Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with my service from Performance Direct .I spoke to an advisor online to sort out a couple of things regarding my car insurance with them. Everything was sorted out quickly without any problems.”

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Posted 9 months ago

Hi, We are so happy to hear that you are pleased with the service from our contact centre agent, we appreciate the time taken to leave this review. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great price and very fast provision of documents via online account”

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Posted 9 months ago

Hi, We are pleased to know you are satisfied with our online services. Thank you for taking the time to review us. Kind regards, Molly Performance Direct

Posted 8 months ago

“I had to make a late adjustment to my policy start date and I received very helpful and professional assistance.”

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Posted 9 months ago

Hi, Thank you, we appreciate the time taken to leave us this positive review and are happy to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 9 months ago

“Excellent friendly service”

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Posted 9 months ago

Hi, Thank you for the positive feedback, we are so pleased that you are satisfied with our service. Kind regards, Molly Performance Direct

Posted 9 months ago

“Quick,efficient, and economical,what's not to like:-)”

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Posted 9 months ago

Hi, Thank you so much for the positive review, we are glad to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 9 months ago

“Excellent very easy to use website”

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Posted 9 months ago

Hi, Thank you for sharing your review with us, we are happy to know you are satisfied with the online service. Kind Regards, Molly Performance Direct

Posted 9 months ago

“Easy to renew, I've not had any claims experience.”

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Posted 9 months ago

Hi, We are pleased to hear of your positive renewal experience, thanks for sharing this review with us. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very easy to insure with using the online service and considerably cheaper than other companies.”

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Posted 9 months ago

Hi, Thank you we are pleased to hear of your positive experience with our online service, we appreciate your feedback. Kind regards, Molly Performance Direct

Posted 9 months ago

“Excellent support”

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Posted 9 months ago

Hi, Thank you for the positive feedback, its good to hear that you are happy with the service we provide. Kind regards, Molly Performance Direct

Posted 9 months ago

“All done very quick”

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Posted 9 months ago

Hi, Thank you for the positive review, its great to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 9 months ago

“Always contactable, helpful and knowledgeable.”

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Posted 9 months ago

Hi, We appreciated the positive feedback, its good to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 9 months ago

“Competitive prices good service.used them for manyyears”

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Posted 9 months ago

Hi, We are so pleased to know you are happy with the premiums and service we offer. We appreciate the time taken to leave this positive feedback. Kind regards, Molly Performance Direct

Posted 9 months ago

“Had a poor start but did get insured in the end. Communication was very poor.”

Helpful Report

Posted 9 months ago

Hi, We are sorry to hear of your negative experience. Please contact us via live chat or feedback form via our website. Kind regards, Molly Performance Direct

Posted 8 months ago

“Quick and easy.”

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Posted 9 months ago

Hi, Thank you for sharing your 5 star review with us, we are delighted to hear your satisfied with our services. Kind regards, Molly Performance Direct

Posted 9 months ago

“Brilliant professional service no messing about 🌟🌟🌟🌟🌟”

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Posted 9 months ago

Hi, We are so happy to hear of your positive experience, thank you for taking the time to review us. Kind regards, Molly Performance Direct

Posted 9 months ago

“all good so far”

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Posted 9 months ago

Hi, Thank you for sharing your review with us, we are delighted to know your satisfied with our services. Kind regards, Molly Performance Direct

Posted 9 months ago

“Absolutely fantastic service and the fact that you can talk to a real human being practically straight away makes it perfect for me.I wouldn't go anywhere else.”

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Posted 9 months ago

Hi, Thank you for sharing your 5 star review with us, we are delighted to hear your satisfied with the service from our team. Kind regards, Molly Performance Direct

Posted 9 months ago

“Thank you for rectifying an error on my part and refund.”

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Posted 9 months ago

Hi, Thank you for sharing your 5 star review with us, we are happy to know you are pleased with our services. Kind regards, Molly Performance Direct

Posted 9 months ago

“Staff always polite and helpful to identify the right part. good value and promptly delivered”

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Posted 9 months ago

Hi, Thank you for sharing your 5 star review with us, we are glad to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 9 months ago

“Good company”

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Posted 9 months ago

Hi, Thank you for sharing your 5 star review with us, we appreciate your feedback. Kind regards, Molly Performance Direct

Posted 9 months ago

Performance Direct is rated 4.5 based on 2,250 reviews