Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,324 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never buy any products from them, a scam”

Helpful Report

Posted 5 years ago

“Great customer service And cheapest quote around by £242 With all mods declared Awesome”

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Posted 5 years ago

“This is the first time I have dealt with Performance Direct, I found the advisor incredibly efficient, professional and polite, the process of buying the insurance policy from start to finish was swift and pain free, the website is easy to navigate and all the documents were emailed to me within seconds. Overall I was very impressed and I would recommend them.”

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Posted 5 years ago

“everything happened quickly and smoothly.i was very satisfied jon”

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Posted 5 years ago

“My Insurance was cancelled without any reason — a company with poor performance.”

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Posted 5 years ago

“Swapped a few cars over to your company a few years ago when I became disenchanted with the previous insurer. Performance direct are far better. Good communication and everything goes smoothly”

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Posted 5 years ago

“Very easy to arrange insurance very helpful and great orice”

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Posted 5 years ago

“Good price and very good online and telephone service”

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Posted 5 years ago

“Easy to understand website. Suited all my needs for the motorhome.”

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Posted 5 years ago

“Love the chat extra”

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Posted 5 years ago

“East to get when I needed it and reasonably priced”

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Posted 5 years ago

“Very easy to deal with. Friendly, easy access on web site. A good priced quote, with good extras which are additional on other sites Highly recommended.”

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Posted 5 years ago

“Easy to deal with, good web site and fair pricing.”

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Posted 5 years ago

“Non transparent cancellation fees. Beware you get charged by Performance and heavily by the insurance company too. Beware.”

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Posted 5 years ago

“1st year was brilliant but my renewal was a ridiculous quote, I explained where I was parking my motorhome but they disagreed saying it was on the road, even though it's a close and designated parking.”

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Posted 5 years ago

“Staff I dealt with on the phone were unhelpful and unfriendly.”

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Posted 5 years ago

“Veryy Good”

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Posted 5 years ago

“I have called and emailed asking if you have received my no claims proof and I have still had no reply. Customer service is poor at getting back to you.”

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Posted 5 years ago

“Great and easy communication and stress and hassle free highly recommended”

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Posted 5 years ago

“great people to sell with and help me all the way man on phone was great too thanks d.”

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Posted 5 years ago

Hi David Thank you for sharing your feedback, I am pleased you found our team helpful. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct

Posted 5 years ago

Performance Direct is rated 4.5 based on 2,324 reviews