Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,253 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person to was knowledgeable and helpful.”

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Posted 5 years ago

“Competitive on all fronts ! and straightforward to process. Many thanks, will recommend you to friends etc Eleanor plant”

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Posted 5 years ago

“Hassle Free transaction, quick and easy.”

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Posted 5 years ago

“Very affordable and friendly service the only complaint is that the automatic renewal that applies at the end of the year. I hope you will give notice before before applying the automatic renewal.”

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Posted 5 years ago

“Extremely helpful people and just the right insurance.”

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Posted 5 years ago

“Always easy to get set up with a new policy and a good price too.”

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Posted 5 years ago

“Good customer service/best quotes”

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Posted 5 years ago

“I had no incidents, accidents or other contact with PD. yet you doubled my premium. When I went to a search site it showed you 'refused to insure me'? I went to a competitor and got a policy with a premium similar to last years. That's why I left.”

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Posted 5 years ago

“Realy pleased upto yet”

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Posted 5 years ago

“Excellent service and quote”

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Posted 5 years ago

“Requested photographs of my quad in the garage - despite wanting Third Party ONLY - not Theft. Wanted me to come up with 21 years of no claims proof. Who keeps 21 years of paperwork? Do they not have databases they can check for claims. (I have never put in a claim in my 45 years of motorcycling)”

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Posted 5 years ago

“Having renewed my car insurance, I made a mistake in my years of NCD. I thought I had 6 but only had 2. My premium was going to double as a result of this, I went online and renewed with another broker for less than I had originally been quoted!”

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Posted 5 years ago

“Easy to deal with and at a very competitive price.”

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Posted 5 years ago

“Not happy with lack of information and attitude of person I spoke to.”

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Posted 5 years ago

“So easy to renew insurance brilliant”

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Posted 5 years ago

“Very easy process from using a comparison site to policy completion. 4 stars because I needed to phone twice to validate the policy as the first call was not answered. I did think I may have difficulty with correspondence and with confirmation of ncb ,however this was all done automatically. The staff member I spoke to was excellent. Overall setting the policy up exceeds expectations”

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Posted 5 years ago

“unprofessional, rude, incompetent, dishonest, lazy. After 5 calls (I waited in excess of 15 minutes each time) spoke to Gavin who promised to correct the errors on the certificate of insurance but did nothing. If you wish me to be more specific I will send the draft letter of complaint that I compiled before cancelling the policy altogether.”

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Posted 5 years ago

“insured me. No messing, good price.”

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Posted 5 years ago

“Easy to get hold of and great customer service”

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Posted 5 years ago

“In the end it's value for money that counts. The first year I had a real bargain, the second year not so good but still pretty good. This year the admin charge was £40 up from £16 and the premium much the same as other products despite my still having a massive no claims bonus and the same car. Next year I'll shop around again; I SO wish I could stay loyal to one provider...”

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Posted 5 years ago

Performance Direct is rated 4.5 based on 2,253 reviews