Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Good value and efficient service.”

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Posted 2 months ago

Hi, Thank you for the wonderful 5-star review! We're so glad to hear that you found our service to be both valuable and efficient. It's our goal to provide the best experience possible for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don’t hesitate to reach out! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Very competitive, easy to speak and deal with.”

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Posted 2 months ago

Hi, Thank you for the great 4-star review! We're pleased to hear that you found our service competitive and easy to work with. We always aim to make the process as seamless as possible for our valued customers. If there's anything more we can do to earn that fifth star or if you have any questions, feel free to reach out anytime! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Very Good Service, no hassle, very competitive prices and quick efficient service”

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Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our service, pricing, and efficiency. Your satisfaction is our top priority, and your feedback truly motivates us to keep delivering hassle-free experiences. If there's anything else you need, please feel free to reach out! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Not the cheapest, probably not the best”

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Posted 2 months ago

Hi, Thank you for sharing your thoughts in your 3-star review. We appreciate your honesty regarding the pricing and quality of our services. While we strive to offer competitive rates and top-notch performance, we understand that there is always room for improvement. Your feedback is invaluable to us as we work on enhancing our offerings. If there's anything specific you'd like to share or if we can assist you further, please don't hesitate to reach out. Kind Regards, Molly Performance Direct

Posted 2 months ago

“Was able to speak to a real person”

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Posted 2 months ago

Hi, Thank you so much for the amazing 5-star review! We're thrilled to hear that you were happy with the service provided. We believe that personal interaction is key to providing excellent service, and your feedback reinforces that commitment. If you have any more questions or need assistance, don’t hesitate to reach out! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Had a great price to insure my 69 Mustang coupe.”

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Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're thrilled to hear that you found a great price to insure your 69 Mustang coupe. Your feedback is invaluable to us and drives us to continue offering competitive rates. If you have any more questions or need further assistance, don’t hesitate to reach out! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Good communication throughout the process and a competitive price.”

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Posted 2 months ago

Hi, Thank you for the wonderful 5-star review! We're pleased to hear that you had a great experience with our communication and found our pricing competitive. Your feedback is greatly appreciated and inspires us to maintain these high standards. Should you need any further assistance, don't hesitate to get in touch! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Very easy to use”

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Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that you found our service easy to use. Your feedback encourages us to keep striving for simplicity and efficiency. If you have any further questions or need assistance, feel free to reach out at any time! Kind Regards, Jess Performance Direct

Posted 2 months ago

“excellent service, thanks.”

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Posted 3 months ago

Hi, Thank you for your excellent 5-star review! We're so glad to hear that you had a positive experience with our service. Your appreciation means a lot to us and motivates our team to provide the best possible support. If you need anything else in the future, feel free to reach out! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Easy to complete and excellent service throughout the whole process”

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Posted 3 months ago

Hi, Thank you so much for your outstanding 5-star review! We're thrilled to hear that you found the process easy to complete and that our service was excellent throughout. Your satisfaction is our top priority, and your feedback encourages us to keep up the great work. If you ever need assistance in the future, please don't hesitate to reach out! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Good policy at a good price”

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Posted 3 months ago

Hi, Thank you for your 4-star review! We’re pleased to hear that you found our policy to be good and that the pricing met your expectations. Your feedback inspires us to continue improving our offerings and services. If there's anything more we can assist you with or enhance your experience, please don’t hesitate to let us know. Kind Regards, Molly Performance Direct

Posted 3 months ago

“excellent service, no need to go elseware”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that you had an excellent service experience and found everything you needed with us. It truly means a lot to know you feel there's no need to look elsewhere! Your kind words inspire us to continue providing top-notch service to all our customers. Kind Regards, Molly Performance Direct

Posted 3 months ago

“Competitive prices and hassle free renewal.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices competitive and that your renewal experience was hassle-free. We aim to make insurance simple and enjoyable for our customers, and it’s wonderful to know we succeeded with you! Your feedback is genuinely appreciated, and we’re here for you whenever you need us. Kind Regards, Molly Performance Direct

Posted 3 months ago

“Friendly CUSTOMER SERVICE”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're so glad to hear that you had a positive experience with our customer service team. Friendly and efficient support is what we strive for, and it’s great to know we hit the mark with you! Your feedback is invaluable to us, and we appreciate you taking the time to share it. Kind Regards, Molly Performance Direct

Posted 3 months ago

“By far and away the cheapest car insurance option on any of the major comparison websites for my 'modern classic' car. The 2 team members with whom I've already spoken have been patient, kind, friendly and efficient. And adding breakdown assistance after an oversight on my part was an easy and affordable process.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you found us to be the most affordable option for your 'modern classic' car and that our team provided you with the support you needed. It’s great to know adding breakdown assistance was a breeze for you! Your feedback is truly appreciated and inspires us to keep delivering outstanding service. Kind Regards, Molly Performance Direct

Posted 3 months ago

“I was looking for motor insurance for a second car that I wanted and Performance Direct came up with a quote that I was extremely pleased with. It was a no- brainer to go with them !”

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Posted 3 months ago

Hi, Thank you so much for your amazing 5-star review! We're delighted to hear that you found a great quote for your second car with us. It's always a pleasure when we can provide our customers with an offer that makes their decision easy! Your satisfaction means a lot to us, and we look forward to serving you again in the future. Kind Regards, Molly Performance Direct

Posted 3 months ago

“Competitive price so many thanks”

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Posted 3 months ago

Hi, Thank you for your excellent 5-star review! We're delighted to know that you found our prices competitive. Providing value to our customers is a top priority for us, and your feedback truly motivates us to continue delivering the best service possible. Kind Regards, Molly Performance Direct

Posted 3 months ago

“Good price, no problems renewing, everything works on their website, not had to claim so cannot comment on this. Would recommend.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a smooth renewal experience and found everything on our website to work seamlessly. Your recommendation means the world to us, and we’re here if you ever need assistance in the future! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Good service”

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Posted 3 months ago

Hi, Thank you for your great 4-star review! We’re glad to hear that you received good service from us. Your feedback is important, and we’re always eager to improve and make your experience even better. We appreciate your support and hope to assist you again soon! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Absolute disaster of a company. Avoid at all costs. Took my car insurance payment twice. Took weeks to get back. They denied it a first. It's a scam company. Please avoid at all costs. If its cheap and sounds to good to be true, it probably isn't true.”

Helpful Report

Posted 3 months ago

Hi Jonathan, We sincerely apologize for the issues you've faced with your insurance payment. We take such matters seriously and would like to investigate your case further if you feel it necessary. We can see that the money has since been refunded however if you would still like to raise this further please reach out through our website or contact us via live chat so we can resolve this for you. Your satisfaction is important to us. Kind regards, Jess Performance Direct

Posted 3 months ago

Performance Direct is rated 4.5 based on 2,315 reviews