Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,253 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Many emails. Many phone calls. Still haven’t received my contract. If I broke down. No number to call. They are quick to take your money. £34.75. And £21.20 first months money. It is too confusing to deal with these guys.”

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Posted 4 years ago

“Very easy to arrange and people very helpful”

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Posted 4 years ago

“Easy to do business with and offered cover which was hard to find elsewhere. i.e. named rider with new licence.”

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Posted 4 years ago

“Easy to deal with and Good communicion .”

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Posted 4 years ago

“Prompt responses easy to communicate with all done on line seamlessly.”

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Posted 4 years ago

“Generally good, but there have been seemingly repeat e-mails which is confusing. No acknowledgment of the receipt of the agreed valuation and photos.”

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Posted 4 years ago

“Never had a problem with performance direct and all inquiries delt with”

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Posted 4 years ago

“Great got me a cheeped quote by almost £200”

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Posted 4 years ago

“Had a great quote from this company, paid in full. When they eventually called me to check my details they then told me I would have to increase in mileage at a cost of £251! I explained I had 2 cars in the household and where previously my wife used my car, she wouldn't now. They wouldn't listen and I was told if i didnt pay the extra they would cancel my insurance and then whenever i get insurance out for anything i would have to declare that i had insurance cancelled! So my other option were to pay or cancel it myself and be charged cancellation fees! Ridiculous...trapped! I cancelled, lost money but still a saving on what they wanted extra! Why let me take out and pay in full in the first place and the try to force me to make an extra payment of £251! maybe £50, I wouldn't of minded! DO NOT TAKE CAR INSURANCE WITH THIS COMPANY!!!!!!”

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Posted 4 years ago

“I have just come over to your insurance 3-3-20 !! So how can l tell you anything about yourself!! Give me chance??”

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Posted 4 years ago

“never buy any products from them, a scam”

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Posted 4 years ago

“Great customer service And cheapest quote around by £242 With all mods declared Awesome”

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Posted 4 years ago

“This is the first time I have dealt with Performance Direct, I found the advisor incredibly efficient, professional and polite, the process of buying the insurance policy from start to finish was swift and pain free, the website is easy to navigate and all the documents were emailed to me within seconds. Overall I was very impressed and I would recommend them.”

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Posted 4 years ago

“everything happened quickly and smoothly.i was very satisfied jon”

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Posted 4 years ago

“My Insurance was cancelled without any reason — a company with poor performance.”

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Posted 4 years ago

“Swapped a few cars over to your company a few years ago when I became disenchanted with the previous insurer. Performance direct are far better. Good communication and everything goes smoothly”

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Posted 4 years ago

“Very easy to arrange insurance very helpful and great orice”

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Posted 4 years ago

“Good price and very good online and telephone service”

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Posted 4 years ago

“Easy to understand website. Suited all my needs for the motorhome.”

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Posted 4 years ago

“Love the chat extra”

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Posted 4 years ago

Performance Direct is rated 4.5 based on 2,253 reviews