Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,320 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and knowledgeable Staff showing a willingness to help even under the difficult time we find ourselves in with the corona virus. Would recommend”

Helpful Report

Posted 4 years ago

“Good price, good all round service have renewed for another year. Moved from a Cayenne to a 911.”

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Posted 4 years ago

“Very helpful staff and easy to renew policy Extremely competitive rates”

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Posted 4 years ago

“Quick to answer phone and more cheaper than others to insure my car and got renewal cheaper than last year, no issues at the moment but do read your insurance policy carefully as some missing wording can invalidate it as i had spotted but they had sorted it out when i called back to point it out.”

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Posted 4 years ago

“I've dealt with Performance Direct for 2 years now and have all 3 of my cars insured with them. They are reliably competitive in premiums charged and ease of the actual initial insurance placement and/or renewal.”

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Posted 4 years ago

“Easy to arrange and friendly helpful assistance to put policy in place”

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Posted 4 years ago

“Very helpful and nice on the phone”

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Posted 4 years ago

“Price of insurance cover was very good and all the documentation sent out very quickly.”

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Posted 4 years ago

“Very professional and helpful. I appreciated the follow up call after I'd taken out the policy to let me know my car was worth more than I thought.”

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Posted 4 years ago

“Quick to answer phone polite and new ther job well gave me a quote for car insurance a lot cheaper than any others will use them again in the future well done”

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Posted 4 years ago

“Was ok but due to people working from home was not the best service I received .. He had internet connections issues ..redialed 8 times and I couldn't hear what poor guy was saying”

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Posted 4 years ago

“Good service despite the pandemic”

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Posted 4 years ago

“Excellent customer service and premium for my 35 year old Rolls-Royce. Highly recommended.”

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Posted 4 years ago

“Always someone there to help will use again”

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Posted 4 years ago

“Went on line to retrieve my policy details to print off but try as I may no way could I get on line e-mailed to ask for a hard copy by post but nothing to date !!”

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Posted 4 years ago

“Very good no problems at all”

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Posted 4 years ago

“Great company and so easy to deal with. No drama here. Totally recommend them. A+++”

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Posted 4 years ago

“Needed help I've had a leak through ceiling due to overflow of toilet no one got back to me I've been ringing right round so really dissatisfied thank goodness I sorted out the problem without your help which I obviously pay for yours sincerely Deborah Anne Clish”

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Posted 4 years ago

“The price is good and service is quick to answer. But I was harassed to provide proof of employment despite the fact I was furloughed on lockdown which made it harder to get the documents. If I'd have known this before hand I'd have simply gone elsewhere. I don't think it was a fair we to treat Me. I had to make several phonecalls which wasted hours of my own time to get the documents. If I'd had more time, I could have gotten the documents without wasting so much time.”

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Posted 4 years ago

“Excellent value for money and quality car insurance 👍”

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Posted 4 years ago

Performance Direct is rated 4.5 based on 2,320 reviews