Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,320 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“As with all renewals the price went up considerably so I did a compare search and the matched it, why they didn't give me their best price in the first place it woukd have saved a lot of time. But saying that, very friendly and easy prosses and I would recommend them but as with all companies do a compare first so you have a price in mind 😉”

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Posted 3 years ago

“All Good - well priced . good cover. approachable staff and easy to contact ! I have used before. Thank you.”

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Posted 3 years ago

“Staff really good”

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Posted 3 years ago

“Good service and cost .”

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Posted 3 years ago

“I first rang in November 2020 after the death of my Husband who had insured our car with above, very helpful then. When I came to insure car in my name last month again very helpful & made it very easy. As my husband always dealt with insurances I was very much a novice. So Thank you to all I spoke to & I would recommend firm to family &friends”

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Posted 3 years ago

“Very competitive price and straightforward. Not had to make a claim but hopefully Performance direct would help in the best way they can.”

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Posted 3 years ago

“Very helpful and very easy to set up, professional job”

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Posted 3 years ago

“Waste of time”

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Posted 3 years ago

“First class telephone assistants very helpful people”

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Posted 3 years ago

“First time using this company, have had several phone calls requiring confirmation of answers given at initial application for policy. Otherwise no issues and ok good quote. Polite and pleasant customer service.”

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Posted 3 years ago

“Very easy to talk to had all right information”

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Posted 3 years ago

“Very friendly & knowledgeable, had a slight hiccup and they were very helpful in resolving my problem.”

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Posted 3 years ago

“So far so good, easy to deal with, good telephone manner, polite, precise with questions and answers. As with all insurance 100% until the day of a claim.”

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Posted 3 years ago

“Good prices, Easy process, Friendly service.”

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Posted 3 years ago

“Seemed an easy process to get my insurance, but the test would be if I have to claim”

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Posted 3 years ago

“Not a straightforward policy purchase but we sorted out the kinks in an amicable and friendly manner.”

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Posted 3 years ago

“Not the cheapest but acceptable for the time being and the mileage I did last year was only 843 with lock down taking in to affect....”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

“Very happy with them, they're fair and bend over backwards to help. Great insurers.”

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Posted 3 years ago

“Very competitive prices and very professional service.”

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Posted 3 years ago

Performance Direct is rated 4.5 based on 2,320 reviews