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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Alexander Smith
Verified Buyer
“Very quick response and a good price for my quote was achieved. I shall return to performance as and when required.”
Helpful Report
Posted 3 years ago
Terence Gibson
Verified Buyer
“Excellent service & price as of previous years.”
Helpful Report
Posted 3 years ago
Colin Pilfold
Verified Buyer
“Good price and services”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service from this insurer. Competitive rates for my car and when I queried the admin fee, they halved it! No hesitation in recommending Performance Direct.”
Helpful Report
Posted 3 years ago
Anthony Hepworth
Verified Buyer
“Excellent service and easy to renew or change policy, fees are slightly higher than most insurers for changing address ect but apart from that all in all a good insurer.”
Helpful Report
Posted 3 years ago
Rachel Charlesworth
Verified Buyer
“Still waiting for a response after many requests. Be interesting to see how they dealt with things if they needed something from me!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Awful. Would not recommend.”
Helpful Report
Posted 3 years ago
Christine Howson
Verified Buyer
“Easy company to get to talk to . Sorted out the car insurance to our requirements can recommend .”
Helpful Report
Posted 3 years ago
David Stephenson
Verified Buyer
“Easy to deal with”
Helpful Report
Posted 3 years ago
Dawin Durham
Verified Buyer
“Very good service fast and easy to insure car plus no increase in premium”
Helpful Report
Posted 3 years ago
Geoffrey Murdoch
Verified Buyer
“just so easy to renew no hassle good price very very happy with performance”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I give Performance Direct 5 stars for service and price. Let us hope I never need them to test their claims service, let us also hope that at renewal the competitive price remains. Can't review that till next year.”
Helpful Report
Posted 3 years ago
Mark Prayle
Verified Buyer
“Useless. Passed around from pillar to post , with each person passing the buck! Cheap for a reason...incapable!”
Helpful Report
Posted 3 years ago
Shery Babey
Verified Buyer
“Good Customer service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“So far they have been very helpful.”
Helpful Report
Posted 3 years ago
Steven Smith
Verified Buyer
“Very good never had any problems so well priced well recommended. Lovely.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I took out a policy at the beginning of December 2020. Since then I have been receiving daily automated calls from PD. Despite at least 4 requests to cancel the daily calls they still continue. Please cancel immediately.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“EASY TO DEAL WITH BUT WHEN REQUESTED DOCUMENTS SENT TO ME BY POST HAD NO JOY AFTER BEING TOLD OVER THE PHONE THEY WOULD POST THEM TO ME”
Helpful Report
Posted 3 years ago
Ashley Harper
Verified Buyer
“Not very pleased with your service, your attitude and the way you handle my insurance. Was not straight about my refund, made me wait ages and told me would be in my bank then sent me a cheque along time after me calling you repeatedly. was going to cancel my insurance if i did not log in online. I could really go on with more issues with your company!!!!! Sorry but its true.”
Helpful Report
Posted 3 years ago
Martin Ward
Verified Buyer
“you are soo presumptious . You automatically renew an insurance policy with no interaction with the client. The renewal quote is ALWAYS ludicrous compared to other companies. NEVER AGAIN”
Helpful Report
Posted 3 years ago
Performance Direct is rated 4.5 based on 2,252 reviews
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