Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made renewal so easy”

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Posted 3 months ago

Hi James, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the renewal process easy. Your feedback is truly appreciated and encourages us to keep improving our services! Kind Regards, Emily Performance Direct

Posted 3 months ago

“You guys are really good and your service's are the best keep it up”

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Posted 3 months ago

Hi Festus, Thank you so much for your incredible 5-star review! We're thrilled to hear that you think our services are the best. Your support motivates us to keep delivering top-notch service every day! Kind Regards, Molly Performance Direct

Posted 3 months ago

“I double insured my car by mistake and they cancelled and reimbursed me with no issues.”

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Posted 3 months ago

Hi Barry, Thank you so much for your outstanding 5-star review! We're pleased to hear that we could assist you with the cancellation and reimbursement process seamlessly. Your experience matters to us, and we're glad we could make it hassle-free! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Very easy to get insurance at a good price without any issues very easy to understand and give the right answers”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review! We're delighted to hear that you found our insurance process easy and clear. Your satisfaction is our top priority! Kind Regards, Molly Performance Direct

Posted 3 months ago

“We use performance direct as they are direct and no messing around great service all around”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate our straightforward approach and great service. Your feedback means a lot to us! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Great prices”

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Posted 3 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review, our team strive to offer the best possible service so your review is greatly appreciated. Kind Regards Jon Performance Direct

Posted 3 months ago

“AA++++++++”

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Posted 3 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. Kind Regards Jon Performance Direct

Posted 3 months ago

“Easy to use Internet straight forward and great feedback all the way through... Thanks”

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Posted 3 months ago

“Easy to contact & deal with if changes are required to insurance & good price 😊”

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Posted 3 months ago

Hi, Thank you so much for your wonderful 5 star review! We're thrilled to hear that you found it easy to contact us and that we could assist you with your insurance needs. Your feedback means a lot to our team. Kind Regards Jon Performance Direct

Posted 3 months ago

“It works, that is works”

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Posted 3 months ago

Hi, Thank you for taking the time to leave us and our team a positive review, please don't hesitate to contact us again if you do require any further assistance. Kind Regards Jon Performance Direct

Posted 3 months ago

“Quick and easy to get a quote. Price was also good with excellent benefits. Website is easy to navigate.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5 star review! We're thrilled to hear that you found our quoting process quick and easy and that our website met your expectations. Your feedback means a lot to us! Kind Regards, Jon Performance Direct

Posted 3 months ago

“VERY GOOD SERVICE APP IS EASY ANDGREAT TO USE”

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Posted 3 months ago

Hi, Thank you for your wonderful 5-star review of Performance Direct! We're thrilled to hear that you find our service and app easy and great to use. It’s our mission to make things as seamless as possible for our customers, and your feedback validates our efforts. Best regards, Emily Performance Direct

Posted 3 months ago

“Actual humans on the other end of the phone! Unparalleled customer service.highly recommend”

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Posted 3 months ago

Hi, Thank you so much for your fantastic 5-star review of Performance Direct! We're thrilled to hear that you had such a positive experience with our customer service. Having actual humans on the other end of the phone is something we pride ourselves on, and we're so glad it made a difference for you. Your recommendation means the world to us! Kind regards, Emily Performance Direct

Posted 3 months ago

“Great service thankyou”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review of Performance Direct! We’re delighted to hear that you had a great experience with our service. Your feedback is truly appreciated, and it motivates us to keep providing the best for our customers. Kind regards, Emily Performance Direct

Posted 3 months ago

“Good but unfortunately I am not very technically gifted so I haven't got the hang of the website yet.”

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Posted 3 months ago

Hi, Thank you for your great 4-star review of Performance Direct! We understand that navigating a website can sometimes be challenging, and we appreciate your feedback. If you have any questions or need assistance, our team is here to help you. Kind regards, Emily Performance Direct

Posted 3 months ago

“Broker did well to find a competitive insurer. Staff in contact center was pleasant and helpful. Discount for new business helped. Account setup was easy. Hope next years premium does not skyrocket as is ofetn the case.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your wonderful 5-star review of Performance Direct! We're thrilled to hear that our team was able to find you a competitive insurer and that you had a pleasant experience with our contact centre staff. We appreciate your feedback about the new business discount and the easy account setup. Rest assured, we’ll do our best to keep your future premiums as competitive as possible! Kind regards, Emily Performance Direct

Posted 3 months ago

“Performance Direct came up on a comparison site when I needed to insure my campervan which is a DIY soon to be completed job, it was a very good price and they were very helpful with a good cover.”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for your fantastic 5-star review of Performance Direct! We’re so glad to hear that you found our pricing competitive and our team helpful while insuring your campervan. Your support means the world to us! Kind regards, Molly Performance Direct

Posted 3 months ago

“First class service by all staff involved”

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Posted 4 months ago

Hi, Thank you for your fantastic 5-star review of Performance Direct! We’re thrilled to hear that you experienced first-class service from our team. Your kind words mean a lot to us. Kind regards, Molly Performance Direct

Posted 3 months ago

“No problems all straight forward and painless.”

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Posted 4 months ago

Hi, Thank you for your wonderful 5-star review of Performance Direct! We’re delighted to hear that your experience was straightforward and painless. Your feedback is always appreciated! Kind regards, Molly Performance Direct

Posted 4 months ago

“Very helpful and very reasonably priced”

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Posted 4 months ago

Hi Ian, Thank you for your amazing 5-star review of Performance Direct! We’re thrilled to hear that you found our service very helpful and our prices reasonable. Your feedback is greatly appreciated! Kind regards, Molly Performance Direct

Posted 4 months ago

Performance Direct is rated 4.5 based on 2,315 reviews