Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the insurance renewal which i was dreading . Easy and straightforward . Will get quotes for other things when required .”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 4 stars. We greatly appreciate your positive feedback and are thrilled to hear that you had an easy and straightforward experience with your insurance renewal. Kind regards, Molly Performance Direct

Posted 6 months ago

“Great company easy to work with”

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Posted 6 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We really appreciate your feedback and are thrilled to hear that you found us to be a great company and easy to work with. We always strive to provide excellent service and it's fantastic to know that we met your expectations. Kind regards, Molly Performance Direct

Posted 6 months ago

“Helpful on the phone to discuss my renewal”

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Posted 6 months ago

Hi, Thank you so much for your 4-star rating of Performance Direct! We truly appreciate your feedback and are delighted to hear that you found our team helpful on the phone during your renewal process. Our aim is to always provide excellent customer service, and we're glad to know that we were able to assist you effectively. Kind regards, Molly Performance Direct

Posted 6 months ago

“VERY GOOD SO FAR”

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Posted 6 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating for Performance Direct! We really appreciate your kind words and support. Kind regards, Molly Performance Direct

Posted 6 months ago

“I found Performance Direct was easy to deal with. They offer a great prices for classic car insurance and when I had the need to contact them on the phone the person I spoke to was very helpful and a pleasure to deal with.”

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Posted 6 months ago

Hi, Thank you so much for your glowing 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We're delighted to hear that you found us easy to deal with and that our prices for classic car insurance were to your satisfaction. Kind regards, Molly Performance Direct

Posted 6 months ago

“From quote to insurance everything was excellent”

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Posted 6 months ago

Hi, Thank you so much for your kind review and for awarding Performance Direct a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. Kind regards, Molly Performance

Posted 6 months ago

“Good service, communication and competitive prices.”

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Posted 6 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Performance Direct. Good service, communication, and competitive prices are all key factors we strive to deliver on, and it's fantastic to know that we met your expectations. Kind regards, Molly Performance Direct

Posted 6 months ago

“Competitive price, but scores 5 from me due to the courtesy and patience shown by the telesales lady, as there was a variation on my quote.”

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Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with five stars! We truly appreciate your feedback and are thrilled to hear about your positive experience with our Agent. Kind regards, Molly Performance Direct

Posted 6 months ago

“A really great insurance company. Price is always very reasonable and competitive, with a high quality of cover offered. The staff are wonderful to deal with and go the extra mile to advise and ensure that the customer gets the correct cover and any problems or queries are soon sorted.”

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Posted 6 months ago

Hi, Thank you so much for your superb 5-star rating of Performance Direct! We truly appreciate your kind words and are thrilled to know that you find us to be a really great insurance company. Kind regards, Molly Performance Direct

Posted 6 months ago

“Good service hope to be as good next year.”

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Posted 6 months ago

Hi, Thank you so much for your 4-star rating of Performance Direct! We appreciate your feedback and are thrilled to hear that you had a positive experience with our company. Kind regards, Molly Performance Direct

Posted 6 months ago

“Helpful, polite and very professional.”

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Posted 6 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your kind words and are delighted to hear that our team has been helpful, polite, and very professional in assisting you. Your satisfaction means the world to us, and we look forward to providing you with continued exceptional service. Warm regards, Molly Performance Direct

Posted 6 months ago

“A good basic price”

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Posted 6 months ago

Hi, Thank you so much for your five-star rating and wonderful review of Performance Direct! We are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 6 months ago

“Sensible price for second car where NCB is used on another car.”

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Posted 6 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your support and are delighted to hear that you had such a positive experience with us. Kind regards, Molly Performance Direct

Posted 6 months ago

“The app is a bit clunky but overall it’s pretty good.”

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Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 6 months ago

“Very pleased”

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Posted 6 months ago

Hi, Thank you so much for your 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you are very pleased with our services. Our team strives to provide excellent performance and customer satisfaction, and your feedback motivates us to continue delivering top-notch experiences. Kind regards, Molly Performance Direct

Posted 6 months ago

“Good price Helpful staff Easy process to insure.”

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Posted 6 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star review for Performance Direct! We truly appreciate your kind words and support. Kind regards, Molly Performance Direct

Posted 6 months ago

“Very Good price , good service.”

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Posted 6 months ago

Hi, Thank you so much for your excellent 5-star rating of Performance Direct! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. Your kind words truly made our day! Kind regards, Molly Performance Direct

Posted 6 months ago

“it can take a lot of time some days for somebody to answer the phone”

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Posted 6 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 4-star rating! We truly appreciate your feedback and support. We understand that sometimes it can take a bit longer for someone to answer the phone, especially on busier days. We sincerely apologize for any inconvenience caused by this delay. Kind regards, Molly Performance Direct

Posted 6 months ago

“easy to deal with very competive price will use again”

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Posted 6 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that we exceeded your expectations. We strive to make the process as easy as possible while offering competitive prices, and we are humbled to know that we achieved just that. Kind regards, Molly Performance Direct

Posted 6 months ago

“Very good company always helpful”

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Posted 6 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback. We pride ourselves on being a very good company that is always here to help. If you have any further questions or need assistance, please don't hesitate to reach out to us. Your satisfaction is our top priority. Kind regards, Molly Performance Direct

Posted 6 months ago

Performance Direct is rated 4.5 based on 2,250 reviews