Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,282 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Very well priced and helpful”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to share tis review with us, we are delighted to know you are happy with our helpful service and competitive prices. Kind regards, Molly Kind regards

Posted 7 months ago

“Always helpful, courteous and competitive pricing policies.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to share a positive review with us. We are so happy to know you are pleased with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 7 months ago

“You’ve been fairly priced for a couple of years, but premium went up 50% this year!”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing this review with is, your feedback is appreciated. We apologise that we have been unable to offer a lower premium for this renewal and confirm your concerns have been passed onto the appropriate managers. Kind regards, Molly Performance Direct

Posted 7 months ago

“Excellent service. Particularly impressed that the £75 Tracker subscriptin, which was obligatory with this policy, was included in the (very reasonable) policy price.”

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Posted 7 months ago

Hi, Thank you for taking the time to share this review with us, we are so pleased to know you are happy with the policy and the tracker provided. Your positive feedback is appreciated. Kind regards, Molly Performance Direct

Posted 7 months ago

“quick, concise, knowledgeable staff and VERY competitive”

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Posted 7 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct. We greatly appreciate your feedback and are thrilled to hear that our quick, concise, knowledgeable staff and competitive rates left such a positive impression on you. Kind Regards Jon Performance Direct

Posted 7 months ago

“Half the price of the renewal, very helpful staff”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5 star rating. We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. Our team works hard to provide competitive rates without compromising on the quality of our service. It is also fantastic to hear that our staff was helpful throughout the process. Kind Regards Jon Performance Direct

Posted 7 months ago

“Fantastic company. They always get me the best deal on my classic car insurance. Always available by phone, nothing is too much trouble and they make it uncomplicated to review your documents and reniew policies. Been with them for 5+ years now. I wish all companies would make life this easy.”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for your amazing 5 star rating of Performance Direct. We are absolutely thrilled to hear that we have been able to consistently provide you with the best deals on your classic car insurance. Kind Regards Jon Performance Direct

Posted 7 months ago

“Easy to deal with.”

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Posted 7 months ago

HI Thank you so much for your amazing 5-star rating of Performance Direct. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We pride ourselves on being easy to deal with and it's fantastic to know that this was reflected in your interactions with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind Regards Jon Performance Direct

Posted 7 months ago

“Easy yo use answered the phone no problems so far”

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Posted 7 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review, we appreciate the time taken and are thrilled to hear it was an easy and simple process for you. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very polite and understanding. Contact had full knowledge of issues and was able to resolve issue quickly and efficiently.”

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Posted 7 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5 star rating. We truly appreciate your support and are pleased to hear that you were satisfied with our service. We are delighted that our contact team was able to assist you promptly and efficiently. Kind Regards Jon Performance Direct

Posted 7 months ago

“Fast and easy to get cover”

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Posted 7 months ago

Hi, We are thrilled to hear our team were able to help in a fast and simple manner, thank you for taking the time to leave a 5 star review, it is much appreciated. Kind regards Jon Performance Direct

Posted 7 months ago

“Excellent service”

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Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken. Kind Regards Jon Performance Direct

Posted 7 months ago

“Easy to do my insurance the guy I spoke to was very helpful.”

Helpful Report

Posted 7 months ago

Hi, We are delighted to hear it was an easy and simple process to insure with us. Thank you for taking the time to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 7 months ago

“Ok I’m new to Performance Direct so far in everything is very good ,A good price and a tracker in with the deal and very nice people to talk to on the phone all sorted,hope they are as good if I need them”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We truly appreciate your positive feedback and are delighted to hear that you are happy with your experience so far. Our team strives to provide excellent service, fair pricing, and a pleasant customer experience, so we're thrilled that everything has been going smoothly for you. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very easy to deal with and always come up with great quotes.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5 star rating of Performance Direct We greatly appreciate your support and taking the time to share your positive experience with us. Kind Regards Jon Performance Direct

Posted 7 months ago

“Great service. Easy to use online site. Very competitive price and high level of cover provided. Will recommend.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. We aim to make the process as simple and straight forward as possible so your review is much appreciated. Kind Regards Jon Performance Direct

Posted 7 months ago

“Excellent price and very happy”

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Posted 8 months ago

Hi, We are thrilled to hear our positive experience with us and appreciate the time taken to leave us a review. Our team strive to offer the best service at the most competitive price. Kind Regards Jon Performance Direct

Posted 7 months ago

“Customer service is shocking I felt they just wanted my money and nothing else”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to provide us with your feedback on your experience with Performance Direct. We truly value your input and appreciate you sharing your thoughts with us. We are deeply sorry to hear about your disappointment with our customer service. We understand how frustrating it can be to feel like you are not being treated as a valued customer, and we apologize for any inconvenience this may have caused you. Kind Regards Jess Performance Direct

Posted 7 months ago

“Very user friendly application for insurance online, and very competitive price..”

Helpful Report

Posted 8 months ago

Hi, We are thrilled to hear of your positive experience with us and we appreciate the time taken to leave us and our team a 5 star review. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very professional and helpful supplied al answers to my question”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that our team was able to assist you in a professional and helpful manner, providing you with all the answers to your questions. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,282 reviews