Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,252 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“most effortless great insurance nice price lovely lady i spoke too”

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Posted 3 years ago

“Easy to deal with, a quote very quickly and after a quick phone call to verify an item it was all completed.”

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Posted 3 years ago

“Very good service and very good prices”

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Posted 3 years ago

“Very pleased with the service and a good price”

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Posted 3 years ago

“Everything went very smoothly and they were the cheapest 10 out of 10”

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Posted 3 years ago

“My mistake in leaving your company I got the dates of renewal mixed up and panicked. Will return next year.”

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Posted 3 years ago

“Easy to deal with , good prices”

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Posted 3 years ago

“Very helpful and a very good price Thank You”

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Posted 3 years ago

“Helpful and efficient telephone operator dealt with my enquiry”

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Posted 3 years ago

“Great at finding competitive quotes for similar cover.”

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Posted 3 years ago

“Initial quote was good, but when I changed vehicle price shot up considerably. I had expected a price increase but compared to other insurers was much more expensive. Needless to say I will be shopping around next year!”

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Posted 3 years ago

“Met my price and requirements”

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Posted 3 years ago

“Only 3 stars as it took a very long time to get through on the phone to renew my policy. It would have been one star if it wasn't for the excellent service I received once I did manage to get a reply. I would suggest more staff to cope with demand. Covid could be causing staff problems but it took me five attempts at various times and days before I could speak to someone. Next year I may well try elsewhere which is a shame as I've been with this broker a number of years”

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Posted 3 years ago

“Great delivery. Ordered a performance Air filter for my 911. Good quality product. Would definitely recommend.”

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Posted 3 years ago

“Poor response to issues and lax attitude to reimbursing promised refund. Shockingly expensive to change from one car to another of same make model and age.”

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Posted 3 years ago

“Never had a problem with performance direct. Had to change my insurance over to a new vehicle last year and thought it would be a bit of a faff on.... boy was I wrong all done in around 3 minutes! Super efficient can’t fault them! :-)”

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Posted 3 years ago

“Ridiculous early termination fees, on cover for 3 weeks charged in excess of 50% of years premium.”

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Posted 3 years ago

“Still waiting for correct paperwork. Poor admin. Just hope I’ve made the right decision to insure with this company.”

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Posted 3 years ago

“Helpful and knowledgable service”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

Performance Direct is rated 4.5 based on 2,252 reviews