Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely customer service, first class And very well priced”

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Posted 5 months ago

Hi, Thank for your fantastic 5-star review of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. This feedback truly warms our hearts and reassures us that our efforts in providing excellent service at competitive prices are being recognized and appreciated. It was a pleasure serving you, and we look forward to assisting you with all your insurance needs in the future. Best regards, Molly Performance Direct

Posted 5 months ago

“Very responsive”

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Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with a glowing 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. At Performance Direct, we strive to provide excellent service and prioritize responsiveness. We are delighted that you found our team to be very responsive. Your kind words serve as a great motivation for us to continue delivering top-notch assistance to all our valued customers. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Very swift, efficient service”

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Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We sincerely appreciate your support and trust in our services. It's incredibly rewarding to know that we have met your expectations and delivered the level of service you deserve. Once again, thank you for choosing Performance Direct. We are here to assist you whenever you need us. Best regards, Molly Performance Direct

Posted 5 months ago

“I insure my classic car with Performance Direct and they organise this for me annually and amazingly in the current insurance climate their prices remain very good. Strongly recommend them.”

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Posted 6 months ago

Hi, Thank you so much for your wonderful 5-star review of Performance Direct! We truly appreciate your kind words and recommendation. It's fantastic to hear that you choose to insure your classic car with us and that we have been able to organize this for you annually. We understand that the current insurance climate can be challenging, but we're thrilled to know that our prices remain competitive and satisfactory for you. Kind regards, Molly Performance Direct

Posted 6 months ago

“Gave me just what I needed at a good price”

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Posted 6 months ago

Hi, Thank you for taking the time to rate Performance Direct with a perfect 5 stars. We truly appreciate your feedback and are thrilled to hear that our services met your expectations. It's fantastic to know that we were able to provide you with just what you needed at a good price. Kind regards, Molly Performance Direct

Posted 6 months ago

“Everything is now on APP wish is shockingly rubbish. Already have cars insured with them, wouldn’t quote thru app/website. Went thru go compare and performance direct come back the cheapest ! So purchased thru go compare. Shocking. Will be leaving next year”

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Posted 6 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We are sorry to hear of your negative experience with our online services. An agent will be on contact with you to discuss any issues you may have and try and resolve this for you. Kind regards, Jess Performance Direct

Posted 6 months ago

“Great very helpful.”

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Posted 6 months ago

Hi, Thank you so much for your 5-star rating of Performance Direct. We truly appreciate your feedback and support! Great very helpful. We are delighted to hear that our team provided you with excellent service and assistance. Should you ever need any further help or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing Performance Direct. Best regards, Molly Performance Direct

Posted 6 months ago

“i am very happy with with the price i have paid”

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Posted 6 months ago

Hi, Thank you so much for awarding Performance Direct with a brilliant 5-star rating! We sincerely appreciate your feedback and are thrilled to hear you had a positive experience with us. Best regards, Molly Performance Direct

Posted 6 months ago

“Very easy to sort out insurance and at a competitive price too”

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Posted 6 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating! We are thrilled to hear that you found it very easy to sort out insurance with us and at a competitive price too. Your satisfaction is truly important to us, and we appreciate your kind words. Best regards, Molly Performance Direct

Posted 6 months ago

“Really good prices, good follow-up information too.”

Performance Direct 5 star review on 22nd May 2024

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Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your feedback and are thrilled to hear how satisfied you are with our service. We're glad you found our prices to be really good and that our follow-up information proved to be helpful. Your support means a lot to us! Best regards, Molly Performance Direct

Posted 6 months ago

“Very helpful and easy to talk to about your needs and at a very good rate as every penny counts these days”

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Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that your experience with us was nothing short of excellent. Kind regards, Molly Performance Direct

Posted 6 months ago

“Simple and easy to set up”

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Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We truly appreciate your kind words and high praise. We're thrilled to hear that our services were able to meet your expectations. Our team works tirelessly to ensure that setting up your insurance is simple and easy. Kind regards, Molly Performance Direct

Posted 5 months ago

“Easy to use website Well priced”

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Posted 6 months ago

Hi, Thank you for taking the time to leave us a positive review, our team strive to offer the best possible service at a competitive price. Your review is much appreciated. Kind Regards Jon Performance Direct

Posted 6 months ago

“A5* , straight forward, no isues.”

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Posted 6 months ago

Hi, We are thrilled to hear our team were able to help and make the process as simple and stress free for you. The time taken to leave us and our team a review is much appreciated. Kind Regards Jon Performance Direct

Posted 6 months ago

“Ended up going for another year with Performance direct as the renewal price was so competitive, despite the fact I nearly went with someone else as I requested a renewal quote a month before due date and it was more than most competitors! How does that work? Anyway, alls well that ends well.”

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Posted 6 months ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, we look forward to another year of service. Kind Regards Jon Performance Direct

Posted 6 months ago

“Incredibly simple process and beat my renewal quote by £140+. Can't ask more than that!”

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Posted 6 months ago

Hi, Thank you for your 5-star review of us, we are pleased you are happy with the services we provide as a company. Kind regards, Molly Performance Direct

Posted 6 months ago

“Very informative online”

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Posted 6 months ago

Hi, Thank you for sharing your 5-star review with us, Your feedback is appreciated. We are delighted to hear you’re satisfied with our informative online services. Kind regards, Molly Performance Direct

Posted 6 months ago

“Usually very good service. However this time on Renewal, no letter or email was sent just an email to say to Login into your web site. No renewal price was price was given, and the money was just taken. The price was okay, but it would be nice to know how much things are.”

Helpful Report

Posted 6 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We apologise that the renewal quote was not showing in your account when the prompt email was sent for you to log in and view it. We will ensure that upon the next renewal that you will be emailed the quote as well as having it available in your customer account. We apologise for any inconvenience or negative experience. Kind regards, Molly Performance Direct

Posted 6 months ago

“All good, thanks”

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Posted 6 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind regards, Molly Performance Direct

Posted 6 months ago

“Everything went smoothly until I downloaded the app. I was unable to view my documents on it. I contacted the helpline and they were very helpful and emailed me the documents straight away. All in all a good service.”

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Posted 6 months ago

Hi, Thank you so much for your 4-star review of Performance Direct Insurance Services! We truly appreciate your feedback and are thrilled to know that you found our service to be very helpful. Kind regards, Molly Performance Direct

Posted 6 months ago

Performance Direct is rated 4.5 based on 2,250 reviews