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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
Nightmare to renew car insurance. Made to jump through numerous hoops. Your site would not accept photos ( 18 different ones ) of driving license etc. Sent several emails over the course of many days with no response. Phoned - waited one hour and seven minutes to be told they did not deal with this and I would have to be transferred. I hung up. I wasted nearly a day on trying fill in the further information you required after having received my renewal details - same as original proposal - and my payment. Never again !!!!
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Posted 4 years ago
Value for money 2 years in a row good firm and very helpful.
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Posted 4 years ago
Very pleased to renew my car insurance with you, again the premium was very acceptable.
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Posted 4 years ago
Very good and happy with the services 👍
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Posted 4 years ago
Renewal was in line with previous year
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Posted 4 years ago
easy to do ..good price ..what more dose one want. ho and some body on the end of the line that knows what he is doing ...thank you ..
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Posted 4 years ago
I cancelled my insurance on the 17th of October Mr m hill
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Posted 4 years ago
very good
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Posted 4 years ago
Staff were very amenable on the phone. Unfortunately I was charged twice for my insurance which I only picked up because I checked my credit card transactions. This was quickly resolved.
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Posted 4 years ago
Excellent service. Thank you
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Posted 4 years ago
Very good,no complaints good deals
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Posted 4 years ago
As a first time van owner there were a lot of unknowns for me and at one point I wondered if I had done the right thing buying a converted van. However Performance Direct were very competitive and when I have spoken to their staff they have been so helpful. Thankyou everyone.
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Posted 4 years ago
Very good service.
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Posted 4 years ago
As always the telephone staff are a pleasure to deal with.
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Posted 4 years ago
Just taken out insurance with them so can’t say much really but seem ok so far
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Posted 4 years ago
The agent who dealt with my initial query was very helpful & friendly, guiding me along through the whole process.
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Posted 4 years ago
Arranging cover was easy with no problems, price was very acceptable. Would recommend based on my experience.
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Posted 4 years ago
Online insurance quote was the cheapest for my requirements, sorted.
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Posted 4 years ago
Not too happy because the initially quoted price changed 3 times and I had to confirm the quotation twice
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Posted 4 years ago
Easy to talk to and get what you need
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Posted 4 years ago
Performance Direct is rated 4.5 based on 2,252 reviews