Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,252 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nightmare to renew car insurance. Made to jump through numerous hoops. Your site would not accept photos ( 18 different ones ) of driving license etc. Sent several emails over the course of many days with no response. Phoned - waited one hour and seven minutes to be told they did not deal with this and I would have to be transferred. I hung up. I wasted nearly a day on trying fill in the further information you required after having received my renewal details - same as original proposal - and my payment. Never again !!!!”

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Posted 4 years ago

“Value for money 2 years in a row good firm and very helpful.”

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Posted 4 years ago

“Very pleased to renew my car insurance with you, again the premium was very acceptable.”

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Posted 4 years ago

“Very good and happy with the services 👍”

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Posted 4 years ago

“Renewal was in line with previous year”

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Posted 4 years ago

“easy to do ..good price ..what more dose one want. ho and some body on the end of the line that knows what he is doing ...thank you ..”

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Posted 4 years ago

“I cancelled my insurance on the 17th of October Mr m hill”

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Posted 4 years ago

“very good”

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Posted 4 years ago

“Staff were very amenable on the phone. Unfortunately I was charged twice for my insurance which I only picked up because I checked my credit card transactions. This was quickly resolved.”

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Posted 4 years ago

“Excellent service. Thank you”

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Posted 4 years ago

“Very good,no complaints good deals”

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Posted 4 years ago

“As a first time van owner there were a lot of unknowns for me and at one point I wondered if I had done the right thing buying a converted van. However Performance Direct were very competitive and when I have spoken to their staff they have been so helpful. Thankyou everyone.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“As always the telephone staff are a pleasure to deal with.”

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Posted 4 years ago

“Just taken out insurance with them so can’t say much really but seem ok so far”

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Posted 4 years ago

“The agent who dealt with my initial query was very helpful & friendly, guiding me along through the whole process.”

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Posted 4 years ago

“Arranging cover was easy with no problems, price was very acceptable. Would recommend based on my experience.”

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Posted 4 years ago

“Online insurance quote was the cheapest for my requirements, sorted.”

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Posted 4 years ago

“Not too happy because the initially quoted price changed 3 times and I had to confirm the quotation twice”

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Posted 4 years ago

“Easy to talk to and get what you need”

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Posted 4 years ago

Performance Direct is rated 4.5 based on 2,252 reviews