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Performance Direct Reviews

4.5 Rating 2,320 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,320 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Anonymous
Verified Buyer
“Easy efficient reliable service at a reasonable price”
Helpful Report
Posted 3 years ago
Carl Stocks
Verified Buyer
“Excellent service and value”
Helpful Report
Posted 3 years ago
Paul Wood
Verified Buyer
“even though they put my premium up. still very helpful.”
Helpful Report
Posted 3 years ago
John McCuish
Verified Buyer
“very easy to use and great value for your money.”
Helpful Report
Posted 3 years ago
Keith Coley
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Paul Mansfield
Verified Buyer
“Phoned to ask for proof of car in garage sent picture by reply they then cancelled the policy at 5pm so office closed as they sent me the wrong reply email address so didn’t get picture phoned to complain and got to speak to Kelsey who needs to brush up on her people skills they didn’t care that my R8 was left uninsured!!! Beware”
Helpful Report
Posted 3 years ago
John Lynch
Verified Buyer
“Easy hassle free transaction great customer service by your employee”
Helpful Report
Posted 3 years ago
Brian Moane
Verified Buyer
“For 4 years, the best price on my quad bike insurance, hassle free customer service, helpful and polite staff. Never had to claim so cannot comment on that but always positive interactions with them. Recommended.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy to deal with and very helpful”
Helpful Report
Posted 3 years ago
Andrew Vowles
Verified Buyer
“Good price and excellent service 👍”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very competitive quote with mainstream company for our campervan. Efficiently completed and all documentation received the same day. Excellent, and a refreshing improvement in customer service from our previous insurer.”
Helpful Report
Posted 3 years ago
Lloyd Richards
Verified Buyer
“Avoid at all costs. I Was charged 30% when i cancelled 3 weeks before the policy was to begin. Their customer services are an absolute disgrace.”
Helpful Report
Posted 3 years ago
Roy Frost
Verified Buyer
“Very helpful and insurance is a decent price.”
Helpful Report
Posted 3 years ago
Rayyan Khan
Verified Buyer
“Sent my documents over as requested, documents did not get processed which led to my policy getting cancelled. Customer Services refused to get my policy reinstated and refused to take responsibility”
Helpful Report
Posted 3 years ago
George Craft
Verified Buyer
“friendly service at a price i liked.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The service I received by phone from your representatives was very good. However, the admin costs that I was charged for changes of address were beyond excessive. This is especially so in an age when the changes are made on a computer whilst the customer is on the phone. These charges will ensure that I seriously consider my options at renewal time.”
Helpful Report
Posted 4 years ago
Kevin Simmonds
Verified Buyer
“I have been with performance direct for a number of years,and always found them to be very knowledgeable and helpful whenever ive had the need to contact them,and competitively priced.”
Helpful Report
Posted 4 years ago
Linda Derry
Verified Buyer
“Having taken out a policy with performance direct for the 1st time I found the customer service very polite and helpful and an easy transaction was made. I can't say anything about how good they are when making a claim because thankfully I haven't needed too”
Helpful Report
Posted 4 years ago
Wendy Bennett
Verified Buyer
“A very reasonable quote for the cover I required. I found customer service easy to access, good and were helpful with an issue which arose with my insurance policy, which was successfully amended without problem.”
Helpful Report
Posted 4 years ago
Richard Hurst
Verified Buyer
“Second year with P D and very happy with service”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,320 reviews
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