Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,279 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, no problems renewing, everything works on their website, not had to claim so cannot comment on this. Would recommend.”

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Posted 1 month ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a smooth renewal experience and found everything on our website to work seamlessly. Your recommendation means the world to us, and we’re here if you ever need assistance in the future! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi, Thank you for your great 4-star review! We’re glad to hear that you received good service from us. Your feedback is important, and we’re always eager to improve and make your experience even better. We appreciate your support and hope to assist you again soon! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Absolute disaster of a company. Avoid at all costs. Took my car insurance payment twice. Took weeks to get back. They denied it a first. It's a scam company. Please avoid at all costs. If its cheap and sounds to good to be true, it probably isn't true.”

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Posted 1 month ago

Hi Jonathan, We sincerely apologize for the issues you've faced with your insurance payment. We take such matters seriously and would like to investigate your case further if you feel it necessary. We can see that the money has since been refunded however if you would still like to raise this further please reach out through our website or contact us via live chat so we can resolve this for you. Your satisfaction is important to us. Kind regards, Jess Performance Direct

Posted 1 month ago

“Probably one of the best customer service I’ve received from an insurance company. Thank you Performance Direct.”

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Posted 1 month ago

Hi, Thank you so much for your fantastic 5-star review! We're incredibly grateful for your kind words about our customer service. It's our goal to provide the best support possible, and we're thrilled to hear we succeeded with you! Your feedback means a lot to us and inspires us to keep up the great work! Kind Regards, Molly Performance Direct

Posted 1 month ago

“5 stars seem OK thanks”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5-star review! We appreciate your positive feedback and are glad to know you’re satisfied with our service. Your support encourages us to keep up the great work! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Very easy to deal with and great prices app is really useful and helpful”

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Posted 1 month ago

Hi, Thank you for your amazing 5-star review! We're delighted to hear you found our service easy to use and our prices great. It's wonderful to know that our app has been helpful for you. Your feedback is truly appreciated and motivates us to continue providing excellent service! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Setting up the insurance was problem free and the cost was very competitive. The included tracker was easy to register and set up and gives added peace of mind”

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Posted 1 month ago

Hi, Thank you for your wonderful 5-star review! We’re thrilled to hear that setting up your insurance was a seamless experience and that you found our prices competitive. We're also glad the tracker provided you with added peace of mind. Your feedback genuinely motivates our team to keep delivering excellent service! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Good service from sales person. But I'm still waiting for paper documents through post as requested at time”

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Posted 1 month ago

Hi Roger, Thank you for your feedback and for recognizing the good service from our sales team. We apologize for the delay in sending your paper documents. Your request is important to us, and we’re looking into this matter to ensure it gets resolved as soon as possible. If you need any further assistance in the meantime, feel free to reach out. Kind regards, Molly Performance Direct

Posted 1 month ago

“Great efficient service to provide my classic car insurance at a very competitive price point, happy to recommend.”

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Posted 1 month ago

Hi Carl, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with our classic car insurance service and found our pricing competitive. Your recommendation means the world to us and drives us to maintain our high standards! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Quick , easy and a competitive price”

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Posted 1 month ago

Hi Paul, Thank you for your awesome 5-star review! We’re so glad you found our service quick, easy, and competitively priced. Your feedback means a lot to us and inspires our team to keep up the great work! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Hi Mohammed, Thank you for your excellent 5-star review! We’re delighted to hear you had a great experience with us. Your feedback is greatly appreciated and encourages us to continue providing top-notch service! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Easy company to deal with. Good value for money”

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Posted 2 months ago

Hi Alan, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found us easy to deal with and that you felt you got good value for your money. Your feedback truly motivates us to keep delivering great service! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Quick and easy to deal with and great cost.”

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Posted 2 months ago

Hi Mark, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our process quick and easy, and that you were pleased with the cost. Your satisfaction is our top priority, and it’s great to know we met your expectations! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Easy from quote to purchase smooth process”

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Posted 2 months ago

Hi Russell, Thank you so much for your amazing 5-star review! We're delighted to hear you found the process easy from quote to purchase. Your smooth experience is what we strive for, and it's wonderful to know we met your expectations! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Excellent service, thank you”

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Posted 2 months ago

Hi, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our service. Knowing that we could help you so effectively means a lot to us! Kind Regards, Molly Performance Direct

Posted 2 months ago

“this is my 2nd time with performance direct over 4 years, they have come up as the best all round price and full full comp, my experience has always been positive and p[leasant, i called and was through within minutes, i got all the imformation on policy double checked and confirmed via operator sales person, wasnt rushed or hurried through the process either which was good for me as i strugle with communication and information , in all a good experience, but no doubt at end of year the policy will be super high and im forced to leave to find chaper, then a year passes on they come in cheap again, dont figure, but highlr recomend them, portal is good as well very simple,”

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Posted 2 months ago

Hi Tristan, Thank you for your wonderful 5-star review! We're thrilled to hear that your experience with Performance Direct has been positive and pleasant over the years. It’s great that our team was able to provide you with the information you needed without feeling rushed. We appreciate your honest feedback regarding the end-of-year pricing, and we hope you continue to find value in our services. Thank you for recommending us and for your kind words about the portal! Kind Regards, Molly Performance Direct

Posted 2 months ago

“They take away all the hard work involved in searching for car insurance.”

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Posted 2 months ago

Hi, Thank you for your outstanding 5-star review! We're thrilled to know that we could take away the hard work of searching for car insurance. Making things easier for you is our goal, and it’s great to see your appreciation! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Took care of me promptly very happy”

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Posted 2 months ago

Hi Danny, Thank you for your fantastic 5-star review! We’re so glad to hear that you felt taken care of promptly. Your happiness is what drives us, and we truly appreciate your support! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Very good insurance company”

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Posted 2 months ago

Hi David, Thank you for your wonderful 5-star review! We're so pleased to hear that you had a positive experience with us. It’s fantastic to know you found our service to be very good. Your satisfaction is our priority, and we’re here to help whenever you need us! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Found them on a comparison website, then having gone to their website, I found it easy to navigate and the price was great, if you're not sure about your forthcoming car/van insurance, look them up,”

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Posted 2 months ago

Hi Richard, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to navigate and that our pricing met your expectations. It's always great to know that potential customers like you can have confidence in our services. If you ever have any questions, feel free to reach out! Kind Regards, Molly Performance Direct

Posted 2 months ago

Performance Direct is rated 4.5 based on 2,279 reviews