Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they listen to my needs and find an insurance provider that fits at a reasonable price”

Helpful Report

Posted 1 month ago

Hi Raymond, Thank you for the fantastic 5-star review! We're so pleased to hear that our team was able to listen to your needs and find you a suitable insurance provider at a reasonable price. Your satisfaction motivates us to continue delivering exceptional service. If you need any further assistance, don’t hesitate to reach out! Best regards, Molly The Performance Direct Team

Posted 1 month ago

“Well happy”

Helpful Report

Posted 1 month ago

Hi Paul, Thanks a ton for the awesome 5-star review! We're thrilled to hear that you're well happy with your experience. Your positivity truly inspires us to keep delivering great service. If there's anything else we can do for you, just give us a shout! Kind regards, Molly Performance Direct

Posted 1 month ago

“Oliver was so patient and helpful in putting together our camper van insurance.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for the wonderful 5-star review! We're so glad to hear that Oliver was patient and helpful in getting your camper van insurance sorted. Your kind words really motivate us to keep providing the best service possible. If you need anything else, just let us know! Best wishes, The Performance Direct Team

Posted 1 month ago

“Whole process was dealt with easily and smoothly.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for the fantastic 5-star review! We’re delighted to hear that you found the whole process easy and smooth. Your feedback means a lot to us, and we’re always here to assist you in the future. Best regards, Sam Performance Direct

Posted 2 months ago

“Really appreciated the tracker included in the package for the motorhome.”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to leave us a 5 star review. Our team strive to offer the best possible service so your review is greatly appreciated, and please don't hesitate to contact us again if you do require any further assistance on your policy. Kind Regards Jon Performance Direct

Posted 2 months ago

“Very helpful with everything so far”

Helpful Report

Posted 2 months ago

Hi Colin, Thank you for the amazing 5-star review! We’re thrilled to hear that you found our team helpful. Your satisfaction is our top priority, and it's great to know we're on the right track. If you need anything else, feel free to reach out! Best, Jess Performance Direct

Posted 2 months ago

“Easy to deal with ***”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for the great 4-star review! We're pleased to hear that you found us easy to deal with. Your feedback is important to us, and we’re always here to assist you with anything you need. If there's anything we can do to improve your experience further, please let us know! Best, Molly Performance Direct

Posted 2 months ago

“Very good, helpful and explained every thing,and it all happened as they said.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the wonderful 5-star review! We're so glad to hear that you found our team helpful and our explanations clear. It's always our goal to ensure everything runs smoothly, and your feedback means a lot to us. If you ever have more questions or need assistance, don’t hesitate to reach out! Kind Regards, Molly Performance Direct

Posted 2 months ago

“Good service quick to respond easy to use web site”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that you found our service responsive and our website easy to use. Your feedback is greatly appreciated, and we’re always here to help if you need anything in the future! Kind Regards, Jess Performance Direct

Posted 2 months ago

“zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Easy to complete on line”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're thrilled to hear you found the online process easy to complete. We always aim to provide a seamless experience for our customers. If you need any assistance in the future, feel free to reach out! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Good all round”

Helpful Report

Posted 2 months ago

Hi, Thank you for the wonderful 5-star review! We're so glad to hear that you found us to be a good all-round service. Your satisfaction means a lot to us, and we’re here to help anytime you need assistance! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Quick and easy”

Helpful Report

Posted 2 months ago

Hi, Thank you for the amazing 5-star review! We’re delighted to hear that you found the process quick and easy. It’s our goal to make things as smooth as possible for our customers. If there’s anything else we can assist you with, just let us know! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Fantastic 👍”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're thrilled to see your positive feedback. It's always great to know our customers are satisfied. If you ever need anything or have questions, don’t hesitate to get in touch! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Well impressed quality product and quick delivery”

Helpful Report

Posted 2 months ago

Hi, Thank you for the amazing 5-star review. We're delighted to hear that you were impressed with the quality of our product and the speed of our delivery. Your feedback truly motivates us to maintain our high standards. Kind Regards, Emily Performance Direct

Posted 2 months ago

“Great value and service”

Helpful Report

Posted 2 months ago

Hi, Thank you for the wonderful 5-star review! We're so glad to hear that you found great value in our service. Your satisfaction is our top priority, and your feedback motivates us to keep delivering our best. Kind Regards, Emily Performance Direct

Posted 2 months ago

“Great Insurance products”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're thrilled to hear that you find our insurance products great. It’s our mission to offer reliable and valuable solutions for our customers, and your kind words motivate us to keep improving. If you have any questions or need further assistance, feel free to reach out! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Parts arrived quickly and the the price for the items was fair, I would definitely recommend performance direct ⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

Hi, Thank you for the outstanding 5-star review, Thomas! Your recommendation means a lot to us and inspires our team to continue delivering great service. If you need anything else in the future, don’t hesitate to reach out! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Very pleased with the exemplary service provided by the phone agent who went above and beyond to secure cover.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that our phone agent provided you with exemplary service and went the extra mile to secure the coverage you needed. Your positive feedback means a lot to us and encourages our team to keep up the great work. If there's anything else we can help you with, just let us know! Kind Regards, Jess Performance Direct

Posted 2 months ago

“Now got 2 cards insured with you and both prices great, even foung cheaper insurance than last year A++”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for the amazing 5-star review! We're thrilled to hear that you're happy with the insurance prices on both of your cars and that we could provide you with even better rates than last year. Your positive feedback motivates us to keep delivering exceptional value to our customers. If you need any further assistance, just let us know! Kind Regards, Jess Performance Direct

Posted 2 months ago

Performance Direct is rated 4.5 based on 2,315 reviews