Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and rarely involves a chatbot”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for awarding us with a fantastic 5-star rating! We truly appreciate your support and are delighted to hear about your positive experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 7 months ago

“Easy to use and the app is a great addition.”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for taking the time to leave a 5-star rating for Performance Direct. We greatly appreciate your support and feedback! Kind regards, Molly Performance Direct

Posted 7 months ago

“I am very happy with the service you have given me”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we are delighted to hear that our team were able to help appreciate the time taken to leave a review. Kind Regards Jon Performance Direct

Posted 7 months ago

“very help full who i was talking 2”

Helpful Report

Posted 7 months ago

Hi, We are thrilled to hear our team were able to help and assist and appreciate the time taken to leave us a review. Please feel free to contact us again if you do have any queries or questions about your policy. Kind Regards Jon Performance Direct

Posted 7 months ago

“Insure my classic car through Performance year on year. Easy to renew and best rates around.”

Helpful Report

Posted 7 months ago

Hi, We are delighted to hear our team were able to assist in your renewal and we are thrilled to hear you have chosen to renew with us. We look forward to another year of service. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very helpful. Very professional. Very competitive.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are happy to hear our team were able to help and offer a competitive price. Kind Regards Jon Performance Direct

Posted 7 months ago

“Sorted my issue in good time with no problems”

Helpful Report

Posted 7 months ago

Hi, We are happy to hear our team were able to help and resolve your issue in good time, please feel free to contact us again in future if you do have any issues or queries regarding your policy. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very professional people to deal with and they are fair.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are glad to hear our team were able to help. Kind Regards Jon Performance Direct

Posted 7 months ago

“Renewed my policy with no problems. Very easy to deal with.”

Helpful Report

Posted 7 months ago

Hi, We are delighted to hear you have chosen to renew with us for another year and look forward to another year of service. Our team strive to offer the most suitable policy at the most competitive price. Kind Regards Jon Performance Direct

Posted 7 months ago

“I’ve given a 5 star review but that might change if I was to make a claim like most companies”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review, and hopefully you do have a claim free year with us. Kind Regards Jon Performance Direct

Posted 7 months ago

“Insured van very easily and very helpful”

Helpful Report

Posted 7 months ago

Hi, We are delighted to hear it was an easy and straight forward process to insure with us, we appreciate the time taken to leave us a positive review. Kind Regards Jon Performance Direct

Posted 7 months ago

“Mostly pretty good. My only suggestion is, when you send me an email to renew, PLEASE TELL ME WHAT VEHICLE YOU ARE TALKING ABOUT! Some people have more than 1 you know ...... Otherwise would have been 5 stars”

Helpful Report

Posted 7 months ago

Hi, We are thrilled to hear you have chosen to renew with us for another year and look forward to another year of service. Kind Regards Jon Performance Direct

Posted 7 months ago

“Competitive pricing with a good level of cover for my becomming classic car.”

Helpful Report

Posted 7 months ago

Hi, We are happy to hear we were able to offer a competitive quote for you and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 7 months ago

“Simple, straightforward and good value”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, our team strive to make the process as simple and straightforward as possible. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very easy to insure my Van. Easy to use app”

Helpful Report

Posted 7 months ago

Hi, We are happy to hear it was an easy and straightforward process to insure with us. Our team strive to offer the best possible service at the most competitive price. Kind Regards Jon Performance Direct

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and are happy to hear you are happy with our service. Kind Regards Jon Performance Direct

Posted 7 months ago

“Great price, although auto renew doesn’t make it clear what the payment is for. I had to ring up to get the information.”

Helpful Report

Posted 7 months ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, we look forward to another year of service. Kind Regards Jon Performance Direct

Posted 7 months ago

“The price is competitive and they cover classic and modified vehicles. The rating would be higher if the website was more reliable and communication was improved.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a review and we appreciate the feedback, we will pass on your feedback onto the relevant department managers. Kind Regards Jon Performance Direct

Posted 7 months ago

“So far so good!”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken to leave us a review. Kind Regards Jon Performance Direct

Posted 7 months ago

“People are always polite & very helpful, if there is something I don't quiet understand, it will always be explained to me, nothing is too much trouble. Thank you.”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We are delighted to hear that our team has consistently provided you with exceptional service. Your satisfaction is our top priority, and we are thrilled to know that our team has been able to assist you whenever needed. We will always be here to explain anything you may have questions about, as nothing is ever too much trouble for us. Best regards, Molly Performance Direct

Posted 7 months ago

Performance Direct is rated 4.5 based on 2,250 reviews