Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,252 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Preempt renewal which are always sent in good time.Competitive price. We’re very helpful on the phone when I rang”

Helpful Report

Posted 3 years ago

“Professional and efficient service..Nothing to much trouble..”

Helpful Report

Posted 3 years ago

“Good price easy to deal with no waiting on the phone listening to tube music”

Helpful Report

Posted 3 years ago

“After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.”

Helpful Report

Posted 3 years ago

“Lack of internal communication causes problems.”

Helpful Report

Posted 3 years ago

“Easy to set up. Documents sent by email promptly. Excellent service.”

Helpful Report

Posted 3 years ago

“Terrible, rude, unprofessional and complete lack of knowledge. I called to cancel my car insurance before it start date. I was informed I wont be charged for cancellation, then was told I will be. Correct me if I am wrong but if a customer adviser aren't sure shouldn't he/she ask me to hold a line to get the correct information before misleading me? complete lack of knowledge, then not even an apology. You get what you pay for. Oh and my refund was late too which I had to chase after. NEVER AGAIN!!”

Helpful Report

Posted 3 years ago

“Having purchased a classic car insurance from performance direct, they were competitively priced and very friendly and helpful, it was my first time using this company and I would definitely recommend them to others!”

Helpful Report

Posted 3 years ago

“very good service”

Helpful Report

Posted 3 years ago

“Best price coupled with excellent service”

Helpful Report

Posted 3 years ago

“A well known name in classic car insurance and provide a decent service”

Helpful Report

Posted 3 years ago

“Great service ...highly competitive for those who does low mileage esp for 2nd or 3rd cars.”

Helpful Report

Posted 3 years ago

“Been good service so far”

Helpful Report

Posted 3 years ago

“Easy to deal with, checked other sites PD beat competitors with like for like cover at best cost.”

Helpful Report

Posted 3 years ago

“Good price & service”

Helpful Report

Posted 3 years ago

“Great service, good price.”

Helpful Report

Posted 3 years ago

“Everything straight forward, no hidden adgenda first class servvice”

Helpful Report

Posted 3 years ago

“simple straight forward and easy”

Helpful Report

Posted 3 years ago

“Terrible insurers Rolled on after last year then cancelled Because I couldn't give details of the same vehicle I insured with last year something you already know Absolutely rubbish”

Helpful Report

Posted 3 years ago

“Very good.mice price.”

Helpful Report

Posted 3 years ago

Performance Direct is rated 4.5 based on 2,252 reviews