Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,252 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with performance direct for the last 3-4 years. Best company I’ve dealt with regarding car insurance I feel looked after and valued as a customer especially when renewals are due. Thanks guys highly recommend”

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Posted 3 years ago

“clear communication”

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Posted 3 years ago

“Good experience setting up only been with them a few weeks so far so good”

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Posted 3 years ago

“I was talked through everything . Everything was made easy for me.”

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Posted 3 years ago

“Fast, friendly and efficient”

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Posted 3 years ago

“Good price and service”

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Posted 3 years ago

“Very disappointed . Thay took payment.after I cancel my contract with them . This is Unprofessional .”

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Posted 3 years ago

“Very happy with quotation for renewal. Not trying to rip me off with increases. Would recommend.”

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Posted 3 years ago

“rather surprised to be asked to supply proof of NCD, I KNOW all insurers share information and had they been requested, the RAC, my previous insurer, if contacted, would have confirmed my NCD”

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Posted 3 years ago

“you canceled the car insurance for no reason”

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Posted 3 years ago

“very helpful staff and professional service throughout.”

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Posted 3 years ago

“Fast, trouble-free Car Insurance made simple - if only every Company was so easy to deal with, it would be bliss!”

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Posted 3 years ago

“no problem straight forward and a reasonable price very happy with them”

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Posted 3 years ago

“Very easy to talk to and in my opinion always find the best deal..”

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Posted 3 years ago

“I am new to Performance Direct and was impressed by the professional and friendly manner in which they handled my enquiry.”

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Posted 3 years ago

“PD have arranged Insurance for my Historic Vehicle at super rate with specialist underwriters”

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Posted 3 years ago

“Took payment and then informed me that I needed a 'telephone interview' (presumably to record the answers I had given originally). The documents were withheld as I was then asked to prove the car was in my garage overnight by sending photographs to them - and also that it was my garage, at my house and not a friends. I was working away at the time and couldn't get back home to do the photos. My wife wouldn't use the car as she hadn't seen the insurance documents and was afraid of getting stopped by the police. I wanted to cancel the insurance but was told I would have to pay a cancellation fee! Be aware that these insurers will take your money before they tell you about the hurdles you have to jump over. Been insuring cars for 40 years and never had these complications so won't be re-insuring next year.”

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Posted 3 years ago

“Price quoted was reasonable for the product offered. Arrangement process online was straightforward, followed by a phone call to confirm details.”

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Posted 3 years ago

“Both my work van and camper van are insured with performance direct and I’m very happy with both policies. Thanks.”

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Posted 3 years ago

“I used Performance Direct to insure my camper van, I found the price of my quote fair and am impressed that on the occasions I have phoned them they have answered my call within a minute, no listening to music and waiting for 20 minutes to speak to an advisor. The advisors I have spoken to have been friendly and easy to speak to. I recently cancelled my camper van insurance as I’ve now sold it, the process was hassle free and I received my refund quickly. I’d highly recommend this company, I can honestly say they’re the best I’ve dealt with.”

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Posted 3 years ago

Performance Direct is rated 4.5 based on 2,252 reviews