Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Very competitive price, no hassle, great service.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fabulous 5-star rating of Performance Direct! We truly appreciate your kind words and are thrilled to hear that you found our service to be great. We couldn't be happier knowing that you had a hassle-free experience with us. Kind regards, Molly Performance direct.

Posted 5 months ago

“Great service well pleased 👍”

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Posted 5 months ago

Hi, Thank you so much for taking the time to leave a 5-star rating and review for Performance Direct. We truly appreciate your kind words and are thrilled to hear that you had a great experience with our services. Kind regards, Molly Performance Direct

Posted 5 months ago

“First class communication, very good prices , will continue to use and recommend 👍”

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Posted 5 months ago

Hi, Thank you so much for the fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and recommendation. Kind regards, Molly Performance Direct

Posted 5 months ago

“Helpful operative, based in this country - so no language barriers here. Paperwork was provided quickly. Price was also competeitive with prices found on the usual websites. Have used Performance Direct in past years for different vehicles.”

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Posted 5 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We are thrilled to hear that our helpful operative, was able to assist you efficiently. Kind regards, Molly Performance Direct

Posted 5 months ago

“The most simplest process for someone like myself not up with all this technology. Just put in my details, answered all relevant questions.done, motor home insured . Obviously just make sure all information is correct . Thanks Shaun”

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Posted 5 months ago

Hi, We are thrilled to receive your fantastic five-star rating for Performance Direct! We sincerely appreciate your kind words and are delighted to hear that our user-friendly process made insuring your motor home a breeze. As you rightly mentioned, ensuring the accuracy of all the information is crucial for a seamless experience. Thank you once again for choosing Performance Direct, and we are here to assist you whenever you need us. Best regards, Molly Performance Direct

Posted 5 months ago

“Easy to deal with and great phone app. Best price quoted again for insurance, happy to stay with them.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star rating for Performance Direct. We sincerely appreciate it. We're delighted to hear that you found us easy to deal with and that our phone app has been serving you well. Our aim is to provide a seamless and convenient insurance experience for our valued customers. Kind regards, Molly Performance Direct

Posted 5 months ago

“Friendly, helpful, efficient.”

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Posted 5 months ago

Dear Geoffrey, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found our team to be friendly, helpful, and efficient. We strive to provide exceptional service to all our customers, and your kind words reinforce that we are on the right track. Kind regards, Molly Performance Direct

Posted 5 months ago

“Everything went smoothly online easy enough to download the insurance certificate and documents. But I did have problems printing them out, some text came out as light grey, almost unreadable. One phone call and they were put in the to me, first class service.”

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Posted 5 months ago

Hi, Thank you so much for taking the time to leave us a wonderful 4-star rating for Performance Direct. We truly appreciate your feedback. We are glad to hear that your overall experience with us went smoothly online and that you found downloading the insurance certificate and documents to be easy. Kind regards, Molly Performance Direct

Posted 5 months ago

“Always helpful”

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Posted 5 months ago

Hi, Thank you so much for rating Performance Direct with 5 stars! We truly appreciate your kind words and support. At Performance Direct, we strive to provide excellent customer service, and we are delighted to hear that you found us always helpful. Kind regards, Molly Performance Direct

Posted 5 months ago

“excellent service”

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Posted 5 months ago

Hi, Thank you so much for awarding Performance Direct with a perfect 5-star rating! We truly appreciate your support and recommendation. Providing excellent service is at the heart of everything we do, and it brings us great joy to know that our efforts have met your expectations. We are thrilled that you had such a positive experience with us. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very uncomplicated andefficient process.”

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Posted 5 months ago

Hi, Thank you so much for leaving us a 5-star rating! We truly appreciate your kind words and feedback about Performance Direct. We're thrilled to hear that you found our process very uncomplicated and efficient. Kind regards, Molly Performance Direct

Posted 5 months ago

“Good communication”

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Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your support and trust in our services. Good communication is one of our top priorities, and we are delighted to hear that it met your expectations. Best regards, Molly Performance Direct

Posted 5 months ago

“Great price for my insurance my second year with performance direct”

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Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and your continued trust and loyalty as a customer. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very efficient service”

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Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct. We greatly appreciate your support and are thrilled to have provided you with a very efficient service. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very good experience”

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Posted 5 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your support and feedback. We are thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and we are committed to providing excellent service every step of the way. Kind regards, Molly Performance Direct

Posted 5 months ago

“leaving it till the last day to inform us that the premium had doubled in price is not acceptable, I will be shopping around and taking my business elswhere next year.”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. An agent will be in contact with you today to discuss a resolution. Kind regards, Molly Performance Direct

Posted 5 months ago

“Excellent provider”

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Posted 5 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We greatly appreciate your support and kind words. It is fantastic to know that we were able to meet your expectations as an excellent provider. Kind regards, Molly Performance Direct

Posted 5 months ago

“All good so far - not had a claim or needed help so far so can't give a score for this part of the package.”

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Posted 5 months ago

Hi, Thank you so much for your fantastic review and for awarding Performance Direct with a 5-star rating! We greatly appreciate your support and are thrilled to hear that you have had a positive experience with us. Kind regards, Molly Performance Direct

Posted 5 months ago

“Service was ok but some difficulties were initially experienced accessing my policy details on line.”

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Posted 5 months ago

Hi, Thank you for taking the time to rate Performance Direct with four stars. We appreciate your feedback and are glad to hear that you found our service to be satisfactory. Kind regards, Molly Performance Direct

Posted 5 months ago

“Great services and very easy to deal with.”

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Posted 5 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Kind regards, Molly Performance Direct

Posted 5 months ago

Performance Direct is rated 4.5 based on 2,315 reviews