Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.52

4.5 Rating 2,387 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, quick and easy application form, easy access to your details and certificates”

Helpful Report

Posted 1 day ago

Hi Chris, Thank you for your amazing 5-star review! We’re delighted to hear you found our application process quick and easy, and that accessing your details and certificates was a breeze. Your feedback is very much appreciated, and we’re here for you anytime you need assistance. Best regards, Jess Performance Direct

Posted 20 hours ago

“No problem insuring car, all questions answered, smooth process!”

Helpful Report

Posted 2 days ago

Hi Susan, Thank you for your fantastic 5-star review! We're delighted to hear that you found the car insurance process smooth and that all your questions were answered. Our team works hard to ensure a hassle-free experience, and your feedback truly means a lot to us. If you ever need further assistance or have more questions, please don't hesitate to get in touch! Best regards, Jess Performance Direct

Posted 1 day ago

“Pleased to renew with you again this year.”

Helpful Report

Posted 2 days ago

Hi Rita, Thank you for your wonderful 5-star review! We're so glad to hear that you chose to renew with us this year. Your continued trust in Performance Direct means the world to us. If you ever need any assistance or have questions in the future, please don't hesitate to reach out! Best regards, Jess Performance Direct

Posted 1 day ago

“Very helpful lady thank you”

Helpful Report

Posted 2 days ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our team member helpful. Your kind words mean a lot to us, and we’re here to assist you anytime you need. If you have any questions or need further support, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 1 day ago

“Good staff, they where prepared to help and talk to you….. something thats going downhill”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that our staff was both prepared and eager to assist you. We strive to create an inviting and supportive environment, and your feedback is a great reminder of the importance of personal interaction. If you need any further assistance, please don't hesitate to reach out! Best regards, Jess Performance Direct

Posted 1 day ago

“Excellent insurance quote for my ‘97 Jaguar, fully comprehensive cover for £135.00.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found an excellent insurance quote for your Jaguar. Providing great coverage at competitive prices is what we aim for. If you ever have any questions or need assistance, feel free to reach out! Best regards, Jess Performance Direct

Posted 2 days ago

“All online forms easy to follow and fill in very helpful when needing help with any problems”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you found our online forms easy to follow and helpful. It's our goal to provide a seamless experience, especially when you're in need of assistance. If there's anything else we can do for you, please feel free to reach out! Best regards, Jess Performance Direct

Posted 3 days ago

“Very courteous and helpful, professional and friendly.”

Helpful Report

Posted 4 days ago

Hi Alan, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our team courteous and helpful. Professionalism and friendliness are at the heart of our service, and your kind words truly inspire us. If there’s anything else we can assist you with, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 days ago

“Very good people to deal with a big thanks from me.”

Helpful Report

Posted 4 days ago

Hi John, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our team. Providing excellent service is what we strive for, and your kind words truly motivate us. If you need anything in the future, don't hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 days ago

“Very competitive price, always looking to get best deal. Great communication and easy to use app.”

Helpful Report

Posted 5 days ago

Hi there, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our prices competitive and that our app made everything easy for you. Great communication is key for us, and it's wonderful to know you experienced that! Should you have any questions or need assistance in the future, please don’t hesitate to get in touch. Best regards, Jess Performance Direct

Posted 3 days ago

“Very easy process to get insurance thanks”

Helpful Report

Posted 5 days ago

Hi Greg, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the process of getting insurance easy. Your satisfaction is our priority, and we're glad we could make it a smooth experience for you. If you ever need assistance in the future, feel free to reach out! Best regards, Jess Performance Direct

Posted 3 days ago

“Great price, good service. A pleasure to deal with”

Helpful Report

Posted 5 days ago

Hi Thomas, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our great prices and found our service a pleasure. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 days ago

“Performance Direct did exactly what they said they could do and saved us around £200 on our Campervan Insurance.”

Helpful Report

Posted 6 days ago

Hi Raymond, Thank you so much for your fantastic 5-star review! We're thrilled to hear that we were able to save you around £200 on your Campervan Insurance. It's always our goal to deliver on our promises, and your feedback truly motivates us. If you need any further assistance, don’t hesitate to reach out. Best regards, Jess Performance Direct

Posted 3 days ago

“Can only comment on price and ease of taking out the cover. Any service following a claim, I cannot comment on.”

Helpful Report

Posted 6 days ago

Hi Brian, Thank you for your excellent 5-star review! We're glad to hear you found our pricing favorable and the cover easy to obtain. Your feedback is important to us, and we hope that if you ever need to make a claim, your experience will be just as positive. We're here to support you whenever you need us! Best regards, Jess Performance Direct

Posted 6 days ago

“Excellent easy to talk to”

Helpful Report

Posted 1 week ago

Hi Kevin, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team easy to talk to. Your feedback truly means a lot to us, and we’re always here to help whenever you need assistance. We look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 1 week ago

“Very easy to change insurance company and quotation was very competitive.”

Helpful Report

Posted 1 week ago

Hi Robert, Thank you for your amazing 5-star review! We’re delighted to hear that you found it easy to change your insurance company and that our quotation was competitive. Your feedback is greatly appreciated, and we're always here to help with any of your insurance needs in the future! Best regards, Jess Performance Direct

Posted 1 week ago

“It was quick and easy to get a quote and the price was very competitive.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the quoting process quick and the price competitive. Your satisfaction is our top priority, and we appreciate your support! Looking forward to assisting you again soon. Best regards, Jess Performance Direct

Posted 1 week ago

“Straight forward to join and get motorhome cover with. Sent in necessary papers and got certificate back online within a short time.”

Helpful Report

Posted 1 week ago

Hi Cheree, Thank you for your great 4-star review! We’re pleased to hear that you found the process straightforward and received your certificate quickly. Your feedback is important to us, and we’re always looking for ways to improve. If there’s anything we can do to enhance your experience further, please let us know! Best regards, Molly Performance Direct

Posted 1 week ago

“Easy to take out the insurance, reasonably priced, and good service”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear that you found the insurance process easy and affordable, and that our service met your needs. Your support means a lot to us, and we can’t wait to assist you again in the future! Best regards, Molly Performance Direct

Posted 1 week ago

“I sent two emails, one dated 11th March, the other 12th March. I received one acknowledgment following the two emails. The acknowledgement has not been followed up with any reply.”

Helpful Report

Posted 1 week ago

Hi Adrian, Thank you for your review and for bringing this to our attention. We're sorry to hear that your emails did not receive the follow-up they deserved, and we sincerely apologize for any frustration this may have caused. Your feedback is invaluable, and we’re taking steps to improve our communication. Please feel free to reach out again if there's anything else we can assist you with. Best regards, Jess Performance Direct

Posted 1 week ago

Performance Direct is rated 4.5 based on 2,387 reviews