Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,248 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Very easy to use”

Helpful Report

Posted 8 hours ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that you found our service easy to use. Your feedback encourages us to keep striving for simplicity and efficiency. If you have any further questions or need assistance, feel free to reach out at any time! Kind Regards, Jess Performance Direct

Posted 2 hours ago

“excellent service, thanks.”

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Posted 3 days ago

Hi, Thank you for your excellent 5-star review! We're so glad to hear that you had a positive experience with our service. Your appreciation means a lot to us and motivates our team to provide the best possible support. If you need anything else in the future, feel free to reach out! Kind Regards, Molly Performance Direct

Posted 2 days ago

“Easy to complete and excellent service throughout the whole process”

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Posted 3 days ago

Hi, Thank you so much for your outstanding 5-star review! We're thrilled to hear that you found the process easy to complete and that our service was excellent throughout. Your satisfaction is our top priority, and your feedback encourages us to keep up the great work. If you ever need assistance in the future, please don't hesitate to reach out! Kind Regards, Molly Performance Direct

Posted 3 days ago

“Good policy at a good price”

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Posted 5 days ago

Hi, Thank you for your 4-star review! We’re pleased to hear that you found our policy to be good and that the pricing met your expectations. Your feedback inspires us to continue improving our offerings and services. If there's anything more we can assist you with or enhance your experience, please don’t hesitate to let us know. Kind Regards, Molly Performance Direct

Posted 4 days ago

“excellent service, no need to go elseware”

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Posted 1 week ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that you had an excellent service experience and found everything you needed with us. It truly means a lot to know you feel there's no need to look elsewhere! Your kind words inspire us to continue providing top-notch service to all our customers. Kind Regards, Molly Performance Direct

Posted 5 days ago

“Competitive prices and hassle free renewal.”

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Posted 1 week ago

Hi, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices competitive and that your renewal experience was hassle-free. We aim to make insurance simple and enjoyable for our customers, and it’s wonderful to know we succeeded with you! Your feedback is genuinely appreciated, and we’re here for you whenever you need us. Kind Regards, Molly Performance Direct

Posted 1 week ago

“Friendly CUSTOMER SERVICE”

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Posted 1 week ago

Hi, Thank you for your fantastic 5-star review! We're so glad to hear that you had a positive experience with our customer service team. Friendly and efficient support is what we strive for, and it’s great to know we hit the mark with you! Your feedback is invaluable to us, and we appreciate you taking the time to share it. Kind Regards, Molly Performance Direct

Posted 1 week ago

“By far and away the cheapest car insurance option on any of the major comparison websites for my 'modern classic' car. The 2 team members with whom I've already spoken have been patient, kind, friendly and efficient. And adding breakdown assistance after an oversight on my part was an easy and affordable process.”

Helpful Report

Posted 1 week ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you found us to be the most affordable option for your 'modern classic' car and that our team provided you with the support you needed. It’s great to know adding breakdown assistance was a breeze for you! Your feedback is truly appreciated and inspires us to keep delivering outstanding service. Kind Regards, Molly Performance Direct

Posted 1 week ago

“I was looking for motor insurance for a second car that I wanted and Performance Direct came up with a quote that I was extremely pleased with. It was a no- brainer to go with them !”

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Posted 1 week ago

Hi, Thank you so much for your amazing 5-star review! We're delighted to hear that you found a great quote for your second car with us. It's always a pleasure when we can provide our customers with an offer that makes their decision easy! Your satisfaction means a lot to us, and we look forward to serving you again in the future. Kind Regards, Molly Performance Direct

Posted 1 week ago

“Competitive price so many thanks”

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Posted 1 week ago

Hi, Thank you for your excellent 5-star review! We're delighted to know that you found our prices competitive. Providing value to our customers is a top priority for us, and your feedback truly motivates us to continue delivering the best service possible. Kind Regards, Molly Performance Direct

Posted 1 week ago

“Good price, no problems renewing, everything works on their website, not had to claim so cannot comment on this. Would recommend.”

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Posted 1 week ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a smooth renewal experience and found everything on our website to work seamlessly. Your recommendation means the world to us, and we’re here if you ever need assistance in the future! Kind Regards, Molly Performance Direct

Posted 1 week ago

“Good service”

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Posted 1 week ago

Hi, Thank you for your great 4-star review! We’re glad to hear that you received good service from us. Your feedback is important, and we’re always eager to improve and make your experience even better. We appreciate your support and hope to assist you again soon! Kind Regards, Molly Performance Direct

Posted 1 week ago

“Absolute disaster of a company. Avoid at all costs. Took my car insurance payment twice. Took weeks to get back. They denied it a first. It's a scam company. Please avoid at all costs. If its cheap and sounds to good to be true, it probably isn't true.”

Helpful Report

Posted 1 week ago

Hi Jonathan, We sincerely apologize for the issues you've faced with your insurance payment. We take such matters seriously and would like to investigate your case further if you feel it necessary. We can see that the money has since been refunded however if you would still like to raise this further please reach out through our website or contact us via live chat so we can resolve this for you. Your satisfaction is important to us. Kind regards, Jess Performance Direct

Posted 1 week ago

“Probably one of the best customer service I’ve received from an insurance company. Thank you Performance Direct.”

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Posted 1 week ago

Hi, Thank you so much for your fantastic 5-star review! We're incredibly grateful for your kind words about our customer service. It's our goal to provide the best support possible, and we're thrilled to hear we succeeded with you! Your feedback means a lot to us and inspires us to keep up the great work! Kind Regards, Molly Performance Direct

Posted 1 week ago

“5 stars seem OK thanks”

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Posted 2 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! We appreciate your positive feedback and are glad to know you’re satisfied with our service. Your support encourages us to keep up the great work! Kind Regards, Molly Performance Direct

Posted 1 week ago

“Very easy to deal with and great prices app is really useful and helpful”

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Posted 2 weeks ago

Hi, Thank you for your amazing 5-star review! We're delighted to hear you found our service easy to use and our prices great. It's wonderful to know that our app has been helpful for you. Your feedback is truly appreciated and motivates us to continue providing excellent service! Kind Regards, Molly Performance Direct

Posted 1 week ago

“Setting up the insurance was problem free and the cost was very competitive. The included tracker was easy to register and set up and gives added peace of mind”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your wonderful 5-star review! We’re thrilled to hear that setting up your insurance was a seamless experience and that you found our prices competitive. We're also glad the tracker provided you with added peace of mind. Your feedback genuinely motivates our team to keep delivering excellent service! Kind Regards, Molly Performance Direct

Posted 1 week ago

“Good service from sales person. But I'm still waiting for paper documents through post as requested at time”

Helpful Report

Posted 2 weeks ago

Hi Roger, Thank you for your feedback and for recognizing the good service from our sales team. We apologize for the delay in sending your paper documents. Your request is important to us, and we’re looking into this matter to ensure it gets resolved as soon as possible. If you need any further assistance in the meantime, feel free to reach out. Kind regards, Molly Performance Direct

Posted 2 weeks ago

“Great efficient service to provide my classic car insurance at a very competitive price point, happy to recommend.”

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Posted 2 weeks ago

Hi Carl, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with our classic car insurance service and found our pricing competitive. Your recommendation means the world to us and drives us to maintain our high standards! Kind Regards, Molly Performance Direct

Posted 2 weeks ago

“Quick , easy and a competitive price”

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Posted 2 weeks ago

Hi Paul, Thank you for your awesome 5-star review! We’re so glad you found our service quick, easy, and competitively priced. Your feedback means a lot to us and inspires our team to keep up the great work! Kind Regards, Molly Performance Direct

Posted 2 weeks ago

Performance Direct is rated 4.5 based on 2,248 reviews