Jukes Insurance Brokers Reviews

Name: Jukes Insurance Brokers
Rating: 4.92

4.9 Rating 2,871 Reviews

99 %

of reviewers recommend Jukes Insurance Brokers

4.9

Based on 2,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street, Bromsgrove, Worcestershire
B61 8LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic”

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Posted 1 week ago

“Polite and friendly and helpful”

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Posted 1 week ago

“I have used Jukes for over 30 years and have always been very satisfied with their service. The staff are so nice and very helpful. Thank you x”

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Posted 1 week ago

“Absolutely brilliant company who take a personal interest in their customers' needs and go the extra mile.”

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Posted 1 week ago

“Always very helpful and consistently value for money.”

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Posted 1 week ago

“Always helpful and trustworthy”

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Posted 1 week ago

“Always had great service from Jukes however am never given the best price to Big on with, even though I have been a loyal customer for a number of years.”

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Posted 1 week ago

Thank you for your kind words about our service. It’s great to hear you’ve had consistently positive experiences with us over the years, we truly value your support and for giving us the chance to retain you again this year. Regarding pricing, we understand your concern. We aim to send renewals to clients 3 weeks ahead of the renewal date, and when we send this out we will have checked our rates based on the information we have on file and will offer the best available renewal premium that we have. Many insurers now use live pricing, meaning premiums can sometimes decrease closer to renewal. While it’s often the other way around, we’re seeing more instances of prices changing favourably. When you came back to us with an alternative quote, we re-checked our rates and still had nothing more competitive than had been offered, but the insurer was open to our request for a reduction in order to retain your business given the alternative option you had found. Thank you again for your feedback and for choosing Jukes. If you’d like to explore options or update your details, our team is here to help. Kind regards James Godsall Managing Director

Posted 1 week ago

“Excellent service and find the best deal every year”

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Posted 1 week ago

“I always like dealing with this ompany. They are always very pleasant, knowledgeable and understand your needs well. What more could you ask for.”

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Posted 1 week ago

“Always pleasant & reliable”

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Posted 1 week ago

“I cannot fault Jukes in any way, I have been with them now for numerous years and would not use anyone else. When your policies are due they always remind you in good time and always find the best prices for you, and when needed in making a claim they just seem to take over and make the experience far better for you. would highly reccommend them.”

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Posted 1 week ago

“Great Service. Thanks”

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Posted 1 week ago

“I have been with Jukes Insurance for several years. The are always very polite and helpful. I've never had to wait long on the phone. I like the friendly and efficient service very much.”

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Posted 1 week ago

“Always explain everything clearly Very pleasant and professional service”

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Posted 1 week ago

“Friendly helpful staff as always”

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Posted 1 week ago

“My wife and I are probably amongst your longest most loyal customers, initially dealing with I think Mr.Ivor Jukes. We have recommended you to many along the way but of late have found the tremendous hike in premiums unaffordable. The most amazing being our house insurance which increased from something like three hundred and odd pounds to well over £1000 with LV. Last year I saved over £100 on my BMW insurance with the same company you recommended by dealing direct namely Ageas. We try so hard to stay with you. Mike & Valerie Hatcher”

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Posted 1 week ago

Thank you for sharing your feedback and for being such loyal customers over the years, going back to the days of my great Uncle! It means a great deal to us that you've trusted us and even recommended us to others. Your support is truly invaluable. We completely understand your concerns regarding the increases in premiums. While we strive to find the most competitive and suitable cover for our clients, premiums can sometimes rise due to factors outside of our control, such as insurer pricing changes or shifts in the wider market. We completely agree that the increase suggested by LV in 2023 was unreasonable, and worked very hard to find a suitable alternative ahead of that renewal and move you to your current insurer. Your loyalty and satisfaction are incredibly important to us, and should you wish to explore any of your policies further we will be very happy to discuss with you. I also note your comments on the BMW insurance. It is a frustration shared by us that insurers offer different pricing depending on whether dealing direct or via a broker. The level of service for both models is very different, but appreciate that pricing is also very important and as above, we will always do our best to find the best deal that we can through the channels available to us. Kind regards James Godsall Managing Director

Posted 1 week ago

“Our renewal went very smoothly thank you I miss Wendy very much she was delight so helpful and caring. Please wish her my best wishes hopefully Wendy will be back soon.”

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Posted 1 week ago

“Very helpful friendly service... the team always go the extra mile. 5 stars all the way.”

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Posted 1 week ago

“Slick, professional extremely easy to communicate with.”

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Posted 1 week ago

“Great service as always!”

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Posted 1 week ago

Jukes Insurance Brokers is rated 4.9 based on 2,871 reviews