Insure 2 Drive Reviews

Name: Insure 2 Drive
Rating: 4.55

4.6 Rating 1,537 Reviews

91 %

of reviewers recommend Insure 2 Drive

Company Reviews

Metrics

Info

4.6

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling company with complete disregard for it customers. Impossible to get through to update policy as requested and now you've cancelled it!!!!”

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Posted 1 year ago

Hi Paul, our apologies for the difficulties you've had trying to update your policy. If this still remains unresolved and you'd like us to investigate this further, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“No answer after spending THREE DAYS trying to get through after an HOUR on the phone... appalling... tried emailing with NO RESPONSE. Awful customer service we have gone elsewhere and are trying to cancel policy with Insure 2 Drive after this but still no answer.”

Helpful Report

Posted 1 year ago

Hi John, I'm sorry for the delays you've been facing trying to get through to us. We're sorry to see you have decided to leave us and if you haven't yet been able to cancel your policy, please forward your request to insure2drivefeedback@sabre.co.uk and I will chase this up for you. Kind Regards.

Posted 1 year ago

“Have been trying to contact for 3 days. At all different rime s and currently while type this complaint. The longest call time I was on hold was over an hour. Sent an email to customer services yesterday with all policy info and for a call request and nothing. Do they even any longer exist. Had my money and no customer service. Why is no one responding or picking up calls.?????? Very frustrated”

Helpful Report

Posted 1 year ago

Hi Ash, we're sorry to hear of the delays you're experiencing. Would you be able to email your request to insure2drivefeedback@sabre.co.uk so we can investigate further for you? Kind Regards.

Posted 1 year ago

“Good website”

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Posted 1 year ago

“Unfortunately no option for no star review Spent hours on hold and emails go unanswered the most unprofessional company ever”

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Posted 1 year ago

Hi Sarah, we're sorry to see this review. If you still haven't received a response regarding your request, please email us at insure2drivefeedback@sabre.co.uk so we can investigate further for you. Kind Regards.

Posted 1 year ago

“i WANTED TO TALK TO CUSTOMER SERVICES ABOUT MY POLICY. I GAVE UP AFTER A 45 MINUTE WAIT THIS MORNING. I AM TRYING AGAIN THIS AFTERNOON AND SO FAR HAVE BEEN WAITING 1 HOUR AND 23 MINUTES. TOTALLY UNACCEPTABLE.”

Helpful Report

Posted 1 year ago

Hi Andrew, we're sorry to hear about the long call wait times you've had trying to get through to us. If you haven't been able to get through yet, please email your request along with your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.

Posted 1 year ago

“NOt taking any call”

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Posted 1 year ago

Hi, we're sorry to hear you're having issues getting through to us. Would you be able to email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can investigate further? Kind Regards.

Posted 1 year ago

“Excellent website”

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Posted 1 year ago

“So easy to set yp the policy and included all I needed without and excess payment well done”

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Posted 1 year ago

“Very fast great communication”

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Posted 1 year ago

“All seems good so far with our van insurance.”

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Posted 1 year ago

“They were honest enough to refund what is due when i changed address. But it's always difficult to get attention so one need to be patient while on a long call”

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Posted 1 year ago

Hi Michael, we're sorry to hear that you had issues getting through to us with long wait times. I'm pleased to hear you managed to amend the address on your policy, however. Kind Regards.

Posted 1 year ago

“impressed by the quick and efficient service in setting up my car insurance”

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Posted 1 year ago

“very happy i like it”

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Posted 1 year ago

“Got a comprehensive car insurance Quote from Insure2drive for renewal my car insurance, the company is cheapest amount other insurance company with all necessary covers I needed. Reccommand!”

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Posted 1 year ago

“Easy to navigate the website and get the best quotes!”

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Posted 1 year ago

“Easy to use site and excellent quotes”

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Posted 1 year ago

“Great quote and service.”

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Posted 1 year ago

“A very competitive quote with good range of cover. Easily sorted. Documents easy to access on line.”