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Insure 2 Drive Reviews

4.6 Rating 1,522 Reviews
91 %
of reviewers recommend Insure 2 Drive
4.6
Based on 1,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
They cancelled my 7 year NCB 2 years ago after only one claim, put up my premium. Later when I recently changed my European licence to a British one they put up my premium again saying i am classified as a new driver which was a lie and "if i don't pay over the phone NOW they'll cancel my current ncb" which was another lie as they had no right to do so. They later said "Oh we meant this year NCB not last year one" which was another lie. When i emailed them and said I was not happy with this they did not even respond for weeks and then just refused to return the excessive payment and did not even explain what it was for. I then cancelled my insurance with them and they would not even send me my current NCB. Absolute liars, scammers. Be careful.
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Posted 8 years ago
I tried to renew my insurance with them 3 weeks before it ran out, then the nightmare began. First thing that happened they removed 100.18 pounds from my account without my permission. Then they claimed that we had submitted the wrong information and stated that the wife had an International licence untrue. Then they claimed I hadn't responded to an e-mail in time so they had cancelled the policy and it would cost me 30 pounds. Then there were stupid telephone calls from them saying stop driving the car immediately you are not insured despite my existing policy with them having more than two weeks to go. Then there were more calls asking me to ring them back on two different numbers by two different ladies about an hour apart. Having lost faith in them being capable of doing anything right when another lady rang to make sure I wanted to cancel my application, I agreed and asked when they would repay the money they had taken without permission. She said within 3 to 5 working days no mention of any deductions, three days later 55.18 pounds appeared back in my account. They had stolen 45 pounds of my money don't touch them with a barge pole.
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Posted 8 years ago
me and my wife got a insurance quote off compare the market .com from insure2drive at first no problems then they asked for 125 pounds as my wife was on the policy twice something i did not do we have cancelled the insurance immediatly and would advise other people not to take any insurance off them or the other companies they run go girl or sabre . i try d to resolve the matter but they were adimant the charge was going to be paid so if you dont want to get ripped off or scammed stay well away from thease companies
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Posted 8 years ago
When i completed the forms for insurence i specified my driving license is international and i have an amount to pay , after one week i got a call from them end they ask`d me about my driving license end i specified again thet is international they doubled my insurance . So i am not satisfied abot this problem .
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(Car Insurance) - Posted 8 years ago
I have nothing positive to say about this company. I will never use them again and will advise people to take business somewhere else.
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(Car Insurance) - Posted 8 years ago
Very Good and easy to buy
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(Car Insurance) - Posted 8 years ago
I found everything really easy to do, even though I am not computer savvy at all, absolutely brilliant, thank you .
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(Car Insurance) - Posted 8 years ago
Staff were very helpful when my car was hit by a hit and run driver ,They got things in place to help very quickly, The car could not be repaired and they got a valuation quickly and I received a cheque promptly .I can recommend this company
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(Car Insurance) - Posted 8 years ago
very good company
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(Car Insurance) - Posted 8 years ago
Can I get a copy of the contract as I don't have one
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(Car Insurance) - Posted 8 years ago
This company is a scam - they may be cheap - but their 'automated' systems do not work and they do not keep to their word.
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Posted 9 years ago
Was with provider and phoned through and made a manual payment etc all ok till a couple of months down the line they had date of birth wrong and wanted an extra 3k for their error... They should have picked this up during security checks on first phone call.... Attitude was not caring
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(Car Insurance) - Posted 9 years ago
Absolutely terrible insurance provider, lost over £130 deposit because they claimed that all of the deposit is not refundable after 14 day cooling off period, now ime having to go to court for my money back, these people may be cheap but cheap comes at a high price very bad business.
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Posted 9 years ago
Insure2drive is a very good car insurance, I would never change from them.
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(Car Insurance) - Posted 9 years ago
Absolute joke of an insurance company! Would not recommend to anyone,they may be cheap initially but they soon make up for it when they hit you with ridiculous charges for minor changes (ie change of address) lazy staff that don't even go thro your policy with you to check they have your details correct (incorrect surname on every email they send and also incorrect spelling of address) phoned to ask a question about my policy and found out they also had my occupation wrong and have tried to charge me an additional payment of £150 on top of what I already pay to change this on the paperwork if I do not pay they will cancel my policy, the women I spoke to on the phone offered to explanation as to why it was this price just proceeded to tell me I had a week to pay worst customer service i have ever experienced!!!!cant wait to get to the end of my policy not staying with them another year will actually go with a well known insurance company beware people!!
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Posted 9 years ago
Very good to deal with, polite and very efficient
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(Car Insurance) - Posted 9 years ago
I am a new customer for the time being I have no problems
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(Car Insurance) - Posted 9 years ago
Have'nt made claim but cheap insurance though could have gone fully comp for similar price with other competitor but website failed on competitor so all in all very happy with insure2drive.
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(Car Insurance) - Posted 9 years ago
Excellent insurance provider .
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(Car Insurance) - Posted 9 years ago
Very good
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(Car Insurance) - Posted 9 years ago
Insure 2 Drive is rated 4.6 based on 1,522 reviews