Insure 2 Drive Reviews

Name: Insure 2 Drive
Rating: 4.55

4.6 Rating 1,537 Reviews

91 %

of reviewers recommend Insure 2 Drive

Company Reviews

Metrics

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4.6

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to pay on website then message came up that something had gone wrong and to try again later which I did. Same message then discovered they’d taken payment twice. 48 hours later still no response to my emails and no refund. Appalling lack of customer service.”

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Posted 1 year ago

Hi, we're sorry to hear of the issue you've experienced when attempting to pay for your policy. This is an issue which we are currently urgently investigating to resolve for any affected customers as soon as possible. In the meantime, if you haven't received any update regarding this, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.

Posted 1 year ago

“It’s very good company for insurance and very cheap. If anyone wants to insurance your car keep contact with this company”

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Posted 1 year ago

“Its amazing very good insurance and very good coustamer service.”

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Posted 1 year ago

“It was not quite easy as we were calling customer care for several time and no one replied. Also in the website said the payment not has been done and we paid 2 times for the same insurance and 2 times the payment debited for the same account.”

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Posted 1 year ago

“I filled the form on their website and paid the deposit money for my car but on the website, after i paid with my card details, it showed that it hasn’t been paid. It’s charged from my account already and I haven’t received any email from them 3 days. I have been trying to call them almost 4 days. No one is answering the phone. Customer service is very bad.”

Helpful Report

Posted 1 year ago

Hi Nasan, we're sorry to see this review and the issued you have had regarding payments and lack of correspondence. If you haven't yet managed to resolve this issue, can you please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can look into this further for you? Kind Regards.

Posted 1 year ago

“very easy to set up”

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Posted 1 year ago

“Very straight forward website with no glitches”

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Posted 1 year ago

“Reasonable quote, although the comparison site said extras such as breakdown were added to total price however I had to add these at more extra cost on the website.”

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Posted 1 year ago

Hi, we're sorry to hear that it wasn't clear regarding the cost of additional extras when quoting this. Would you be able to email your Policy/Quote Number to insure2drivefeedback@sabre.co.uk so we may investigate this further? Kind Regards.

Posted 1 year ago

“Disgraceful, increase premium of over 30% with no change in circumstance, vehicle or offences. Direct Debit was taken five days early as the policy auto-renewed which I would never had agreed to. When contacted customer services, the reply was "attached is your credit agreement showing the DD date" ! Surely, an agreement needs two or more parties or persons to "agree" I certainly did not "agree"to be ripped off !!!”

Helpful Report

Posted 1 year ago

Hi Mr Miller , we're sorry to see this review and hear of your experience in regards to the renewal of your policy. If you would like us to investigate this further, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk . Kind Regards.

Posted 1 year ago

“Relatively simple process to obtain competitive quote through to payment”

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Posted 1 year ago

“No problem insuring for another year, all reasonably smooth and straight forward Thanks for that.”

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Posted 1 year ago

“Best quote available. Would like to renew on line and thus avoid long telephone call, otherwise OK.”

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Posted 1 year ago

“Fantastic price for my business van insurance very happy”

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Posted 1 year ago

“Expected call back within a couple of hours expected on 7th March regarding policy alteration. Three days later still waiting. Still as i am typing this on the phone waiting for an agent after 37Minutes. Having been promised to be transferred to an agent (by a human) 20 minutes ago. Customer service stinks”

Helpful Report

Posted 1 year ago

Hi Keith, we're sorry to see this review and hear of your experience. If you would like us to investigate this further, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“Cheapest quote by a long shot. Very easy to get quote and check out. Can't complain so far :)”

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Posted 1 year ago

“Helped expertly by a very friendly and efficient customer service operator. Very quickly sorted my problem and offered advice.”

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Posted 1 year ago

“Absolutely fantastic , no trouble in my renewal at all and always happy to help”

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Posted 1 year ago

“they were very busy so I agreed to a call back, my problem was dealt with professionally and in a friendly helpful manner. I was very happy with result”

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Posted 1 year ago

“easy to use. price is good”

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Posted 1 year ago

“Easy to get a quote and pay and do the rest.”

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Posted 1 year ago

Insure 2 Drive is rated 4.6 based on 1,537 reviews