Insure 2 Drive Reviews

Name: Insure 2 Drive
Rating: 4.55

4.6 Rating 1,521 Reviews

91 %

of reviewers recommend Insure 2 Drive

Company Reviews

Metrics

Info

4.6

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Write Your review

Tell us how Insure 2 Drive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never recommend this insurance company to you. If you have taken this insurance for any reason, call the call center once and you will understand why you are told not to take it.”

Helpful Report

Posted 1 year ago

Hi, we are sorry to see this review. If there is anything you would like us to look into further, please email your Policy/Certificate/Quote Number to insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“Unable to make my payment online. Website refuses to accept my/my fathers/my mothers card details. Gave them a call and after being on hold for 1 hour and 30+minutes, I finally get an answer! Low and behold they can't hear me! Sorry is that B? No....N..... oh my god.....is that E6? NO......N! Problem unresolved. Hopeless service.”

Helpful Report

Posted 1 year ago

Hi, we are sorry to see this review. If there is anything you would like us to look into further, please email your Policy/Certificate/Quote Number to insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“Waited ages on phone to a droning music - in the end I gave up - The Music keeps stopping and you think here we go maybe a human voice - but nothing it just re sets itself .... Customer service there is none - if you actually need to talk to anybody and reasonably quickly dont use this company they are shockingly bad . Thank god mine was a general query and was not important --will never renew with this crowd”

Helpful Report

Posted 1 year ago

Hi Fred, we are sorry to see this review. If there is anything you would like us to look into further, please email your Policy/Certificate/Quote Number to insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“Been holding for 1hr 20mins. I wouldn't mind, but I don't even use this company. Shocking service”

Helpful Report

Posted 1 year ago

Hi Mad, we're sorry to hear of your disappointment in relation to the call hold times. If your query remains unanswered, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“Appalling company with complete disregard for it customers. Impossible to get through to update policy as requested and now you've cancelled it!!!!”

Helpful Report

Posted 1 year ago

Hi Paul, our apologies for the difficulties you've had trying to update your policy. If this still remains unresolved and you'd like us to investigate this further, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.

Posted 1 year ago

“No answer after spending THREE DAYS trying to get through after an HOUR on the phone... appalling... tried emailing with NO RESPONSE. Awful customer service we have gone elsewhere and are trying to cancel policy with Insure 2 Drive after this but still no answer.”

Helpful Report

Posted 1 year ago

Hi John, I'm sorry for the delays you've been facing trying to get through to us. We're sorry to see you have decided to leave us and if you haven't yet been able to cancel your policy, please forward your request to insure2drivefeedback@sabre.co.uk and I will chase this up for you. Kind Regards.

Posted 1 year ago

“Have been trying to contact for 3 days. At all different rime s and currently while type this complaint. The longest call time I was on hold was over an hour. Sent an email to customer services yesterday with all policy info and for a call request and nothing. Do they even any longer exist. Had my money and no customer service. Why is no one responding or picking up calls.?????? Very frustrated”

Helpful Report

Posted 1 year ago

Hi Ash, we're sorry to hear of the delays you're experiencing. Would you be able to email your request to insure2drivefeedback@sabre.co.uk so we can investigate further for you? Kind Regards.

Posted 1 year ago

“Good website”

Helpful Report

Posted 1 year ago

“Unfortunately no option for no star review Spent hours on hold and emails go unanswered the most unprofessional company ever”

Helpful Report

Posted 1 year ago

Hi Sarah, we're sorry to see this review. If you still haven't received a response regarding your request, please email us at insure2drivefeedback@sabre.co.uk so we can investigate further for you. Kind Regards.

Posted 1 year ago

“i WANTED TO TALK TO CUSTOMER SERVICES ABOUT MY POLICY. I GAVE UP AFTER A 45 MINUTE WAIT THIS MORNING. I AM TRYING AGAIN THIS AFTERNOON AND SO FAR HAVE BEEN WAITING 1 HOUR AND 23 MINUTES. TOTALLY UNACCEPTABLE.”

Helpful Report

Posted 1 year ago

Hi Andrew, we're sorry to hear about the long call wait times you've had trying to get through to us. If you haven't been able to get through yet, please email your request along with your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.

Posted 1 year ago

“NOt taking any call”

Helpful Report

Posted 1 year ago

Hi, we're sorry to hear you're having issues getting through to us. Would you be able to email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can investigate further? Kind Regards.

Posted 1 year ago

“Excellent website”

Helpful Report

Posted 1 year ago

“So easy to set yp the policy and included all I needed without and excess payment well done”

Helpful Report

Posted 1 year ago

“Very fast great communication”

Helpful Report

Posted 1 year ago

“All seems good so far with our van insurance.”

Helpful Report

Posted 1 year ago

“They were honest enough to refund what is due when i changed address. But it's always difficult to get attention so one need to be patient while on a long call”

Helpful Report

Posted 1 year ago

Hi Michael, we're sorry to hear that you had issues getting through to us with long wait times. I'm pleased to hear you managed to amend the address on your policy, however. Kind Regards.

Posted 1 year ago

“impressed by the quick and efficient service in setting up my car insurance”

Helpful Report

Posted 1 year ago

“very happy i like it”

Helpful Report

Posted 1 year ago

“Got a comprehensive car insurance Quote from Insure2drive for renewal my car insurance, the company is cheapest amount other insurance company with all necessary covers I needed. Reccommand!”

Helpful Report

Posted 1 year ago

“Easy to navigate the website and get the best quotes!”

Helpful Report

Posted 1 year ago

Insure 2 Drive is rated 4.6 based on 1,521 reviews