Insure 2 Drive Reviews

Name: Insure 2 Drive
Rating: 4.55

4.6 Rating 1,522 Reviews

91 %

of reviewers recommend Insure 2 Drive

Company Reviews

Metrics

Info

4.6

Based on 1,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the time you need to claim, ask questions, information etc...apparently they do not have enough workers to answer the calls as I spend more than 40min. hold on without the chance to speak with someone to help me. The use of email does not work for them either, more than three emails, and no replay.”

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Posted 7 years ago

“Straightforward, competitive and helpful”

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Posted 7 years ago

“moderate charge”

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Posted 7 years ago

“Super tare”

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Posted 7 years ago

“Fantastic site easy to use highly recommend”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Easy access”

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Posted 7 years ago

“Quick intuitive website. No hassle”

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Posted 7 years ago

“I'm very happy”

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Posted 7 years ago

“It was quick and user friendly..”

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Posted 7 years ago

“Good price and happy with policy easily explained and put named driver on policy”

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Posted 7 years ago

“Very happy with the online service and response time. Very happy with service”

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Posted 7 years ago

“Customer Service is a bit slow, T&C unclear (you can easily get charged for changing conditions in the policy) ... overall fits the purpose”

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Posted 7 years ago

“Its save and cheap”

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Posted 7 years ago

“Wouldn't recommend going with these. All seemed good but then when I had to change my address after 5 months they charged me a 25 pounds admin fee. Ok you should read the small print, but I have never come across that for an address change.”

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Posted 7 years ago

“absolute farce! total rip off merchants. rude staff. Avoid”

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Posted 7 years ago

“I would highly advise people to avoid this insurance company as the way it treats its customers,after taking £342. from my 79yr old mum to insure her car,customers support was at its highest of disrespect to her,tell her to post her license and proof of ncd,after having help from a friend who uploaded her photo license and ncd,this was still not good enough after a lot of arguing my mum said cancell the policy,only to be changed £45 cancellation fee,for absolutely nothing they have done.But still got to wait 3-5 days for money back...😡😡😡😡”

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Posted 7 years ago

“Yes they are cheap but once you pay your deposit the customer experience is stressful and incompetent. Emails and phone calls very 2 days asking for copies of this and proof of that. NCD yes i expected that, but then they claimed it didnt have my car reg number on it, they don't need the car reg number for a NCD. First time ever I've been asked to send pictures of our driving licences, then because they are picture/card ones they wanted our National Insurance numbers so they could log into the DVLA website as us to check convictions?!? Then a few days later another call to say we hadn't declared a spent driving conviction, our oversight as it was 4.5yrs ago and wanted to charge an addition £127 on top of the £340 policy as an admin fee!! After much shouting on the phone and being told we would lose all money paid to date if we cancel, they came bank and said it was a system error and the additional charge was only £27...where did the other £100 go? We have absolutely no confidence in this mob, but they now have our money so we are stuck. I can't wait for the year to be up, I will never go near them again. Cheap doesn't always mean good, lesson learned.”

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Posted 7 years ago

“Stay away. They insure you and then on the 13th day (you have 14 days to cancel) tell you that they are putting your insurance up because you never declared an accident which I 100% did and was not my fault anyway. I called back again after dealing with Todd the tit and I was only then told it was over the 14 days to cancel. They had me jumping through hoops trying to prove stuff for them just to cancel me anyway. AVOID”

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Posted 7 years ago

“WORST INSURER EVER. PURE RIP OF.”

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Posted 7 years ago

Insure 2 Drive is rated 4.6 based on 1,522 reviews