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iGO4 Reviews

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be wary if you ever need to cancel your policy with them...their charges are EXTORTIONATE. I for one will never use their services again. Absolute rip off!! You have been warned!!”

Helpful Report

Posted 4 years ago

Hi Barry, Thank you for your feedback. All of our fees are stipulated within our terms and conditions which you would have read and agreed to when you set up the policy. They can also be found on our website www.igo4.com. Many Thanks, Kathryn.

Posted 4 years ago

“Fantastic service the man that set it up was very helpful 🤩”

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Posted 4 years ago

Hi, Thanks for providing your feedback! We appreciate your review! Regards, Dylan

Posted 4 years ago

“Very good service & staff very helpful”

Helpful Report

Posted 4 years ago

Hi, Thanks for providing your feedback! We appreciate your review! Regards, Dylan

Posted 4 years ago

“Very good helpful good service”

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Posted 4 years ago

Hi, Thanks for providing your feedback! We appreciate your review! Regards, Dylan

Posted 4 years ago

“Fantastic service the man that set it up was very helpful 🤩”

Helpful Report

Posted 4 years ago

Hi, Thanks for providing your feedback! We appreciate your review! Regards, Dylan

Posted 4 years ago

“Fantastic service the man that set it up was very helpful 🤩”

Helpful Report

Posted 4 years ago

Hi, Thanks for providing your feedback! We appreciate your review! Regards, Dylan

Posted 4 years ago

“Great customer service, great price too quick and easy from comparison website to being insured in under 30mins.. No fuss and everything is easy with the website so making changes to your policy doesn't cost the earth, on the website provided its all free!!”

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Posted 4 years ago

Hi James, Thanks for taking the time to leave your review and share your experience. We are happy that you found everything was straight forward for you! Regards, Dylan

Posted 4 years ago

“It is easy and fast!!!”

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Posted 4 years ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn.

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Hi Alexandra, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 4 years ago

“Quick and easy to renew for a great price. Great service”

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Posted 4 years ago

Hi Jennifer, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with iGO4. Many Thanks, Kathryn.

Posted 4 years ago

“Easy to get a quote!”

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Posted 4 years ago

Hi, Thanks for your review and for giving us your feedback, if we could have done any better please let us know! Regards, Dylan

Posted 4 years ago

“Company making up any reason to cancell policy constantly after taking initial payment. No explanation for the reason. Customer service is located in Africa and have no access to any information, emails, decisions etc. Constant problems asking for more and more personal documents invading personal space threatening to cancell policy otherwise. Customer service extremely rude.”

Helpful Report

Posted 4 years ago

Hi Terry, We are sorry to hear this is how you feel and would be happy to look into your situation. You are required to validate your policy with documents from your previous insurer and/or your driving licence. If you would like us to look into us, email us and we can get back to you. Regards, Dylan

Posted 4 years ago

“Very easy to book via website everything you need is there”

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Posted 4 years ago

Hi Albana, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 4 years ago

“Good price”

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Posted 4 years ago

Hi Judekayan, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 4 years ago

“Simple, affordable and really easy to use”

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Posted 4 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 4 years ago

“I am very happy with the service and I am very happy to tell my friends about the service thank you”

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Posted 4 years ago

Hi Hussain, Thanks for giving us such a great rating and recommending us to your friends. We really do appreciate it! Many Thanks, Kathryn.

Posted 4 years ago

“Be aware, that if their website doesn't work, you will be debited for every attempt you make to buy car insurance, then wait forever to get your money back. Following 2 failed attempts, we booked immediately with Hastings Insurance and received documents within seconds. IGO4 then proceeded to email our documents several days after, when we already had a policy in place, which everyone knows you cannot insure your vehicle twice!! They also ignored our request for their SLA's, complaints procedure and acknowlegement of several formal complaints we made. Finally 6/7 weeks later, they acknowledged our most recent complaint and informed us it will take a further 8 weeks to resolve, although we had emailed evidence we had insurance cover with Hastings. Still fighting for our money back since 02 AUGUST 2020 ...... it's now 26 SEPT! If you're on a tight budget, don't risk losing your hard earned cash with this company.”

Helpful Report

Posted 4 years ago

Hi Mrs Kelly, Thank you for your feedback. I can see the matter is now with our Complaints Department. Please refer to their most recent correspondence as this will contain the resolution to the matters you have brought to our attention. Many Thanks, Kathryn.

Posted 4 years ago

“Gooooooood”

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Posted 4 years ago

Hi Charles! Thanks for your great review! we really appreciate it! Regards, Dylan

Posted 4 years ago

“Really helpful explained everything very clearly which personally brilliant for me as I have not had insurance for a while”

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Posted 4 years ago

Hi David, Thanks for your review! we appreciate you taking the time out to share your experience and welcome back to the world of insurance! Regards, Dylan

Posted 4 years ago

“Best team ever ! Very good staff , fast responding , and very good service!!!”

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Posted 4 years ago

Hi Gabriel, Thanks for your kind review! our staff will be thrilled to hear this! Regards, Dylan

Posted 4 years ago

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iGO4 is rated 4.1 based on 1,366 reviews