iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price”

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Posted 3 years ago

Hi, Thanks for your great review. We appreciate you taking the time to leave us feedback! Regards, Dylan

Posted 3 years ago

“Prompt service”

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Posted 3 years ago

Hi Craig, Thanks for your kind review, We appreciate you taking the time to leave us one. Kind regards, Dylan

Posted 3 years ago

“Very poor service at start. Won't post documents - diy from website only. Documents not very clear to say the least. no claims bonus seems worse than other policies I've had. Courtesy car not mentioned despite agreeing to it at the point of sale. Questions by email completely ignored. Only signed up yesterday; if things don't improve very quickly I'll be cancelling and I won't accept a charge if that becomes necessary.”

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Posted 3 years ago

Hi, We are sorry to hear that this is how you feel. We would be happy to look into everything for you and clear some of this up for you, if you email us we can do this for you. Kind regards, Dylan

Posted 3 years ago

“Great customer service will recommend to friends and family”

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Posted 3 years ago

Hi, Thanks for your kind words and we are thrilled you'll be recommending to your friends and family! Kind regards, Dylan

Posted 3 years ago

“Easy app to use and all bases covered”

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Posted 3 years ago

Hi Winston, Thanks for your review! We appreciate you taking the time to leave us feedback. Regards. Dylan

Posted 3 years ago

“Quick and easy to get immediate insurance”

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Posted 3 years ago

Hi Craig, Thanks for your great review! We appreciate your feedback and hope that this simplicity continues! Regards. Dylan

Posted 3 years ago

“Very reasonable price and easy to use online”

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Posted 3 years ago

Hi John, Thanks for your great review! We really appreciate you taking the time out to leave it. Kind regards. Dylan

Posted 3 years ago

“Been with iGO4 for home insurance for a couple of years and they have been good and are again the cheapest quote I can find on renewal. Only had to deal with them once when we first set up and there was confusion over an old claim. They said I hadn't told them about the second claim (as there was Buildings and content claims related to same burglary, but I had. They immediately rectified the error and removed the variation charge. I found them friendly and helpful so will be staying with them this year again.”

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Posted 3 years ago

Hi, what a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Kathryn.

Posted 3 years ago

“I DON,T HAVE A PRINTER SO COULD YOU SENT ME A COVERNOTE PLZ AS I NEED TO TAX THE CAR - THANK YOU”

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Posted 3 years ago

Hi Michael, Thank you for your review. You no longer need copies of your insurance for tax purposes as this is all checked electronically. If you would still like to a request a postal copy of your policy documents, please contact our customer service team on 01733 308 235. Please be aware, due to the current pandemic, our postal documents may be delayed. Thanks, Kathryn.

Posted 3 years ago

“moronic, never before have I encountered such incompetence in a company”

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Posted 3 years ago

Hi, We would love to know more about your specific situation and look into this for you. Please email us and we can do this for you. Kind regards. Dylan

Posted 3 years ago

“Brilliant on the phone very helpful”

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Posted 3 years ago

Hi Thomas, thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn.

Posted 3 years ago

“Very good rates, easy to get hold of if you need anything and friendly customer service.”

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Posted 3 years ago

Hi Christopher, we’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 3 years ago

“Very good rates, easy to get hold of if you need anything and friendly customer service.”

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Posted 3 years ago

Hi Christopher, we’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 3 years ago

“i did everything online was all straight forward”

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Posted 3 years ago

Hi Pauline, thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 3 years ago

“Very good communication”

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Posted 3 years ago

Hi, thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn.

Posted 3 years ago

“They are reliable honest and understanding and what problems you have they sort it”

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Posted 3 years ago

Hi, thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 3 years ago

“They are reliable honest and understanding and what problems you have they sort it”

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Posted 3 years ago

“Excellent helpful and cheapest insurance around”

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Posted 3 years ago

Hi Sam, thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with iGO4. Thanks, Kathryn.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi Emma, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you! Thanks, Kathryn.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi Emma, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you! Thanks, Kathryn.

Posted 3 years ago

iGO4 is rated 4.1 based on 1,366 reviews