iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,379 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with iGO4 for home insurance for a couple of years and they have been good and are again the cheapest quote I can find on renewal. Only had to deal with them once when we first set up and there was confusion over an old claim. They said I hadn't told them about the second claim (as there was Buildings and content claims related to same burglary, but I had. They immediately rectified the error and removed the variation charge. I found them friendly and helpful so will be staying with them this year again.”

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Posted 3 years ago

Hi, what a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Kathryn.

Posted 3 years ago

“I DON,T HAVE A PRINTER SO COULD YOU SENT ME A COVERNOTE PLZ AS I NEED TO TAX THE CAR - THANK YOU”

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Posted 3 years ago

Hi Michael, Thank you for your review. You no longer need copies of your insurance for tax purposes as this is all checked electronically. If you would still like to a request a postal copy of your policy documents, please contact our customer service team on 01733 308 235. Please be aware, due to the current pandemic, our postal documents may be delayed. Thanks, Kathryn.

Posted 3 years ago

“moronic, never before have I encountered such incompetence in a company”

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Posted 3 years ago

Hi, We would love to know more about your specific situation and look into this for you. Please email us and we can do this for you. Kind regards. Dylan

Posted 3 years ago

“Brilliant on the phone very helpful”

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Posted 3 years ago

Hi Thomas, thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn.

Posted 3 years ago

“Very good rates, easy to get hold of if you need anything and friendly customer service.”

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Posted 3 years ago

Hi Christopher, we’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 3 years ago

“Very good rates, easy to get hold of if you need anything and friendly customer service.”

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Posted 3 years ago

Hi Christopher, we’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 3 years ago

“i did everything online was all straight forward”

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Posted 3 years ago

Hi Pauline, thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 3 years ago

“Very good communication”

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Posted 3 years ago

Hi, thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn.

Posted 3 years ago

“They are reliable honest and understanding and what problems you have they sort it”

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Posted 3 years ago

Hi, thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 3 years ago

“They are reliable honest and understanding and what problems you have they sort it”

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Posted 3 years ago

“Excellent helpful and cheapest insurance around”

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Posted 3 years ago

Hi Sam, thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with iGO4. Thanks, Kathryn.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi Emma, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you! Thanks, Kathryn.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi Emma, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you! Thanks, Kathryn.

Posted 3 years ago

“Very helpful and friendly.”

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Posted 3 years ago

Hi, we’re so glad you’ve enjoyed your experience with iGO4 and feel we’ve provided a great product and service for you. Thanks for the feedback! Many Thanks, Kathryn.

Posted 3 years ago

“Quick and easy to use”

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Posted 3 years ago

Hi, Thanks for your kind review. We appreciate you taking the time to leave it. Kind regards, Dylan

Posted 3 years ago

“Very good quality service”

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Posted 3 years ago

Hi Adam, we’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many Thanks, Kathryn.

Posted 3 years ago

“Shocking company never use again”

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Posted 3 years ago

Hi, we’re sorry that you are unhappy about your experience with us. Our number one priority is the service we provide to our customers. If you would be happy to send us a private message with your details, we would like to rectify this with you. Thanks, Kathryn.

Posted 3 years ago

“Very straight forward, once deposit was paid and monthly instalments set up, paperwork was sent through quickly and was all completed in less than half hour. Brilliant.”

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Posted 3 years ago

Hi Michelle, Thanks for your kind review, We appreciate you taking the time to leave us a review and share your experience. Kind regards, Dylan

Posted 3 years ago

“great service quick effecient and know there stuff”

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Posted 3 years ago

Hi Michael, Thanks for your kind review, we appreciate the feedback and the time you take to leave it for us! Regards, Dylan

Posted 3 years ago

“Brilliant on the phone very helpful”

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Posted 3 years ago

Hi Thomas, Thanks for your kind review, our customer facing agents will be thrilled to hear this feedback! Regards, Dylan

Posted 3 years ago

iGO4 is rated 4.1 based on 1,379 reviews