iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Really super easy online, payed insured, sorted!”

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Posted 2 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many thanks, Adam

Posted 2 years ago

“Straightforward and really easy”

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Posted 2 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with iGO4 so far! Many thanks, Adam

Posted 2 years ago

“Excellent easy to use the application process. Very good rates”

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Posted 2 years ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam

Posted 2 years ago

“Great price very happy”

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Posted 2 years ago

Hi Keith, We’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many thanks, Adam

Posted 2 years ago

“Very smooth and easy to use website. Competative prices. Would recommend.”

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Posted 2 years ago

Hi, Thanks for giving us such a great rating and recommending us. We really do appreciate it. Many thanks, Adam

Posted 2 years ago

“Very professional”

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Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Very professional”

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Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Very good and easy to use”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Excellent service and good price with sort of cover provided. Was very easy to complete application.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Quickly simple. Without a pre-emptive question”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Makes it very easy to buy a policy”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“My car insurance policy was canceled a month in without any communication (except some emails in the spam folder), I only found out when a letter came through the door after the insurance had ended and was dated 10 days prior. The guy on the phone was incredibly unhelpful just telling me I'd have to pay the cancellation fee of £60.00 and repeating "we sent emails" and " we can't control the post". No apolgy, only pay-up or we can't help. The reason why they cancelled it? 'No image of my license', despite me already sending it to them in the original application.”

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Posted 2 years ago

Hello, We are sorry to hear you are unhappy with the service provided. We appreciate your feedback and we will take this on board. Whilst we cannot control what folder our emails end up in and how long the post takes to deliver letters, we do apologise for the stress caused. Many thanks, Holly

Posted 2 years ago

“The guys (lady Clare and the guy) I spoke with were very professional and helpfull”

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Posted 2 years ago

“Give me best price and everything online with in minutes”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Give me best price and everything online with in minutes”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Quick & easy to complete0”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Thorough but easy to navigate through.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Good mate keep been good”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Easy to get insurance, affordable prices”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“**UNCONTACTABLE** BROKER NOT INSURER. ABSOLUTELY ZERO CUSTOMER SERVICE. TAKE MONEY AND RUN. 2 payments of £99.70 when setting up a policy online. They said payments declined but took the money out of my bank! It said the policy wasnt completed and was unable to access the website. No emails or info at all other than payment declined. Tried on 6 occasions totalling over 7 hours on the phone.. NO ANSWER!!! No reply to emails either. 4 days later they email to say they have set up a policy "thank you for chosing IGO4" by this time I'd already paid for a policy with another insurer. Now a day later recieve an email saying they are terminating my policy! No mention of my money back or any reply at all. ***!!!DO NOT USE THIS COMPANY!!!*** Still no reply and I get asked to leave a review 🙃 no money back or apology just take almost £200 and have no way of getting in touch. Absolutely disgusting. BROKER NOT AN INSURER!!!! STAY CLEAR.”

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Posted 2 years ago

Hi Richard, We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response, we’d be happy to answer any queries you have. Thanks, Kathryn.

Posted 2 years ago

iGO4 is rated 4.1 based on 1,366 reviews