iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“brilisnt”

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Posted 6 years ago

Hi Florentin, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4. Cheers, Vicky

Posted 6 years ago

“Only continuing with this company till my next insurance is due, dreadful customer service, no call backs when promised and misinformation and mix ups”

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Posted 6 years ago

Hi Fiona, We are sorry to hear this. If you’d like to send us a private reply with your policy detail, we would be happy to assist with any queries you have. Thank you Vicky

Posted 6 years ago

“Very good, am so glad I got insurance with you guys”

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Posted 6 years ago

Hi Ruben, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4. Cheers, Vicky

Posted 6 years ago

“low cost premium”

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Posted 6 years ago

Hi Arthur, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“Staff made it easy and assisted with questions, very clear, concise and helpful.”

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Posted 6 years ago

Hi Andrew, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“iGO4 have deliberately coned me by saying that I've nor submitted photo evidence of the licences for named drivers, despite me having email confirmation. Terrible behaviour. Will not be using these again.”

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Posted 6 years ago

Hi Stuart, We are sorry to hear this. If you’d like to send us a private reply with your policy detail, we can look into this for you. Thank you Vicky

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi Richard, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“You added over £100 to my policy because you said I hadn't told you the truth about a previous non fault accident. You said the accident was my fault. You treated me as if I was a liar. I have now sent You a letter stating the previous accident was non fault...but I haven't had any response from you. I'm not happy about you charging me this extra fee for something I didn't do.”

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Posted 6 years ago

Hi Janet, We are sorry to hear this. If you’d like to send us a private reply with your policy detail, we can look into this for you. Thanks Vicky

Posted 6 years ago

“Best price quote, Easy to deal with.”

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Posted 6 years ago

Hi David, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“Good simple service.”

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Posted 6 years ago

Hi Christopher, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“I paid additional for key protection & RAC .......... received nothing. Tel & was told well we don't give you anything, we send out any info. So £50 you charged for that and I got nothing .................... how many do I need to contact you before you provide the service I paid for??”

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Posted 6 years ago

Hi David, We are sorry to hear this. I would like to confirm if you have purchased Optional extras you will have the cover in place. We do not send out documents for these as we do not arrange the cover ourselves, Your Breakdown will be with RAC and the key cover is provided by Motorplus Limited trading as Coplus, and is underwritten by UK General Insurance Limited on behalf of Great Lakes Insurance SE. If you go onto our website on the following Link: http://www.igo4.com/full-policy-wording/ You will be able to find the Policy words for all the optional extras. If you do need to use an optional extra that you have bought, if you call the provider of that cover and give them your Policy details they will be able to confirm your cover with them and help you. I hope this helps Thank you Vicky

Posted 6 years ago

“Great priced”

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Posted 6 years ago

Hi Lavern, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far and are happy with the price we have offered you. Cheers, Vicky

Posted 6 years ago

“Always let my pals no about igo4”

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Posted 6 years ago

Hi Suzanne, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 and are recommending us to your friends. Cheers, Vicky

Posted 6 years ago

“I like the fiction where I California into my account and change details Ie changing reg number for personal number and no fee applies”

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Posted 6 years ago

Hi James, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far and are finding your online portal useful. Cheers, Vicky

Posted 6 years ago

“Good price, easy to apply but have not claimed so cannot comment on service”

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Posted 6 years ago

Hi Andrew, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. If there is anything you feel we can do better for you, please let us know. Cheers Vicky

Posted 6 years ago

“Gret so far. No complaints.”

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Posted 6 years ago

Hi John, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers Vicky

Posted 6 years ago

“Happy with the service”

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Posted 6 years ago

Hi Brian, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. If there is anything you feel we can do better for you, please let us know. Cheers Vicky

Posted 6 years ago

“Nothing spectacular to report needed insurance come out the cheapest so I bought simple as that”

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Posted 6 years ago

Hi Baljinder, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. If there is anything you feel we can do better for you, please let us know. Cheers Vicky

Posted 6 years ago

“So far so good 😁”

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Posted 6 years ago

Hi Kash, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

“Effortless process thank you”

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Posted 6 years ago

Hi Christopher, Thanks for your feedback - glad to hear you’ve enjoyed your experience with IGO4 so far. Cheers, Vicky

Posted 6 years ago

iGO4 is rated 4.1 based on 1,366 reviews