iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good price excellent comms, would recommend”

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Posted 2 years ago

Dear Mark Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. We’re thrilled you’re happy with the service you have received. Kind regards Angela

Posted 2 years ago

“I found your insurance company then i looked the car insurance for our new car. Your company gave the best price of car insurance.”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 2 years ago

“Initial sign up was great, renewal experience, has been very different. I was told if I had seen a better price to go else where. Then the manager hung up my call, she didn’t want to give me broker contact details. The agent ( I won’t include names) and manager was so unhelpful and unbothered. I think they have forgotten ‘customer service’. My renewal had only dropped by £10 a month! I’m still waiting for a call about my renewal date and this was with complaints. Not seen service this bad ever.”

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Posted 2 years ago

Hi Adele, We’re sorry to hear this. If you’d like to send us a private reply with your policy details to reviews@igo4.com, we would be happy to assist with any queries you have. Many thanks, Adam

Posted 2 years ago

“Brilliant can't fault them would definitely recommend this company 110%”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 2 years ago

“Very competitive prices. Excellent customer service”

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Posted 2 years ago

Hi Debby, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Many thanks, Adam

Posted 2 years ago

“Put an honest review on here and igo4 reply with a message to email them. And guess what, that gets ignored. They are insuring a car that was scrapped a month ago and I can't cancel it. Pathetic”

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Posted 2 years ago

“ease of use on the website, good value for car insurance”

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Posted 2 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 2 years ago

“Very good 👍”

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Posted 2 years ago

Hi Islam, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

“Very good 👍 I”

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Posted 2 years ago

Hi Islam, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

“Very good 👍”

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Posted 2 years ago

Hi Islam, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

“Free to amend details online, but the website doesn't work. Use the chat bot and you get ignored”

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Posted 2 years ago

Hi, We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your details, we’ll be happy to answer any questions you have. Thanks, Kathryn.

Posted 2 years ago

“Very easy to use and understand. Haven't applied for car insurance for myself before and I was surprised how easy it was.”

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Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Very fast and friendly”

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Posted 2 years ago

Hi Gabriel, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 2 years ago

“Great deals, Easy to understand my policy. Quick, easy and straight forward no gimmicks.”

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Posted 2 years ago

Hi Teresa, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Many thanks, Adam

Posted 2 years ago

“I am pleased with my car insurance and I've got breakdown cover, best price I'm over 50.”

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Posted 2 years ago

Hi Paul, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 2 years ago

“They make it so easy no hard questions. Everything was completed very quickly with no hassle.”

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Posted 2 years ago