iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,381 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very poor company. They cancelled my insurance due to them cancelling my prior insurance fo no reason. I paid 3 lots of initial payment and now im getting charged 3 cancellation fees on top of that. So no insurance for nearly £400. Stay well clear of them. The operator i spoke to on the phone was no use at all, very sarcastic and no pleasant.”

Helpful Report

Posted 4 years ago

Hi, We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your details to, reviews@igo4.com and we can look into this for you. Thanks, Jamie

Posted 4 years ago

“Very happy with the service.”

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Posted 4 years ago

Hi Karen, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Thanks, jamie

Posted 4 years ago

“Very easy and quick”

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Posted 4 years ago

Hi Lisa, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, jamie

Posted 4 years ago

“Excellent on line service, found in compare the market . Com Really pleased with my daughters new car insurance policy. Thank you 👍🌈”

Helpful Report

Posted 4 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had a great experience online. Thanks, Jamie

Posted 4 years ago

“Easy,quick and hassle free would definitely recommend 👌”

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Posted 4 years ago

Hi Jeremy, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Jamie

Posted 4 years ago

“Very competitive prices”

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Posted 4 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Jamie

Posted 4 years ago

“Asking for a star rating at beginning Just on setting up the an account is wrong, it’s all about how you deal with the later issue ie an accident, as this is where all insurance companies fail to complete successfully in favour of their own customer when its not their fault. Especially when brokers hold their hand up and say not our problem call you insurer.”

Helpful Report

Posted 4 years ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Thanks, Jamie

Posted 4 years ago

“Very good, easy to understand and communicate with”

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Posted 4 years ago

Hi Ashley, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, jamie

Posted 4 years ago

“Great easy to use”

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Posted 4 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Jamie

Posted 4 years ago

“Excellent service easy to answer questions straight forward not like some sites who quote a price and when follow link price is increased”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with iGO4. Thanks, Jamie

Posted 4 years ago

“My insurance only started today so my review is related only to the online process of purchasing, which was excellent. Hopefully I never have to claim but if I do the claim process will be just as excellent and user friendly.”

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Posted 4 years ago

Hi Simon, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, jamie

Posted 4 years ago

“Excellent and friendly customer service”

Helpful Report

Posted 4 years ago

Hi Scott, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Thanks, Jamie

Posted 4 years ago

“Fast and smooth”

Helpful Report

Posted 4 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Jamie

Posted 4 years ago

“A little trouble signing up online, one call to an agent, payment taken, insurance sorted, fast, polite, excellent service”

Helpful Report

Posted 4 years ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Jamie

Posted 4 years ago

“Quick and efficient was so easy and straight forward”

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Posted 4 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Jamie

Posted 4 years ago

“Very quick and easy process and value for money”

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Posted 4 years ago

Hi Simon, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, jamie

Posted 4 years ago

“Was easy to get my insurance through igo.at a good price.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback, we really appreciate it. Thanks, Jamie

Posted 4 years ago

“Not the easiest to deal with on the phone but maybe that was due to the pandemic we are currently in. Very good insurance prices”

Helpful Report

Posted 4 years ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Thanks, JAMIE

Posted 4 years ago

“No good this company they don't even register on the national database your cars insurance which the police use I've contacted the company 7 times still nothing uploaded to the national database would not recommend this insurance company at all”

Helpful Report

Posted 4 years ago

Hi, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your details to, reviews@igo4.com, we’ll investigate this further. Thanks, Jamie

Posted 4 years ago

“Grate price and easy to set up”

Helpful Report

Posted 4 years ago

Hi Jason, Thank you for the great feedback, we do really appreciate it. Thanks, Jamie

Posted 4 years ago

iGO4 is rated 4.1 based on 1,381 reviews