iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,381 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service once I’d got through as problems with phone line and good price”

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Posted 4 years ago

Hi Elaine, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Kind regards, Dylan

Posted 4 years ago

“Very good a very nice people to talk to and also cheaper than many”

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Posted 4 years ago

Hi Kevin, We’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Regards, Dylan

Posted 4 years ago

“Good service”

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Posted 4 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Regards, Dylan

Posted 4 years ago

“Help full staff on end of phone line would highly recommend”

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Posted 4 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Regards, Dylan

Posted 4 years ago

“A great company , made it a easy and painless, highly recommend”

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Posted 4 years ago

Hi Joanne, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards, Dylan

Posted 4 years ago

“Always helpful both by email and phone calls”

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Posted 4 years ago

Hi P Mchughl, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Kind Regards, Dylan

Posted 4 years ago

“Very good so far, very efficient and polite the lady I spoke to”

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Posted 4 years ago

Hi Yonas, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Regards, Dylan

Posted 4 years ago

“Great customer service, was leaving as I found a cheaper quote. Ended my insurance, waived the cancellation and got me a new price. This company wants to keep their customers and ensure they are happy. 5 stars from me”

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Posted 4 years ago

Hi Alex, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn

Posted 4 years ago

“Very quick and a good price great thanks”

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Posted 4 years ago

Hi Peter, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 4 years ago

“All was good apart from when they asked for proof on NCB they wouldnt accept mine even though it stated it was ok to use”

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Posted 4 years ago

Hi Jay, Thanks for the kind review, we take our customer service seriously and will take all feedback on board. Thanks, Kathryn.

Posted 4 years ago

“As everything is on line. 8 haven't had any problems.”

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Posted 4 years ago

Hi Louise, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 4 years ago

“I found it easy to apply for car insurance only problem was I kept receiving email I haven’t sent prove off my no claims discount I couldn’t do this until I receive it from my previous insurance company but eventually got it and send to you overall good value from Igo4 so very pleased”

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Posted 4 years ago

Hi Mr Oram, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. If you feel we can improve on anything please let us know! Thanks, Kathryn.

Posted 4 years ago

“The best one”

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Posted 4 years ago

Hi Besmir, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 4 years ago

“Unable to set up portal”

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Posted 4 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your policy details to reviews@igo4.com, we can look into this for you. Thank you, Dylan

Posted 4 years ago

“First time dealing with a car insurance provider. Was very easy to sort out my insurance. Made getting my first car a pleasant experience. I would highly recommend Igor to friends and family.”

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Posted 4 years ago

Hi Del, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards, Dylan

Posted 4 years ago

“For me iGO4 was a cheap insurance without much hustle. All until the insurance expired and instead of 3-400 pounds offer they gave me 1200 pounds offer with 10years ncd and no claim. Wrote to customer service and complaint service only to receive an email saying sorry you left whilst I was looking to insure my car for the next year. Scammers I say! I would not recommend to anyone so beware of the quiet sheep...”

Helpful Report

Posted 4 years ago

Hi, We do apologise that you’re disappointed with the experience you have had with us and would happily discuss any aspects of this experience further with yourself. When it comes to renewal, we get offers from our entire panel of insurers that we work with for your next policy year based on your details and risk factors. It could well be the case where the insurer that you were with has not come back to us with an offer for your renewal and we then have to seek from the next cheapest insurer to offer yourself. We accept that sometimes this can be more expensive than your previous policy year but we unfortunately have no control over the prices that the insurers set for your information. I hope this has answered some of your questions and would be happy to answer any further ones you may have. Kind Regards, Dylan

Posted 4 years ago

“For me iGO4 had the best deal, really easy to join hassle free. I'll be recommending anyone to iGO4 for sure.”

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Posted 4 years ago

Hi Daniel, We’re so glad you’ve enjoyed the experience you have had with Igo4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 4 years ago

“Well the process of joint was easy, only been insured for a month but so far soo good”

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Posted 4 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with iGO4 so far! Regards, Dylan

Posted 4 years ago

“Only joined yesterday, nice and easy. As always took some time but all well in the end. Price-wise very competitive”

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Posted 4 years ago

Hi Brian, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Regards, Dylan

Posted 4 years ago

“Was good quick no problems was happy and comfortable with it”

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Posted 4 years ago

Hi Jamil, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with iGO4 so far. If there is anything you feel we can do better for you, please let us know. Kind Regards, Dylan

Posted 4 years ago

iGO4 is rated 4.1 based on 1,381 reviews