iGO4 Reviews

Name: iGO4
Rating: 4.06

4.1 Rating 1,378 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried a few comparison sites and iGO4 were the best price they did lack one option but that was added on when I got to iGO4 site and the insurance was still the best priced. I can't as yet comment on the claims process and hope that I never have to.”

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Posted 2 years ago

Hi Hamid, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 2 years ago

“Simple and user friendly online application. Very competitive quote which was hard to beat. Cannot be more pleased.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Simple and user friendly online application. Very competitive quote which was hard to beat. Cannot be more pleased.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Very good so far”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Excellent service, bought my car from a dealer and insured it before leaving their forecourt. Online seamless service with a price to match my budget.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Very straightforward & comprehensive.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Exlant sarvice very good”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Quick , efficient service .”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“I’ve tried contacting company now for 2 days on phone but no luck with being answered Sent several Facebook messages replied once asking why I wanted to cancel and then never replied. Very dissatisfied Even if they had a cancel page on website which they don’t. What happens if you have a accident and need assistance Don’t think you will get it.”

Helpful Report

Posted 2 years ago

Hello Darren, We apologise for the delays and we are sorry for any stress and frustration caused. Please could you send us your information so we can take a look into this for you? Many thanks, Holly

Posted 2 years ago

“I have been trying to contact iGO4 for over a week now, I have been waiting for someone to answer the phone for over 7 hours in total, I have tried sending numerous messages and emails, which haven't even been acknowledged.”

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Posted 2 years ago

Hello Darryl, We are sorry to hear this and we appreciate your feedback. Please could you email us your information and query so we can take a look into this for you? Many thanks, Holly

Posted 2 years ago

“I won’t have even given 1 star but it wouldn’t let you leave a review I have been trying to cancel my policy for a week now I need my no claims discount to give my new insurance company I have been on the phone for at least 3 hours every day for the last week this needs to be sorted now your company is an absolute waste of time.”

Helpful Report

Posted 2 years ago

Hello Jason, We are sorry to hear you are unhappy with the service received and we appreciate your feedback. If you have still not been able to contact us, please send us an email so we can take a look into this for you. Many thanks, Holly

Posted 2 years ago

“Terrible costumer service, I received an email out of the blue saying they were cancelling my insurance policy. I have been trying for 4 days to get through to them but sit on hold for over an hour, tried the online chat on the website with no response, I have even tried twitter and still no response. Very frustrating and poor service.”

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Posted 2 years ago

Hi, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Many Thanks, Kathryn.

Posted 2 years ago

“so easy.. and a fantastic price would recommend them to anyone!!!!”

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Posted 2 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many thanks, Adam

Posted 2 years ago

“Was very straight forward and great quote and the extras offered were very good in a package Thankyou”

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Posted 2 years ago

Hi Ross, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Very professional and reliable”

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Posted 2 years ago

Hi Flori, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

“Very easy and effective”

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Posted 2 years ago

Hi James, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Quick service”

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Posted 2 years ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn.

Posted 2 years ago

“Please stay away from this company I tried to change my policy after making 4 phone calls all lasting over 25 minutes each someone answered who I could not understand I could here children in the background when I told her I could not understand her she put the phone down I also went to the live chat with no luck I needed my new car covered so I cancelled my direct debit and went with another company”

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Posted 2 years ago

Hello Thomas, We are sorry to hear you are unhappy with the service provided. We would like to take a closer look into this, if you could email us your information that would be great. Sincere apologies and thanks, Holly

Posted 2 years ago

“Very fast quote and best price”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Very efficient and upfront”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

iGO4 is rated 4.1 based on 1,378 reviews