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iGO4 Reviews

4.1 Rating 1,378 Reviews
77 %
of reviewers recommend iGO4
4.1
Based on 1,378 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very good and easy to use
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Excellent service and good price with sort of cover provided. Was very easy to complete application.
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Quickly simple. Without a pre-emptive question
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Makes it very easy to buy a policy
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
My car insurance policy was canceled a month in without any communication (except some emails in the spam folder), I only found out when a letter came through the door after the insurance had ended and was dated 10 days prior. The guy on the phone was incredibly unhelpful just telling me I'd have to pay the cancellation fee of £60.00 and repeating "we sent emails" and " we can't control the post". No apolgy, only pay-up or we can't help. The reason why they cancelled it? 'No image of my license', despite me already sending it to them in the original application.
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Posted 2 years ago
Hello, We are sorry to hear you are unhappy with the service provided. We appreciate your feedback and we will take this on board. Whilst we cannot control what folder our emails end up in and how long the post takes to deliver letters, we do apologise for the stress caused. Many thanks, Holly
Posted 2 years ago
The guys (lady Clare and the guy) I spoke with were very professional and helpfull
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Posted 2 years ago
Give me best price and everything online with in minutes
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Give me best price and everything online with in minutes
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Quick & easy to complete0
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Thorough but easy to navigate through.
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Good mate keep been good
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
Easy to get insurance, affordable prices
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Posted 2 years ago
Hello, Thank you for your review. Many thanks, Holly
Posted 2 years ago
**UNCONTACTABLE** BROKER NOT INSURER. ABSOLUTELY ZERO CUSTOMER SERVICE. TAKE MONEY AND RUN. 2 payments of £99.70 when setting up a policy online. They said payments declined but took the money out of my bank! It said the policy wasnt completed and was unable to access the website. No emails or info at all other than payment declined. Tried on 6 occasions totalling over 7 hours on the phone.. NO ANSWER!!! No reply to emails either. 4 days later they email to say they have set up a policy "thank you for chosing IGO4" by this time I'd already paid for a policy with another insurer. Now a day later recieve an email saying they are terminating my policy! No mention of my money back or any reply at all. ***!!!DO NOT USE THIS COMPANY!!!*** Still no reply and I get asked to leave a review 🙃 no money back or apology just take almost £200 and have no way of getting in touch. Absolutely disgusting. BROKER NOT AN INSURER!!!! STAY CLEAR.
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Posted 2 years ago
Hi Richard, We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response, we’d be happy to answer any queries you have. Thanks, Kathryn.
Posted 2 years ago
Easy and simple to complete online
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Posted 2 years ago
Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.
Posted 2 years ago
So far have been great
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Posted 2 years ago
Hi Debs, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks, Adam
Posted 2 years ago
So far have been great
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Posted 2 years ago
Hi Debs, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam
Posted 2 years ago
Fast ,efficient and great value for money
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Posted 2 years ago
Hi Sue, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn.
Posted 2 years ago
Very pleased with quote and ease of taking out policy would recommend to anyone
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Posted 2 years ago
Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.
Posted 2 years ago
Quick easy to set up and great online help
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Posted 2 years ago
Hi Debi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.
Posted 2 years ago
Prompt service
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Posted 2 years ago
Thanks for taking time to send us your review. If you do have anything you think we can improve on, please let us know. Many Thanks, Sarah.
Posted 2 years ago
iGO4 is rated 4.1 based on 1,378 reviews