iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,366 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service clear concise instructions.Thsnk you!”

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Posted 3 months ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam

Posted 3 months ago

“Great service really quick”

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Posted 3 months ago

Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Regards, Holly

Posted 3 months ago

“good prices and good service easy to navigate website”

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Posted 3 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Kathryn

Posted 3 months ago

“The lady I converse with was very friendly and knowledgeable answered all my questions promptly,very satisfying.”

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Posted 3 months ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us! Many Thanks, Kathryn

Posted 3 months ago

“Lady was very professional and made sure I understood everything if not she would tell me everything”

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Posted 3 months ago

Hi Kevin, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 3 months ago

“Lady was very professional and made sure I understood everything if not she would tell me everything”

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Posted 3 months ago

Hi Kevin, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 3 months ago

“They seem to have a good format for meeting Clients requirements Not sure, though if I like the lack of contact to resolve any issues”

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Posted 3 months ago

Hi, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with iGO4 so far. If there is anything you feel we can do better for you, please let us know! Many Thanks, Kathryn

Posted 3 months ago

“Great service so far. I took out my policy online. Clear and concise detailed website. Great price too, which made me really happy.”

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Posted 3 months ago

Thank you for choosing iGO4 and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Regards, Holly

Posted 3 months ago

“Scam company - do your research before purchasing insurance with this company - even after signing an agreement they may change the prices and then try to add on everything possible if you decide to change your mind. In my case after making a mistake on my application my initial quote was doubled. I immediately cancelled and now apparently being charged for £60 non refundable set up fee, £35 reduced rate cancellation fee within the cooling off period, £6 insurance and tax and an extra £25 added on for amendment fees, none of which I agreed to or requested. So we have an outstanding total of £125 for insurance I didn't want or need. Judging by other reviews I'm not the only one and this is what is deemed as acceptable practice by IGO4. My advice would be to avoid avoid avoid and not be tempted by initial low quotes as I dread to think what they would actually come up with if you needed to make a claim.”

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Posted 3 months ago

Hi, Thank you for taking the time to leave a review. Our cancellation fees are stipulated in our terms and conditions which you would have read and agreed to when you set up the policy and a link to these terms is included in all email correspondence we issue to our customers. Many thanks, Adam

Posted 3 months ago

“I was very pleased with Mark he was very clear in explaining and understanding also very polite and good to talk to”

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Posted 3 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 months ago

“Easy to use and get a decent quote at great affordable prices”

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Posted 3 months ago

Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Regards, Holly

Posted 3 months ago

“In short its a good company to have your car insurance. An easy to go and user friendly website”

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Posted 4 months ago

Hi Azhar, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn

Posted 4 months ago

“Only just gone with this insurance company but first impressions are good. Fair price and good customer service”

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Posted 4 months ago

Hi Mr Macca, Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn

Posted 4 months ago

“Only just gone with this insurance company but first impressions are good. Fair price and good customer service”

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Posted 4 months ago

Hi, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with igo4 so far. If there is anything you feel we can do better for you, please let us know. Kind regards, Sarah

Posted 4 months ago

“Reasonable premium and staff are helpful”

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Posted 4 months ago

Hi, We’re so glad you’ve enjoyed your experience with igo4 and feel we’ve provided a great product and service for you. Thanks for the feedback! Kind regards, Sarah

Posted 4 months ago

“Very cheap car insurance in this instance love it”

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Posted 4 months ago

Hi Nadeem, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Sarah

Posted 4 months ago

“Great customer service and great price.”

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Posted 4 months ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many thanks, Sarah

Posted 4 months ago

“terrible company ,not responsive and unable to resolve problems”

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Posted 4 months ago

Hi Andy, We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your policy number, full address and date of birth to reviews@iGO4.com, we can investigate further. Many thanks, Lauren

Posted 4 months ago

“A young lady called Patricia helped me over the phone with my car insurance, She was so very helpful, explained everything to me making sure I had understood fully, I would definitely recommend this company to my friends and family.”

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Posted 4 months ago

Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Holly

Posted 4 months ago

“Very good communication from insurers and website was easy to use”

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Posted 5 months ago

Hi Paul, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. Kind regards, Angela

Posted 5 months ago

iGO4 is rated 4.1 based on 1,366 reviews