iGO4 Reviews

Name: iGO4
Rating: 4.06

4.1 Rating 1,374 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose iGO4 for their electric car focused insurance - I like the fact it is more bespoke, even covering charging cable trips. I had a few questions after applying online and was able to speak to a human without any fuss. A breath of fresh air.”

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Posted 3 months ago

Hi Geoff, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Kind regards, Angela

Posted 3 months ago

“Searched the usual comparison sites. iG04 stood out as the best value covering my criteria. Once decided a simple easy to follow application and payment. Have already recommended iG04 to family”

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Posted 3 months ago

Hi Graham Thanks for giving us such a great rating and recommending us to your family. We really do appreciate it. Kind regards, Angela

Posted 3 months ago

“Very easy and simple to use, and competitive price.”

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Posted 3 months ago

HI, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Sarah

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Hi Sarah, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many thanks, Lauren

Posted 3 months ago

“Hard to use the website, however the advisor on the phone wasn’t brilliant very un user friendly”

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Posted 3 months ago

Hi Gavin, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 months ago

“From start to completion most helpful.”

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Posted 3 months ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many thanks, Lauren

Posted 3 months ago

“So far so good. Price really good and good communication”

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Posted 3 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 months ago

“So far so good. Price really good and good communication”

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Posted 3 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 months ago

“I FOUND IT VERY EASY TO INSURE MYCAR AND I SPOKE TO AN ADVISER AND HE WAS VERY HELPFUL”

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Posted 3 months ago

Hi, Thank you for choosing iGO4 and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Many Thanks, Kathryn

Posted 3 months ago

“Well it's early days. However, what made me choose iGO4 is their highly competitive rates, which also included a lot of cover on the initial package quotation... eg Lost keys, vandalism etc. The flip side was I felt a lot of questions and reiteration of subject matters before getting to e sign the quote... Still, a small price to pay for a very reasonable quote...”

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Posted 3 months ago

We appreciate your review. Thanks for the feedback, and we will make the relevant teams aware. If there is anything else we can help with, please let us know. Regards, Holly

Posted 3 months ago

“Great service clear concise instructions.Thsnk you!”

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Posted 4 months ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam

Posted 4 months ago

“Great service really quick”

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Posted 4 months ago

Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Regards, Holly

Posted 4 months ago

“good prices and good service easy to navigate website”

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Posted 4 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Kathryn

Posted 4 months ago

“The lady I converse with was very friendly and knowledgeable answered all my questions promptly,very satisfying.”

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Posted 4 months ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us! Many Thanks, Kathryn

Posted 4 months ago

“Lady was very professional and made sure I understood everything if not she would tell me everything”

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Posted 4 months ago

Hi Kevin, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 4 months ago

“Lady was very professional and made sure I understood everything if not she would tell me everything”

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Posted 4 months ago

Hi Kevin, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 4 months ago

“They seem to have a good format for meeting Clients requirements Not sure, though if I like the lack of contact to resolve any issues”

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Posted 4 months ago

Hi, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with iGO4 so far. If there is anything you feel we can do better for you, please let us know! Many Thanks, Kathryn

Posted 4 months ago

“Great service so far. I took out my policy online. Clear and concise detailed website. Great price too, which made me really happy.”

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Posted 4 months ago

Thank you for choosing iGO4 and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Regards, Holly

Posted 4 months ago

“Scam company - do your research before purchasing insurance with this company - even after signing an agreement they may change the prices and then try to add on everything possible if you decide to change your mind. In my case after making a mistake on my application my initial quote was doubled. I immediately cancelled and now apparently being charged for £60 non refundable set up fee, £35 reduced rate cancellation fee within the cooling off period, £6 insurance and tax and an extra £25 added on for amendment fees, none of which I agreed to or requested. So we have an outstanding total of £125 for insurance I didn't want or need. Judging by other reviews I'm not the only one and this is what is deemed as acceptable practice by IGO4. My advice would be to avoid avoid avoid and not be tempted by initial low quotes as I dread to think what they would actually come up with if you needed to make a claim.”

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Posted 4 months ago

Hi, Thank you for taking the time to leave a review. Our cancellation fees are stipulated in our terms and conditions which you would have read and agreed to when you set up the policy and a link to these terms is included in all email correspondence we issue to our customers. Many thanks, Adam

Posted 4 months ago

“I was very pleased with Mark he was very clear in explaining and understanding also very polite and good to talk to”

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Posted 4 months ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 4 months ago

iGO4 is rated 4.1 based on 1,374 reviews