iGO4 Reviews

Name: iGO4
Rating: 4.05

4.1 Rating 1,383 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service just on the phone a while but to be accepted in current cercamstances”

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Posted 3 years ago

Hi David Thank you for your feedback, we really appreciate it and we will take it onboard too. Many thanks, Holly

Posted 3 years ago

“Quick and efficient.”

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Posted 3 years ago

Hi Rita Thank you for your review, we are glad to hear it! Many thanks, Holly

Posted 3 years ago

“Simple, straightforward and above all, good value for money, especially in the current, restricted times.”

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Posted 3 years ago

Hi, thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 3 years ago

“Simple, straightforward and above all, good value for money, especially in the current, restricted times.”

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Posted 3 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many thanks, Adam

Posted 3 years ago

“Simple, straightforward and above all, good value for money, especially in the current, restricted times.”

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Posted 3 years ago

Hi, We’re so glad you’ve enjoyed the experience you have had with IGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many thanks, Adam

Posted 3 years ago

“Easy to take the competitive quotation offered and good communication”

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Posted 3 years ago

Hello Sue, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with iGO4 so far! Many Thanks, Lauren

Posted 3 years ago

“Cancelled insurance after not replying to my emails. Wanted a photograph of my driving license that is having its address changed - NOT TOLD THIS BEFORE SIGNING UP. Customer service was DISGUSTINGLY RUDE and couldn’t even access documents. Couldn’t state where it legally said this.”

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Posted 3 years ago

“I'm now entering my second year finding insurance through them, and cant fault them at all”

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Posted 3 years ago

Hi Lorraine Thank you for your review. We are glad you are pleased with your policy and we thank you for renewing with us! Many thanks, Holly

Posted 3 years ago

“Easy to set up and deal with”

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Posted 3 years ago

Hi James, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Many Thanks, Kathryn.

Posted 3 years ago

“Very helpful over the phone.”

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Posted 3 years ago

Hi James, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many Thanks, Kathryn.

Posted 3 years ago

“Very quick and easy to complete.”

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Posted 3 years ago

Hi Brian Thank you for your review. We really appreciate it. Many thanks, Holly

Posted 3 years ago

“Had a great price thank you”

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Posted 3 years ago

Hi Edward, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 3 years ago

“Excellent customer service experienced.”

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Posted 3 years ago

Hi Olajumoke, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Many Thanks, Kathryn.

Posted 3 years ago

“Sets like a filling. Brilliant if you had a hole in your tooth an can't get an appointment”

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Posted 3 years ago

Morning, Is this a review for us at iGO4 Insurance? Many thanks, Holly

Posted 3 years ago

“Very easy”

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Posted 3 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service! Many Thanks, Kathryn.

Posted 3 years ago

“very friendly staff and premium very cheap from other ins quotes”

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Posted 3 years ago

Hi Roland Thank you for your review, we are happy to hear your thoughts on our customer service agents and we are pleased to know you are happy with the service provided. Many thanks, Holly

Posted 3 years ago

“Brilliant and straight forward”

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Posted 3 years ago

Hi Teresa Thank you for your review, we are glad to hear you are happy with the service provided! Many thanks, Holly

Posted 3 years ago

“Quick and easy to set up.”

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Posted 3 years ago

Hi, We’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many Thanks, Kathryn.

Posted 3 years ago

“Wont take payments other than over the phone and they declined 20x !! Most different accounts different banks different card holders?? How on earth is this happening. Something cant be right.”

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Posted 3 years ago

Hi Steff We are sorry to hear you are unhappy. We are not sure what you are referring to. We accept payment over the phone and on our website. In some cases, a payment may not be successful and this will be because of insufficient funds or, because the bank has prevented the payment coming through as a fraud prevention measure. Many thanks, Holly

Posted 3 years ago

“Shocking service. Took a double payment off me and have not returned it. I called them twice and got a bag of excuses on both occasions after being put on hold for 30 mins. It's now been 2 weeks and still no refund. Avoid this company if you can they are absolutely terrible I will be switching as soon as I get my money back (if).”

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Posted 3 years ago

Hi James We are sincerely sorry about this. We would like to investigate this further for you. Please you could send us your information privately? Many thanks, Holly

Posted 3 years ago

iGO4 is rated 4.1 based on 1,383 reviews