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Homeprotect Reviews

4.4 Rating 2,832 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,832 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Although I didn't have any dealings direct with human customer service the process was easy to complete. Value for money is tremendous and beat my renewal quote by 60%. Couldn't afford not to accept Homeprotects offer
Helpful Report
Posted 7 hours ago
Just switched to Homeprotect and saved £100s on my buildings and contents insurance. Our needs were quite complicated as we have a lodger in an outbuilding and my wife works from home designing wedding dresses with clients coming into our home, plus some specified valuables. Homeprotect were very easy and helpful to deal with in giving us a quote and making changes to suit our needs. I am very happy. Fingers crossed, we won't ever need to make a claim!
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Posted 2 days ago
Had a wonderful surprise with a renewal that was cheaper than last year.
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Posted 2 days ago
Thank you for your 5 star review, Adam. The Homeprotect Team.
Posted 2 days ago
Great service, honest conversation with professional people
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Posted 3 days ago
Your 5-star feedback made our day, Rich! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Great price great cover easy to renew Thanks
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Posted 4 days ago
That's what we like to hear, Simon! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
Very competitive and reasonable set up and price
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Posted 4 days ago
That's what we like to hear, Kenneth! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
I am a new customer to Home Protect and found setting the policy very straight-forward forward. All the staff I dealt with were very helpful and courteous. I have no doubts that they will provide a similar experience if and when I need their assistance.
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Posted 5 days ago
Your 5-star feedback made our day, Frederick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
My queries were handled with polite , professional and knowledgeable responses. Answers clear, concise and constructive. Appeared to listen carefully to my questions, rather than giving prepared replies. Thanks and well done.
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Posted 5 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
I spoke to customer services regarding the large increase in my renewal premium and was very impressed with the sympathetic and understanding way this was explained to me. Because of this I decided to renew my policy.
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Posted 5 days ago
Thank you so much for your amazing review, Alan! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 days ago
Easy to set up a new policy online
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Posted 1 week ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 week ago
I’m very happy with my HomeProtect Buildings and Contents Insurance. They give a good service, remind you a few weeks before renewal and don’t pressurise you. The policy covers the things you want covered. My Insurance this year was cheaper than last year. So even more happier!
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Posted 1 week ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 week ago
Quote and registration for contents insurance was nice and easy. No need to speak to customer services yet so can’t comment on that yet but alls good so far.
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Posted 1 week ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
The most competitive quote after shopping around and with increased cover over my previous policy
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Posted 1 week ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 week ago
Great friendly, professional and efficient staff. I will be recommending this company to my firends and family for definite. I wish them all the success in the future. Thank you.
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Posted 1 week ago
Your 5-star feedback made our day, Jamie! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
Excellent service on line easy to follow and a very competitive price.
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Posted 1 week ago
That's what we like to hear, Ray! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 week ago
Easy to deal with, straight forward communications, all good so far
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Posted 1 week ago
That's what we like to hear, Sally! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 week ago
Easy to get a quote and at a good value price.Adding valuable items was simple. Cover provided is sensible and easy to understand.
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Posted 1 week ago
Thank you for the positive feedback, Jaybee! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
I had to change something on my new Home/Contents Policy details recently and got through very quickly and talked to a very helpful person, who sorted this for me and sent me the amended documents. Very impressed with the whole process which was very quick and efficient. I would recommend this company.
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Posted 2 weeks ago
Your 5-star feedback made our day, Julie! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Mi thought the process would be more complicated than it was. Questions easy to navigate and all our requirements were easy to locate. Happy with the service
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Posted 2 weeks ago
That's what we like to hear, Son! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
It was easy and I am very happy with price and my requirements.
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Posted 2 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Homeprotect is rated 4.4 based on 2,832 reviews