Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,762 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“straightfoward - haven't tried a claim, but setting up the policy was clear and easy.”

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Posted 3 years ago

Fingers crossed you never have to make a claim Claire! Welcome to HomeProtect, delighted the process was easy for you. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy no fuss.”

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Posted 3 years ago

Great to read Jackie! We do pride ourselves on offering a swift easy service. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“I needed home insurance for my B&B. Home Protect were easy to deal with and offered what I needed at a great price.”

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Posted 3 years ago

We pride ourselves on offering great cover for non standard properties Claire! Pleased we could help you. Thank you for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“It was easy and straight forward to set up my home insurance, and the price was exactly what I was looking for.”

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Posted 3 years ago

That's what we like to hear Tayla! Welcome to HomeProtect! Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“Mum having had to go into care we needed insurance for an empty property whilst it was sold. I was very surprised at the offer, way cheaper than all search engines. No pressure, Was given time to speak to other member of family. Then we proceeded. All very helpful, understanding & professional.”

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Posted 3 years ago

Delighted to see we could help you and at a cheaper price than others too. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“renewed policy without informing me and can't contact. double price of competitors as well. Avoid”

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Posted 3 years ago

Sorry to read of your disappointment, Id like to try and put this right. Please can you send your policy details to resolve@homeprotect.co.uk Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Always feel that these people are way to deal with, and avoid price hikes.”

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Posted 3 years ago

We do always aim to find the best deal for our customers and its great to see we managed to do that for you. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Quick, easy application with very competitive prices, no brainer.”

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Posted 3 years ago

No brainer indeed Saul! Welcome to HomeProtect! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“My application for a new household policy, with grade 2 listing and holiday letting included, was dealt with efficiently. The cover and price were also competitive. Thank you, much appreciated.”

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Posted 3 years ago

That's what we like to hear Adrian! Were always aiming to help customers in the most difficult of situations. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Good value easy to pay also very detailed policy.”

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Posted 3 years ago

Delighted your are pleased with your policy Balal! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Straightforward process and automatic renewal which I found helpful”

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Posted 3 years ago

We always try to remove the stress of insurance from our customers. Welcome back for another year. Thank you for your great review Louise. Angela at The HomeProtect Team.

Posted 3 years ago

“I spoke to a lady who was friendly pleasant and informative. Service was quick and efficient.”

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Posted 3 years ago

That's what we like to hear Margaret! Pleased we could help. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy website, competitive price.”

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Posted 3 years ago

Great to read your experience was easy on our website. We always try to offer the best price for you. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“No problem at all - very friendly, efficient staff! Thank you!😁”

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Posted 3 years ago

Were always happy to help Pat! Thrilled to see you had a smooth experience with us. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“No problems - no special comments to make.”

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Posted 3 years ago

Thank you for your positive review Charles. Have a great day! Angela at The HomeProtect Team.

Posted 3 years ago

“HP are easy to contact and will call you back if there is a queue. They are able to look at aspects of insurance which are perhaps out of the ordinary without it costing a fortune. I particularly like the fact that they can include business related liability without having to go down the commercial insurance route, which would be at least twice as expensive and not worth it for a private home.”

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Posted 3 years ago

At HomeProtect we strive to meet all our customers needs without having to break the bank, which is why I'm so happy to hear we could help you Amanda! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Excellent and thorough service. Checked through my requirements for home and buildings insurance meticulously.”

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Posted 3 years ago

Lovely to see you experienced a meticulous service from us. Thank you for your 5 star review Michael. Angela at The HomeProtect Team.

Posted 3 years ago

“Very friendly and helpful advisor”

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Posted 3 years ago

Glad we could help Michelle! Thank you for your 5 star review. Angela at The HomeProtect Team

Posted 3 years ago

“Always helpful and competitively priced”

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Posted 3 years ago

Always happy to help, especially with finding the best price! Thank you for your 5 star review! Angela at The HomeProtect Team.

Posted 3 years ago

“We got ample time to consider the proposal before the renewal date, the premium increase was very reasonable and all in all we are very satisfied with the service we have received.”

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Posted 3 years ago

Welcome back for another year Eric! Great to see you're delighted with your policy and our service. Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,762 reviews