Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use, decent value and covers all parts of the UK which some other companies are strangely reluctant to do.”

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Posted 3 years ago

Great to hear! Thank you for 5 stars Peter. Regards, The HomeProtect Team

Posted 3 years ago

“Renewed policy as exactly what i wanted and very good price”

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Posted 3 years ago

“Easy to set up, customer services was fantastic. Cover very affordable”

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Posted 3 years ago

“Easy affordable and great coverage”

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Posted 3 years ago

“Great price and easy to sort. Can't fault the service”

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Posted 3 years ago

“To start with i must have spoken to six different people and all were very helpful and friendly and understanding. Your price was very competitive and also at the end gave a 10% discount.”

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Posted 3 years ago

“Not a "normal" home insurance policy (as we won't be moving there permanently until later this year), so a "holiday home" policy was helpfully suggested - at a better price than enyone else.”

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Posted 3 years ago

“Great price with great service. It was easy to set up and very happy.”

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Posted 3 years ago

“So far customer is good but I have not happen anything i don’t know in future”

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Posted 3 years ago

“The renewal quote was very good (not hiked up renewal prices like most insurance companies ) getting through to customer service was quick and easy , very operator was polite and understanding . Would definitely recommend this company .”

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Posted 3 years ago

“I had to phone 4 times to sort thing out. you will not answer my email I sent. If I could get a different insurance I would but as the properties if unoccupied I don't get a choices.”

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Posted 3 years ago

We are very sorry to hear about your experience. Please send us your policy number and we will investigate this further for you. Email: resolve@homeprotect.co.uk The HomeProtect Team

Posted 3 years ago

“Good price, easy to deal with, well chuffed!!!”

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Posted 3 years ago

Hi Vincent. Great to hear, we like to keep things nice and easy and do try and keep our prices competitive within the marketplace. Welcome to HomeProtect. Dee - HomeProtect team.

Posted 3 years ago

“I contacted Home protect because during lockdown our insured holiday home had not been visited for over 60 days. They said it was ok during lockdown. I give 5 stars for behaving sensibly in unprecedented times.”

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Posted 3 years ago

Great to hear this is your experience with us G C! Thank you for a 5 star review. Regards Dee, HomeProtect team.

Posted 3 years ago

“I changed to Home Protect as it seemed very good value As yet I haven't had to make a claim but so far the customer service has been very good”

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Posted 3 years ago

Hi Judy, Fingers crossed you never need to make a claim, but thank you for choosing us! Dee from the HomeProtect Team

Posted 3 years ago

“I am very happy with my home insurance with home protect”

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Posted 3 years ago

“Very good service and value for money”

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Posted 3 years ago

“Brilliant fast service”

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Posted 3 years ago

“Easy to purchase building insurance on line very competitive pricing would recommend Home Protect.”

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Posted 3 years ago

“Really helpful customer service, and the best price I could find anywhere by a long margin. The service agent was very knowledgeable and was able to answer all of my questions right away. 5/5 would recommend!”

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Posted 3 years ago

We pride ourselves on the service we provide to our customers, and I'm so pleased we've lived up to this for you, Chris. Becky from the HomeProtect Team

Posted 3 years ago

“The price quoted was excellent and the questions I asked their contact staff about our property set up and coverage were answered clearly and effectively. A first rate service.”

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Posted 3 years ago

Homeprotect is rated 4.4 based on 2,695 reviews