Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and insurance cover at a reasonable price”

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Posted 4 years ago

Thanks for taking the time to give us such positive feedback. Zoe from the HomeProtect Team

Posted 4 years ago

“This is the start of year three with this company. I would definitely recommend.”

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Posted 4 years ago

Music to our ears to have such a loyal customer Rona. Thanks for sticking with us. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy to organise cover. All done online”

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Posted 4 years ago

Thanks for the review Nicky, it's great to hear that our online service was seamless for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Service was good. Some times filling in boxes is difficult as you need to answer outside of their parameters. However the cover offers all aspects of my requirements, so overall I’m happy!”

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Posted 4 years ago

Glad to hear we could tick all the boxes for you Gail. Thanks for the top review. Zoe from the HomeProtect Team

Posted 4 years ago

“This was a straight forward process all the way through, clear and simple insurance. Would definately recommend!!!”

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Posted 4 years ago

Clear and simple is just the way it should be for our customers. Fantastic to hear we could provide that for you Dave. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service, competitive pricing. No hassle renewal”

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Posted 4 years ago

A no hassle, simple service is what we want all our customers to experience. Thanks for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy transition from previous provider, very happy with service”

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Posted 4 years ago

We're happy to hear you've had a seamless experience to join us Chris. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy process good price”

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Posted 4 years ago

Thanks for taking the time to give us a positive review. Zoe from the HomeProtect Team

Posted 4 years ago

“Helpful staff - no messing about, just straight on the case.”

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Posted 4 years ago

That's what we like to hear about our staff! Zoe from the HomeProtect Team

Posted 4 years ago

“Representative ‘David’ was very patient, friendly, thorough and a pleasure to communicate with.”

Helpful Report

Posted 4 years ago

So pleased David was helpful. I'll ensure he gets your feedback on his great level of service. Zoe from the HomeProtect Team

Posted 4 years ago

“Simple easy process good cover”

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Posted 4 years ago

“Did many searches and this was the Best value product”

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Posted 4 years ago

“Got a quote from a comparison site and Home Protect offered better value than my previous insurers for similar cover. Easy to deal with.”

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Posted 4 years ago

“As we run a business from home Home Protect gave us the best cover at the best price. Would recommend.”

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Posted 4 years ago

“Had all I needed in the package home protect offered, good value for money😀”

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Posted 4 years ago

“Helpful staff”

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Posted 4 years ago

“Really friendly and helpful service. Best price for what we were looking for. Would recommend insuring your home with them.”

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Posted 4 years ago

“Compared like for like policies and HomeProtect were the best value for money for me.”

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Posted 4 years ago

“I've had insurance cover for several years with Home Protect. Thankfully, never needed to make a claim. My renewal this year required me to contact customer services because my payment card details had expired. I got through to an adviser quite quickly considering current circumstances, i.e. Cov-19 and updated the details. The cost was around the same as previous year. I can't give a higher rating as I've not had any other issues on which to judge them.”

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Posted 4 years ago

“Very happy. Good communication and claim dealt with quickly and easily. Very happy.”

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Posted 4 years ago

Homeprotect is rated 4.4 based on 2,695 reviews