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Homeprotect Reviews

4.4 Rating 2,828 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Great cover for my non-standard construction home and really competitive too. Easy to access all your documents and great customer service. Would definitely recommend.
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Posted 5 years ago
Easy to renew and the cover is flexible as well as good value 😀
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Posted 5 years ago
Very happy with HomeProtect. Competitive price. So far so good. Long may it continue.
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Posted 5 years ago
Simple enough process to obtain a quote, and then purchase. Clear on what is covered, to what extent, and any excesses that apply.
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Posted 5 years ago
Always friendly and easy to talk to , thorough I their work, excellent value of cover for the money, can't do better
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Posted 5 years ago
Good services and promt reminders.
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Posted 5 years ago
Hi I have found that homeprotect insurance is very competitive and very efficient and good value for money. Regards
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Posted 5 years ago
Good price provided cover for my holiday home
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Posted 5 years ago
Auto renewal simple and straightforward.
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Posted 5 years ago
Customer Service was excellent, handled my renewal very quickly and straightforwardly over the phone.
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Posted 5 years ago
Easy conversation on the phone
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Posted 5 years ago
Application form is straight forward
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Posted 5 years ago
I am a new customer and buying insurance online was a simple and straight forward. Price was super competitive and all documents arrived in email format quickly.
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Posted 5 years ago
Auto renew can be difficult as HP doesn't provide the documents (and still hasn't a month later) in due time. Overall customer service is friendly and helpful.
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Posted 5 years ago
Timely reminder to renew, good price, auto renewed. Glad I haven't had to use the claim procedure,hope I never do.
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Posted 5 years ago
Very straightforward renewal process and friendly customer service on the phone. The quality of any insurance is in the claims service though and I'm glad to say that to date I can't offer comment on that!
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Posted 5 years ago
Incredibly smooth, easy and unbelievably cheap compared to many other landlord home insurers. High customer positive feedback gave me an informed choice. For the price I recommend
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Posted 5 years ago
Helpful and friendly service, competitive prices and backed by AXA
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Posted 5 years ago
Easy to use company, sent me reminders when I had completed correctly which was handy as otherwise I would not of realised! And great price compared to what I was paying
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Posted 5 years ago
After a Long time researching insurance on comparison sites Home Protect came up a winner every time. Well done Home Protect and thank you for being there.
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Posted 5 years ago
Homeprotect is rated 4.4 based on 2,828 reviews