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Homeprotect Reviews

4.4 Rating 2,831 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,831 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

I feel much safer now I know I'm covered for all my family's needs, thank you HomeProtect
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Posted 6 years ago
Provided the service I needed. Quick response to questions. Highly recommended
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Posted 6 years ago
We tried to cancel our policy by sending three emails which came back advising us to contact them by another means. In the meantime they withdrew money from us. We have been on the phone for over half an hour waiting for a response.
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Posted 6 years ago
Dear Jennifer, I'm sorry about your frustration. I believe it was also you who contacted us via Twitter, and Customrr Services should be ringing you back shortly to resolve this. Best wishes, Helena, the HomeProtect Team
Posted 6 years ago
Very helpful knowledgable staff. Especially as was for unoccupied property on my late mother’s estate. Competitive pricing.
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Posted 6 years ago
Very friendly helpful staff
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Posted 6 years ago
Was easy to fill the form in not complicated like some
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Posted 6 years ago
Easy to do, advice given was very professional. Great!
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Posted 6 years ago
Good price with easy to use website.
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Posted 6 years ago
It has given me peace of mind and I don’t have to worry if anything goes wrong.
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Posted 6 years ago
Easy to follow
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Posted 6 years ago
I’m very satisfied with the level of cover and the very reasonable price of the policy. The website was extremely user friendly with clear and concise information. The whole customer journey experience was one of the best I’ve had. Thanks!
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Posted 6 years ago
Helpful staff
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Posted 6 years ago
Pleasant helpful staff
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Posted 6 years ago
Friendly helpful staff gave good support during the purchase process
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Posted 6 years ago
One of few companies advertising offers for longer term absence.
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Posted 6 years ago
Great price and service
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Posted 6 years ago
Friendly staff who dealt with my initial request and helped to complete my application quickly and effectively.
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Posted 6 years ago
A simple easy and quick process to apply for insurance at a competitive price
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Posted 6 years ago
Great service and really straightforward customer help.
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Posted 6 years ago
Great Web Site. Very quick to set-up the "Empty Home" Insurance Policy. Super Fast Documentation by e-mail. Simple rules in ENGLISH to abide to - e.g. Weekly visit to the property. I am videoing the weekly visits to comply with the Insurance Policy. Would definitely recommend. David
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Posted 6 years ago
Homeprotect is rated 4.4 based on 2,831 reviews