Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with. Does the job.”

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Posted 3 years ago

We like to make your journey easy Helen! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Amazing! Thank you.”

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Posted 3 years ago

Thank you for your 5 star review Jamie! Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“I was recommended to Home Protect after opening a business from home and my previous insurer wasn't prepared to cover me. I was pleased it was relatively straightforward to apply and the gentleman who dealt with me was very patient as my understanding of insurance and dealing with buying new ones is very limited. The price was very reasonable.”

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Posted 3 years ago

We strive to offer cover that others cant so its great to see we could do just that for you! We're always happy to help! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Great pricing and great advice. A little slow with an underwriting enquiry but on the whole great policy”

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Posted 3 years ago

We strive to offer great cover at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Great cover provided at a competitive price. Positive experience.”

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Posted 3 years ago

We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Clear & friendly service so far.”

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Posted 3 years ago

Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“easy access and was easy to buy the insurance. The clauses and conditions were explained well and were easy to understand. User friendly website”

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Posted 3 years ago

We like to make your journey easy! Thank you for your 5 star feedback. Have a great weekend. Angela at The HomeProtect Team.

Posted 3 years ago

“A fast and simple procedure and our insurance was in place the following day”

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Posted 3 years ago

Great to hear Trevor! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“The policy was swiftly organised and put into fruition from form filling online to the date two weeks later when the policy began. Impressive.”

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Posted 3 years ago

We like to impress Judith! Thank you for your amazing feedback. Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“Very happy with a fabulous price for both contents and building insurance Couldn’t be beaten on price”

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Posted 3 years ago

Pleased to hear Julie! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“quick and easy to use and deal with. very competence could get cheaper anywhere will deal with again”

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Posted 3 years ago

Great to hear! We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“needed two phone calls,repeating same information.”

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Posted 3 years ago

Sorry to hear this! I hope we answered your queries for you. If you would like to speak to somebody please send your policy details to resolve@homeprotect.co.uk and I will ask somebody to contact you. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Hi easy set up no hassle would recommend”

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Posted 3 years ago

We like to make things easy for you John! Thank you for your 5 star review! Angela at The HomeProtect Team.

Posted 3 years ago

“yes when every year renewal comes their premium is low”

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Posted 3 years ago

We aim to please Pravin! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Difficult to get to the right line intitially but once claim was made effective and prompt action taken.”

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Posted 3 years ago

Sorry to hear you had to make a claim however were please your journey was smooth. Thanks for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Very good service.”

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Posted 3 years ago

Good to hear Shahe! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Been with you a lot of years and [un-like the rest] your prices have been much more stable [i used to need to change companies about every 7 years to still get the best price] Your prices in recent years have started to go up a bit more frequently”

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Posted 3 years ago

Were thrilled to have you with us still Derek! We do try to offer the best possible prices we can each year, so we hope to not disappoint you in future. Angela at The HomeProtect Team.

Posted 3 years ago

“Price was great.Very easy to Compare prices.Absolutely Delighted”

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Posted 3 years ago

That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Helpful staff with efficient and prompt service. Dealt with query as expected.”

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Posted 3 years ago

Always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“I am working abroad and need special insurance which allows the property to be vacant for more than 30 days. Their insurance policy allows this and their price is reasonable (no more expensive than my former insurance provider). Their service was quick and simple. Documents came electronically and everything worked fine. So far so good, I hope I never need to make a claim :)”

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Posted 3 years ago

We aim to offer cover that others cant so its great to see we could do that for you Alex and at a great price too. Fingers crossed you never have to make a claim. Thank you for your 5 star feedback. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,695 reviews