Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,832 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed with Homeprotect again this year. Ahead of my renewal date I checked on comparison sites to get any idea of the likely cost as everything I had read said prices had increased, and they had, a lot. I was pleasantly surprised that my renewal price had only increased by a few pounds meaning that I could renew safe in the knowledge that I was able to protect my home as I would wish to and that it is still affordable which is so important when everything thing is so expensive. It is important to have your home and belongings properly protected insurance can sometimes be what people cut back on and can have devastating consequences Well done Homeprotect for helping people to do this in these ongoing difficult times”

Helpful Report

Posted 6 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you again Helen! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 6 months ago

“Every aspect of purchase was straightforward”

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Posted 7 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 6 months ago

“At a time of increasing insurance premiums we were delighted to get a lower renewal quote than last year - obviously we have accepted it!”

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Posted 7 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Steve! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 7 months ago

“Excellent company to deal with if you own a period property.”

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Posted 7 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 7 months ago

“I found the whole customer experience a very pleasant one. Easy to complete my application, to obtain very competitive quote, accept quote and to pay.”

Helpful Report

Posted 7 months ago

That's what we like to hear Ray! Thank you for your 5 star review. The Homeprotect Team.

Posted 7 months ago

“Thank you for sending my docs to me in the post also when I phoned I found the staff member helpful and friendly. Thanks Marie Marie Adams”

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Posted 8 months ago

Great to hear we could help you Marie! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“excellent service in terms of pricing and courtesy.”

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Posted 8 months ago

Great to hear we could help you Sina! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“I have been a loyal customer for many years and every year Homeprotect price matches any other quotes. Staff are very friendly and helpful. I would definitely recommend the company to friends.”

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Posted 8 months ago

We are always happy to help Fazi! Thank you for your feedback. The Homeprotect Team.

Posted 8 months ago

“I have been with Homeprotect for some years and in my experience they provide a first class service. I have made a claim in the past which was dealt with over the phone so no need to complete paper forms and submit them. I extensively researched insurance quotes for the best price and Homeprect was again the cheapest.”

Helpful Report

Posted 8 months ago

We are always happy to help Colin! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“I was all geared up for a difficult phone call but the man I spoke too was very kind and helpful and dealt with my problem really easily. Big relief!”

Helpful Report

Posted 8 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“Very happy with the service and communication, made life that bit easier, thanks.”

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Posted 8 months ago

That's what we like to hear Pamela! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 months ago

“Easy to communicate with and fast check out”

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Posted 8 months ago

That's what we like to hear Harriet! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 months ago

“Easy automatic renewal”

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Posted 9 months ago

That's what we like to hear Chrissie & Tony! Thank you for your 5 star review. The Homeprotect Team.

Posted 9 months ago

“Brilliant service and so easy to start up.”

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Posted 9 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

““Having a home to live in is so important these days, especially when you live alone. The thought of it being at risk of being damaged (as everything is, even when you try to live carefully) will always be deeply worrying. You need to have your house insured for your own protection, because none of us would be able to deal with everything for ourselves, let alone find the money to pay for essentials. When I received this year’s reminder that it was time to renew my policy and I rang Home Protect to change one of the details, I was able to succeed in doing this immediately. I was even able to reduce the cost of this year’s renewal, thanks to a single telephone call. That was a great relief, because so many companies tend to make matters like that excessively complicated and demanding and likely to take a very long time.”

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Posted 9 months ago

Great to hear we could help you Tony! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

“Brilliant highly automated service. I spoke to customer services to answer a query which was resolved quickly and efficiently. Great job Homeprotect!”

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Posted 9 months ago

Great to hear we could help you William! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

“Customer service was quick and efficient with the advisor answering all the questions I had. Reasonably priced and all details explained in full”

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Posted 9 months ago

Great to hear we could help you Martin! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

“2nd year with Homeprotect. Staff very friendly polite and most helpful on the telephone.”

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Posted 9 months ago

Great to hear we could help you Paula! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

“Price was very competitive and website easy to use”

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Posted 9 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 9 months ago

“Homeprotect was a fantastic show with plenty 0f suppliers and product information. I would definitely recommended it to anyone looking for home improvement.”

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Posted 9 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Subhash! Thank you, The Homeprotect Team.

Posted 9 months ago

Homeprotect is rated 4.4 based on 2,832 reviews