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Homeprotect Reviews

4.4 Rating 2,828 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Good customer service be very happy
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Posted 4 years ago
Good customer service
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Posted 4 years ago
Home Protect make it so easy to renew your policy. One click of the button to confirm and you're done. Good value too.
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Posted 4 years ago
Had to adjust online purchase by phone quick friendly and adjusted my policy to suit my needs excellent service and price
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Posted 4 years ago
Fantastic quote compared with others and very helpful customer service
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Posted 4 years ago
As a new customer of HomeProtect, firstly I want to say how easy and quick it was to set up. My monthly payment is very reasonable and fair, and gives me peace of mind.
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Posted 4 years ago
I thought the service I received from David was excellent
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Posted 4 years ago
Terrible customer service.
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Posted 4 years ago
Hello, Thank you for your review and I'm sorry that the service you received was not to your satisfaction. I would like to look into this for you if you can provide me with your policy reference number and send this to: email.service@homeprotect.co.uk Kind regards Mona
Posted 4 years ago
Very helpful on the phone with a complex home insurance quote. Took a bit of back and forth but got there in the end.
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Posted 4 years ago
All questions are equally clean easy to understand and explains
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Posted 4 years ago
Taking out the policy was very easy. I've not had to use the services, nor do I hope to. The process of purchasing was quick, easy to follow and the price was better than most.
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Posted 4 years ago
Great service , fab price, , had an enquiry and the colleague on the phone sorted it out no problem.... will definitely recommend to others
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Posted 4 years ago
Very simple online process. Represents good value for money, comparable with all other quotes Id received, am happy all our requirements are included.
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Posted 4 years ago
An easy process online, I needed some more information & spoke with someone about a query I had. She sorted this very quickly for me, I had renewed again & wondered why I hadn’t received a renewal quote. I went to my aunty house & it was there I hadn’t been because I had a fall & couldn’t get there. The insurance had been paid twice & was sorted very quickly, the overpayment was returned. .
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Posted 4 years ago
Renewed online as Home Protect offered a much better rate than other companies making the decision to renew very easy. The renewal process was very straightforward also so would recommend.
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Posted 4 years ago
Very good conversation with representative on the phone. He guided me through the policy. I appreciated his wisdom. Thanks.
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Posted 4 years ago
The young lady I spoke to was extremely helpful and understanding. She put mind mind at rest.
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Posted 4 years ago
representative was easy to understand and took the time to explain the policy clearly, answering all my questions.
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Posted 4 years ago
Very good price, with great cover included. Couldn't be happier.
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Posted 4 years ago
Fast and easy service with competitive prices.
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Posted 4 years ago
Homeprotect is rated 4.4 based on 2,828 reviews