Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,808 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home Protect made the renewal of our insurance policies very strait forward. They showed the cost of the prior year's premium which was very helpful. Their customer service representative was helpful and knowledgable.”

Helpful Report

Posted 3 years ago

Thrilled to see we made your journey easy and straightforward David! Welcome back for another year. Angela at The HomeProtect Team.

Posted 3 years ago

“Price similar to the year before, still cheap and painless renewal.”

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Posted 3 years ago

Great to see you have stayed with us for another year! Thank you for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very professional. Not pushy at all.”

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Posted 3 years ago

Thank you for your 5 star review Peter! Have a great day. Angela at The HomeProtect Team.

Posted 3 years ago

“I have been with your company for 5 years now and I was glad to be able to renew again and with a 76p discount, I know it's not much but being a single person with only a pension every penny counts for me,hopefully The premium will stay the same next year and not be like most companies who increase their prices every year even when you don't claim. Thank you. Darryl McElroy.”

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Posted 3 years ago

Great to hear Darryl! Were thrilled to have you back for another year and look forward to quoting you happy next year. Angela at The HomeProtect Team.

Posted 3 years ago

“Straight forward, competitive price no issues Happy customer”

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Posted 3 years ago

That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“My renewal was sent in the post and was cheaper than the previous year so the renewal was so easy , i didnt have to do anything!”

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Posted 3 years ago

We like to make things easy for you! Great to see you had a 5 star experience from us. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Only used once, so far so good. Good products for a reasonable price.”

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Posted 3 years ago

Were confident you wont be disappointed! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Competitive prices”

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Posted 3 years ago

We always try to offer the best prices around so its great to see you got just that Thomas! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“The change in premium price was negligible so decided to stay with HomeProtect. Needed to contact them because of a change in the number of occupants. Sorted quickly and efficiently and had slight reduction in premium”

Helpful Report

Posted 3 years ago

Great to read you had a 5 star experience with us and were thrilled to have you stay with us for another year. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and easy, very helpful”

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Posted 3 years ago

Great to see you had a 5 star experience with us. Thank you for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“I thoroughly recommend HomeProtect - it was a pleasure dealing with them. Seamless process throughout with helpful and knowledgeable staff!”

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Posted 3 years ago

Great to hear! Thank you for your kind words. We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to get a quote even with a complicated flat situation! Very helpful and reasonable price.”

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Posted 3 years ago

We aim to cover all scenarios so its great to see we could help you. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“It’s a great flexible service - very professional staff”

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Posted 3 years ago

So happy to hear of your satisfaction with our service Chris! Thank you for your kind words. Angela at The HomeProtect Team.

Posted 3 years ago

“Good customer service and responsiveness”

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Posted 3 years ago

That's what we like to hear Nicholas! Thank you for your kind words. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to manage and responsive support team. Well priced too”

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Posted 3 years ago

Thrilled to see we could help you Will! Thank you for your kind feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Great prices, no hassle and helpful customer service. Short waiting times for phone calls”

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Posted 3 years ago

Great to hear! Thank you for your 5 star review! Have a splendid day. Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy to renew, and little i crease over last year.”

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Posted 3 years ago

We like to make things easy for you! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Pleased with the insurance policy and it’s cover. Good value”

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Posted 3 years ago

If you're happy were happy! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“GREAT PRICE-HELPFULL CUSTOMER SERVICE- VERY CLEAR INFORMATION A+”

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Posted 3 years ago

Were always here to help! Thank you for your kind words. Angela at The HomeProtect Team.

Posted 3 years ago

“Renewal quote was the best in the market, I will continue with home protect less hazel. 100% recommended”

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Posted 3 years ago

Great to see we quoted you happy again this year Ana! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher! Thanks Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,808 reviews