Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,805 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to arrange, competitive price and comprehensive cover. 👍”

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Posted 3 years ago

That's what we like to hear Billy! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Good fit for purpose quote with a pragmatic view to price.”

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Posted 3 years ago

We aim to please David! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Always such a easy process and always a decent quote.”

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Posted 3 years ago

We like to make your journey easy and hassle-free Laura! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and easy to use and good value. The renewal price was reasonable.”

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Posted 3 years ago

We like to make your journey easy! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to use website to get quote and buy policy. Competitive premium for a 'non-standard' property (flat roof) which seems to put many insurers off.”

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Posted 3 years ago

We pride ourselves in offering cover that others can't and at even better prices! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“We have used home protect for a few years now . Seem very good and easy to renew . Can't really say better than that can you”

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Posted 3 years ago

We aim to please! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Home Protect was easy to access and very competitive in price. The person I spoke to on the phone was helpful and gave me all the information I needed to take out the insurance.”

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Posted 3 years ago

Great to see you had the pleasure of speaking with Abdirazak ill be sure to pass your feedback on Patience! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“I received no notice of renewal at all. The first that I knew of it was when I saw the sum charged in my bank statement. I don't regard this as adequate.”

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Posted 3 years ago

Were sorry to hear of your disappointment Peter that is never our intention. We do send your renewal invite 30 days before the renewal date. If you could send your correspondence details to resolve@homeprotect.co.uk we will be able to confirm that we have the correct details on file. Thanks, Angela at The HomeProtect Team.

Posted 3 years ago

“Very good service and easy to use , competitive quote so no need to consider changing provider and has been the same story for the past 9 years 👍”

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Posted 3 years ago

We like to stay loyal David! We're thrilled to have you with us for another year. Angela at The HomeProtect Team.

Posted 3 years ago

“Competitive pricing, good coverage from what I can see and easy online application”

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Posted 3 years ago

We pride ourselves on offering the best cover out there along with the best prices, so it's great to see you got just that. Angela at The HomeProtect Team.

Posted 3 years ago

“great company really easy to deal with very helpful staff”

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Posted 3 years ago

We're always happy to help Ian! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

That's what we like to hear Ian! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Service explanations were clear, price was competitive but just wanted the home emergency cover not to be diluted over time which it was.”

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Posted 3 years ago

Thank you for your feedback I have fed this back to the relevant team. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Straightforward pain free renewal. Recommended.”

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Posted 3 years ago

We like to make your journey hassle-free! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Great value for money”

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Posted 3 years ago

Our products sure are Khalid! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“A good insurance provider who provide cover for people which other insurance companies wouldn't allow. Everything was done online which made my life alot easier. The price is competitive considering my personal circumstances, although the excess is very high.”

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Posted 3 years ago

We like to make your journey easy and worry free Neil! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Good service. Prompt call-back service. Knowledgeable staff. Good price. Hope to continue to use Home Protect in the future.”

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Posted 3 years ago

We hope to see you in the future too! Thank you for your 5 star review. Have a great day. Angela at The HomeProtect Team.

Posted 3 years ago

“Home protect covers what we want it to. It's competitively priced & it's easily renewable.”

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Posted 3 years ago

We aim to please Mark! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Competitive premium for contents insurance and very comprehensive cover.”

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Posted 3 years ago

We pride ourselves on our great cover and even greater prices! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Friendly staff on the phone and easy to get hold of someone”

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Posted 3 years ago

We like to make insurance fun Anna! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,805 reviews