Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,762 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service and price, slightly unclear on some of the questions but woman on the phone helped”

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Posted 3 years ago

Delighted to see we could help you understand your cover. Have a great day. Angela at The HomeProtect Team.

Posted 3 years ago

“Good prices and the day to set up online”

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Posted 3 years ago

Thank you for your 5 star review. We always try to find the best prices with the best cover for our customers, so its great to see you got just that. Angela at The HomeProtect Team.

Posted 3 years ago

“Avoid! Wanted to cancel. Policy and the small print cancellation fees were almost the same amount as the full cost of policy! Wish had never had any dealings with them, customer service shocking - AVOID”

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Posted 3 years ago

“Easy to do. Covered me for what I wanted. Would use again if competitive.”

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Posted 3 years ago

That's what we like to hear Anne! Welcome to HomeProtect. Have a great day. Angela at The HomeProtect Team.

Posted 3 years ago

“Every year I review quotes from Property Insurance Companies, often remaining with the company which offers the best value. During my negotiations with the personnel at Home Protect I found them to be competent, understanding and most helpful.”

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Posted 3 years ago

Great to have you on board! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Straight forward and easy to arrange”

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Posted 3 years ago

Great to see your journey with us was easy Annaliesa! Have a great day. Angela at The HomeProtect Team.

Posted 3 years ago

“Simple and easy to use”

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Posted 3 years ago

We like to keep thins simple! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Well pleased with help”

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Posted 3 years ago

Pleased we could help Barbie! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Arranging cover with Home Protect is always easy. I am currently using them on two properties and like the simple exclusions in the policy.”

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Posted 3 years ago

Great to have you back Anil! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy renewal process. Offered more options we needed ( e.g. cover for home business ) than most other providers at similar or lower cost.”

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Posted 3 years ago

We thrive to offer cover for the most unusual circumstances and I'm pleased to see we could do this for you. Welcome back for another year. Thank you for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to contact and very helpful in making changes to policy prior to renewal. Pricewise very competitive.”

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Posted 3 years ago

That's what we like to hear! Welcome back for another year, thrilled we could help you. Thanks for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“Cover activated very quickly and very competitive prices. Would highly recommend this service. Happy customer, John :)”

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Posted 3 years ago

Welcome onboard John! Pleased we could find you the best price around! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher! Thanks for your review Angela at The HomeProtect Team.

Posted 3 years ago

“Great service and easy to deal with. All round happy customer!”

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Posted 3 years ago

Were happy that you're happy! Great to see you had a 5 star experience with us. Thanks for your review. Angela at The HomeProtect Team.

Posted 3 years ago

“Your agent was very polite and very helpful when I rang, they checked our policy was suitable for our required needs as we are childminders. The added bonus was that your policy was cheaper than our previous provider.”

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Posted 3 years ago

We do pride ourselves on offering cover that's hard to find and a great price too! Thank you for your 5 star review, thrilled our agent was able to help you. Angela at The HomeProtect Team.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Really Love Home Protect, such an easy company to deal with and do not penalise people for past mistakes. Customer service was amazing and the price was the best across the board based on my circumstances. I received my information via email as was discussed and made life a lot easier as I had access to the details straight away.”

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Posted 3 years ago

Such lovely feedback Iain! Thank you so much for your kind words, we do thrive to offer the best service and products and were delighted to see you agree. Have a great day! Angela at The HomeProtect Team.

Posted 3 years ago

“A really simple transition not at all complicated, would strongly recommend”

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Posted 3 years ago

Really great to read you had a 5 star experience with us Trevor! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher! Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy to arrange, well priced. Agent very helpful”

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Posted 3 years ago

That's what we like to hear Roger! We thrive to be as helpful as we can as well as offer the best prices we can. Thank you for your 5 star review! Angela at The HomeProtect Team.

Posted 3 years ago

“Very straightforward, quick and easy”

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Posted 3 years ago

We like to make insurance easy for our customers Denise! Welcome to HomeProtect! Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“Good communication and efficient service”

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Posted 3 years ago

Thrilled to see you had a 5 star experience with us Alan! Thank you for your review. Have a great day! Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,762 reviews