Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use on line emails been them a few years now and going by my sons quotes elsewhere still the best value to stay where I am would recommend”

Helpful Report

Posted 4 years ago

Such great news to hear that you would recommend us. Thanks for taking the time to leave us a five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“The only company (and I've dealt with a few!) who helps by providing a 'spreadsheet' to value contents etc. room by room, ensuring you don't under or over value. Easy to deal with via the portal, and competitive.”

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Posted 4 years ago

Great to hear we could tick all the boxes for you Peter. Thank you for choosing HomeProtect. Zoe from the HomeProtect Team

Posted 4 years ago

“Auto renewal and competitive quote”

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Posted 4 years ago

Thank you for the four star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Competitive quote and helpful when speaking in the phone.”

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Posted 4 years ago

Brilliant to hear we could tick all the boxes for you. Thank you for choosing HomeProtect. Zoe from the HomeProtect Team

Posted 4 years ago

“Great value, no nonsense cover. Applying for and arranging this cover was straight forward and the premium worked out at just over 50% of my renewal quote from LV for the same level of cover. What is there not to like? Very pleased with this deal.”

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Posted 4 years ago

This review is music to our ears Robert! So pleased our team were able to provide a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service. Quick and efficient.”

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Posted 4 years ago

We like to keep things as quick and efficient as possible, and I'm so glad we lived up to that for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Good experience”

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Posted 4 years ago

Glad you've had a good experience with us Gunpreet. Zoe from the HomeProtect Team

Posted 4 years ago

“Friendly polite staff talk you through the process”

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Posted 4 years ago

We pride ourselves on the service we provide, so I'm really pleased we lived up to this for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy process. Information was easy to understand. Renewal as my previous payment card had expired was very easy and with a minimum of fuss.”

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Posted 4 years ago

I'm thrilled to hear that everything has been easy and straightforward for you Malcolm - just as it should be in our eyes! Zoe from the HomeProtect Team

Posted 4 years ago

“So easy to renew, have been with Home Protect for quite a few years, would be loath to try any others after being so happy with product Many thanks”

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Posted 4 years ago

Nice and easy - just as it should be in our eyes and we're pleased you agree Andrea. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Best price on comparison site”

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Posted 4 years ago

Great to hear we could be so competitive. Zoe from the HomeProtect Team

Posted 4 years ago

“Not the cheapest but reliable and easy to sort insurance”

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Posted 4 years ago

Delighted to have you as a customer. Thank you for taking the time to leave us a positive review. Zoe from the HomeProtect Team

Posted 4 years ago

“No-fuss renewal and a better price than I could find on Comparethemarket.com!”

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Posted 4 years ago

Glad we could take the hassle out of insurance for you Jennifer. Zoe from the HomeProtect Team

Posted 4 years ago

“My second year now with home protect, the auto renewal was very straight forward, on receiving my renewal quote it had gone up but a quick phone call for it down to a satisfactory price to save me trawling through compadre the market, have not made a claim so cannot say how that would go.”

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Posted 4 years ago

Thank you for renewing with us Michael, we really do value our customers and their loyalty. Zoe from the HomeProtect Team

Posted 4 years ago

“very easy - a couple of clicks and it was done”

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Posted 4 years ago

We like to make things as straightforward as possible for our customers, so I'm glad you had that experience on our website Shelley. Zoe from the HomeProtect Team

Posted 4 years ago

“Professional service and staff very helpful. My query and renewal was dealt with in a friendly and professional manner and I was more than happy with the overall service.”

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Posted 4 years ago

We pride ourselves on the service we provide, and I'm so pleased the team member you spoke with lived up to this for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Esay process of renewal. No messing about”

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Posted 4 years ago

That's what we like to hear! I'm pleased you've had a nice and easy experience with us. Zoe from the HomeProtect Team

Posted 4 years ago

“Very competitive prices and the booking experience for home and contents insurance was excellent. Have recommended to my friends and family.”

Helpful Report

Posted 4 years ago

Such great news to hear that you would recommend us. Thanks for taking the time to leave us a five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy to use website + Helpful people on the phone + Competitive pricing = Happy customer!”

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Posted 4 years ago

Happy customer + five star review = Happy HomeProtect. Thank you for your feedback Richard. Zoe from the HomeProtect Team

Posted 4 years ago

“Overall a very good and fair service offered by the company. It was easy to choose and amend requirements via the website. Cost was a bit higher, but that was down to my personal circumstances, but acceptable in comparison with other providers.”

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Posted 4 years ago

We like to make things as straightforward as possible for our customers, so glad you had that experience. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 2,695 reviews