Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,768 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service always ready to help well”

Helpful Report

Posted 4 years ago

We pride ourselves on the service we provide, so your review is music to our ears. Zoe from the HomeProtect Team

Posted 4 years ago

“Great price, and I was very happy with the details of cover, which with most other insurers is a lot of get-out clauses. Well done HomeProtect.”

Helpful Report

Posted 4 years ago

We aim to please Duncan! Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Good price”

Helpful Report

Posted 4 years ago

Thank you for your five star review Wendy. Zoe from the HomeProtect Team

Posted 4 years ago

“Best renewal price and good customer service”

Helpful Report

Posted 4 years ago

Thrilled to have you as a customer. I'm pleased that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Always a very reasonable price for the cover. Good customer service!”

Helpful Report

Posted 4 years ago

Wonderful to hear you've found our service to be so good and at a great price. Zoe from the HomeProtect Team

Posted 4 years ago

“Great company easy to get in touch with and a very competitive price”

Helpful Report

Posted 4 years ago

Thank you for picking HomeProtect Michelle, I'm glad we could be so easy and competitive for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Been with them for many years. Great company and no hassle.”

Helpful Report

Posted 4 years ago

Thrilled to have you as a customer Margaret. I'm pleased that we've been able to take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Very happy with the service they give”

Helpful Report

Posted 4 years ago

Thank you for your review Ruth. Glad to hear you've a great service all round. Zoe from the HomeProtect Team

Posted 4 years ago

“Most helpful and excellent house insurance cover”

Helpful Report

Posted 4 years ago

Glad that we could take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Courteous and polite. Helpful when asked about renewal quote and value for money.”

Helpful Report

Posted 4 years ago

We pride ourselves on the service that we provide our customers, so it's wonderful to read your review. Thank you for the five stars Jonathan. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service and friendly staff”

Helpful Report

Posted 4 years ago

Thank you for your review Chris. It's brilliant to read that we've provided a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Great company, have been with them for a few years now and the renewal always competitive.”

Helpful Report

Posted 4 years ago

We really do value our customers so thank you for your loyalty, it means a great deal to us. Zoe from the HomeProtect Team

Posted 4 years ago

“great quote, cut my costs in half for more cover easy to sign up, and clear communication. This is my first experience of Home Protect so far I am very satisfied with my purchase.”

Helpful Report

Posted 4 years ago

Welcome to HomeProtect - it's wonderful to hear we could tick all the boxes for you. Zoe from the HomeProtect

Posted 4 years ago

“great company very easy to deal with and competitive price”

Helpful Report

Posted 4 years ago

Great cover, at a competitive price, is what we aim to provide our customers, so this review is brilliant to read. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy to renew insurance, but would have liked an up to date policy document”

Helpful Report

Posted 4 years ago

Glad we could keep your renewal easy Gavin. You should be able to access your new policy documents on our website https://customer.homeprotect.co.uk/documents/brochuredocs-btn/?bid=undefined. If this isn't possible we can email them over to you simply email us your request to service@homeprotect.co.uk Zoe from the HomeProtect Team

Posted 4 years ago

“Easy as it always is every year.”

Helpful Report

Posted 4 years ago

We aim to please! Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy online and very helpful when phoned to confirm the brilliant quote I Got!”

Helpful Report

Posted 4 years ago

We're happy to hear you've had a seamless experience joining us. Zoe from the HomeProtect Team

Posted 4 years ago

“All done online which was easy to use, questions were clear which helped as I am a first time buyer so process of searching for adequate building insurance was a little daunting”

Helpful Report

Posted 4 years ago

A no hassle, simple service is what we aim to give our customers, so it's great to hear you've had that experience on our website. Zoe from the HomeProtect Team

Posted 4 years ago

“Speedy and clear tel’ chat.”

Helpful Report

Posted 4 years ago

We aim to please Roy! Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service Very good to deal with last year when I had to claim”

Helpful Report

Posted 4 years ago

Sorry that you had to make a claim Angus, but it's wonderful to hear that you had a great service from us when dealing with it. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 2,768 reviews