Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,832 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arranged online. The process was straight-forward and the pricing was very competitive.”

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Posted 2 weeks ago

That's what we like to hear, Ian! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Very easy to set up and a reasonable price”

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Posted 2 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Easy and straightforward. Very good.”

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Posted 2 weeks ago

That's what we like to hear, Garry! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Very straightforward company to deal with.”

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Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Very good service keen prices top servicce”

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Posted 3 weeks ago

Thank you so much for your amazing review, Jeffrey! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 2 weeks ago

“Very pleased with service from Homeprotect. Quote received quickly and details clearly explained. Good price offered with opportunity to add extras if desired.”

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Posted 3 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 2 weeks ago

“Customer service were really helpful. I was kept on the phone a long time but they kept me informed.”

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Posted 3 weeks ago

We are always happy to help, Michelle! Thank you for your feedback. The Homeprotect Team.

Posted 3 weeks ago

“So easy to set up staff are polite and reliable and know the product. Advice willingly given as regards making payments by direct debit. The price is right to and gives good value and peace of mind.”

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Posted 3 weeks ago

We’re delighted to see your 5-star review, Peter! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“I have been insured with Home Protect for several years now. I have contacted them on several occasions to add additional items to the policy which has been very straight forward. Thus far their renewal quotes remain competitive and I have have not had to do the usual yearly shopping around.”

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Posted 3 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“I've used the company for several years! They seem to actually value existing customers as the annual price rises are actually proportionate to the cost of living unlike some companies who don't. I will continue to use them as their performance dictates. Personally recommended 5*”

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Posted 3 weeks ago

Your 5-star feedback made our day Lloyd! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Excellent service and great value. Easy to use the online documents. We added more cover for a smaller premium. Very happy.”

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Posted 1 month ago

We’re delighted to see your 5-star review Tony! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Great on price and cover levels. More competitive than most”

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Posted 1 month ago

That's what we like to hear, Maddy! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“contacted customer service with regards to my policy renewal, person was very helpful and answered my questions, thus I renewed my policy”

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Posted 1 month ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 3 weeks ago

“So far I had a lovely introduction from them. I look forward to their help”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“the agent was very helpfull went though every thing with me and fairly quick she said if i need any help with any thing to ring up and if i want to add some thing i most get in touch great price and excellent cover we are very happy with every thing”

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Posted 1 month ago

Great to hear we could help you, Christine! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 3 weeks ago

“An amazing company sorted us out when we had a house break in”

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Posted 1 month ago

Thank you so much for your amazing review Pearl! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Can't comment on the claim process as yet but underwriting seems to be price efficient compared to other insurers. Also there was a lot of other add-ons as part of the price which made it a better choice.”

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Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you Selena! Thank you, The Homeprotect Team.

Posted 1 month ago

“Quick, easy. All covered in a matter of minutes.”

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Posted 1 month ago

That's what we like to hear Helen! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Came up as the cheapest quote even with an element of extra emergency cover as standard. Polite, well-versed staff member spoken to over the phone who was very familiar with the product.”

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Posted 1 month ago

We’re delighted to see your 5-star review Glenn! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very easy to deal with and competitive pricing, many thanks”

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Posted 1 month ago

That's what we like to hear Richard! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.4 based on 2,832 reviews