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Homeprotect Reviews

4.4 Rating 2,695 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,695 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Fantastic company can’t complain
Helpful Report
Posted 4 years ago
Easy to deal with on the phone. Pleasant and helpful. Luckily, no need to make a claim yet so I can't comment on that side of things.
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Posted 4 years ago
Efficient & attentive customer service & a reasonable premium cost.
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Posted 4 years ago
Best price I could find, did pretty much everything online. Not had any problems. I will continue to be a customer.
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Posted 4 years ago
An easy process with a good price. They were also available to answer a query before we committed ourselves.
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Posted 4 years ago
Great process of signing up, smooth and cheap renewal price
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Posted 4 years ago
A very efficient service. I was sent the new policy document several weeks in advance and told that it would automatically renew unless I advised to the contrary. I was very happy with the document and with the fact that the price had increased only slightly from the year before. The renewal this year, as in previous years, went through smoothly.
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Posted 4 years ago
Very happy
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Posted 4 years ago
I had to make changes to my policy at the point of renewal and it was all dealt with very easily. The customer service was excellent.
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Posted 4 years ago
Very helpful, fast, procedure insuring my property. Girl I dealt with was very efficient.
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Posted 4 years ago
Responded appropriately and quickly to my questions.
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Posted 4 years ago
I am a new customer and had no problem in sorting out the insurance. So far, so good!!
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Posted 4 years ago
great customer service. thank you.
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Posted 4 years ago
Very surprised to find this year's premium only slightly higher than last. Having previously compared them against competitors decided there was no point in doing it again and accepted their quotation.
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Posted 4 years ago
Reasonably priced, easy renewal. Helpful letter about accidents in the home during lockdown
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Posted 4 years ago
Absolutely no problem at all! My home insurance went from one year to the next with no delay and no fuss!
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Posted 4 years ago
Fantastic customer service when taking out the policy. Very thorough when checking all details (at my request)
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Posted 4 years ago
Very easy to choose and buy the insurance and a lovely tone of letter about the impact of Covid 19 on the insurance policy.
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Posted 4 years ago
the website was very easy to navigate as was the policy information
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Posted 4 years ago
This is the third year I have renewed with Home Protect.The price has been ok and it is a seamless procedure. Happy.
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Posted 4 years ago
Homeprotect is rated 4.4 based on 2,695 reviews